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  1. Help-Desk
  2. HELP-5339

FIWARE.Request.Tech.Data.OrionContextBroker.OrionGlobalInstanceServiceUnavailable

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-TECH-HELP
    • Labels:
      None

      Description

      Hello Fermin and finish coachers,

      we are using Orion Context Broker global instace in our application,
      orion.lab.fiware.org:1026/NGSI10/

      It's very frequent that it returns 503 Service Unavailable.

      Error: connect ECONNREFUSED
      at errnoException (net.js:901:11)
      at Object.afterConnect [as oncomplete] (net.js:892:19)

      Is this instability normal? Are you upgrading or something?

      I would appreciate it a lot if you could inform me as soon as possible.

      Thank you


      Tania Petsouka
      Software Engineer
      DOTSOFT S.A. TECHNOLOGY | PROJECTS | SOLUTIONS
      Τ: +30 (2310) 500181
      F: +30 (2310) 551844
      Ε: tpetsouka@dotsoft.gr
      W: http://www.dotsoft.gr
      P: Kountouriotou 3 | Thessaloniki 546 25

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        Issue Links

          Activity

          Hide
          ichulani ilknur chulani added a comment -

          Dear Fermin,

          Could you kindly help with this question about Orion?

          Please use email function when you have your reply ready. Thanks!

          ilknur

          Show
          ichulani ilknur chulani added a comment - Dear Fermin, Could you kindly help with this question about Orion? Please use email function when you have your reply ready. Thanks! ilknur
          Hide
          ichulani ilknur chulani added a comment -

          I am closing this ticket, as I saw Fermin responded to the user directly in the mail thread. Thanks very much Fermin for your help.

          İncluding Fermin's response here for future reference:

          "Dear Tania,
          We have been some unstabilities due to uncontrolled usage of resources by some user (take into account that this instance is shared among potentially any FIWARE Lab user), but it seems to be stable again (12 hours running without interruption):

          { "orion" : { "version" : "0.25.0-next", "uptime" : "0 d, 12 h, 16 m, 55 s", "git_hash" : "61a97a3e9421cd7b0491d10e65d6b3f88d8f7989", "compile_time" : "Wed Nov 18 22:59:14 CET 2015", "compiled_by" : "fermin", "compiled_in" : "centollo" }

          }
          However, although we do our best to keep this instance up and stable, take into account the following disclaimer at Orion entry in the the FIWARE Catalogue (http://catalogue.fiware.org/enablers/publishsubscribe-context-broker-orion-context-broker/instances):
          Take into account that this is a global instance shared among all its users That means that your actions on the instance could impact to other users or viceversa. In this sense, this instance is fine to do prospective testing and to analyse the feasibility of the GEi to your purposes. However, if you are planing to use this GEi in production, please consider to deploy a dedicated instance for you in the FIWARE cloud.
          We would set (an enforce) some elements of Acceptable User Policy in this instance to mitigate similar unstability in the future. It will be communicated through a notification to FIWARE Lab users very soon.
          Best regards,
          ------
          Fermín"

          Show
          ichulani ilknur chulani added a comment - I am closing this ticket, as I saw Fermin responded to the user directly in the mail thread. Thanks very much Fermin for your help. İncluding Fermin's response here for future reference: "Dear Tania, We have been some unstabilities due to uncontrolled usage of resources by some user (take into account that this instance is shared among potentially any FIWARE Lab user), but it seems to be stable again (12 hours running without interruption): { "orion" : { "version" : "0.25.0-next", "uptime" : "0 d, 12 h, 16 m, 55 s", "git_hash" : "61a97a3e9421cd7b0491d10e65d6b3f88d8f7989", "compile_time" : "Wed Nov 18 22:59:14 CET 2015", "compiled_by" : "fermin", "compiled_in" : "centollo" } } However, although we do our best to keep this instance up and stable, take into account the following disclaimer at Orion entry in the the FIWARE Catalogue ( http://catalogue.fiware.org/enablers/publishsubscribe-context-broker-orion-context-broker/instances): Take into account that this is a global instance shared among all its users That means that your actions on the instance could impact to other users or viceversa. In this sense, this instance is fine to do prospective testing and to analyse the feasibility of the GEi to your purposes. However, if you are planing to use this GEi in production, please consider to deploy a dedicated instance for you in the FIWARE cloud. We would set (an enforce) some elements of Acceptable User Policy in this instance to mitigate similar unstability in the future. It will be communicated through a notification to FIWARE Lab users very soon. Best regards, ------ Fermín"

            People

            • Assignee:
              fermin Fermín Galán
              Reporter:
              fw.ext.user FW External User
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              Dates

              • Created:
                Updated:
                Resolved: