Details
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Type:
extRequest
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Status: Closed
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Priority:
Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-GENERAL-HELP
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Labels:None
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Sender Email:
Description
Hello,
Im a student of Polytechnic University of Marche, and im doing some
researches for my thesis about FiWare and the benefit that this platform
can give. I'm having a problem to increase the first Vm ( i just have an
comunity account on Trento's node)machine because i don't have the
possibility to have a floating Ip ( {"computeFault": {"message": "The
server has either erred or is incapable of performing the requested
operation.", "code": 500}} ), can u help me for that question.
thank's a lot.
Kliti
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[Created via e-mail received from: Kliti Vokopola <klitivokopola@gmail.com>]
Activity
Dear Kliti,
I've already assigned your ticket to the Trento node team.
I hope they'll answer you, if not let me know.
Best regards,
Malena
Malena Donato
Project Manager
Research & Innovation
Atos
Albarracín, 25
280037 - Madrid
Spain
malena.donato@atos.net
www.atosresearch.eu
From: Donato Cohen, Malena
Sent: Wednesday, November 18, 2015 11:55 AM
To: 'Kliti Vokopola'
Subject: RE: [Fiware-general-help] Floating ip
Indeed! They are very nice, I’ll keep an eye on this issue to speed it up, so you don’t get stuck…
Cheers
Malena
From: Kliti Vokopola klitivokopola@gmail.com
Sent: Wednesday, November 18, 2015 11:55 AM
To: Donato Cohen, Malena
Subject: Re: [Fiware-general-help] Floating ip
Dear Malena,
Thank you for quick response, i hope that they will help me for that question.
Best Regards,
Kliti
Dear Kliti,
On Trento Node in order to get a floating IP, you should provide us a copy of the identity card/passport of the main user or responsible of the project.
Please contact us at: support-xifi@trentinonetwork.it to step forward with the procedure.
BR
Trento Node Team
yes only thant! let me know if you have doubts
Malena
From: Kliti Vokopola klitivokopola@gmail.com
Sent: Wednesday, November 18, 2015 12:07 PM
To: Donato Cohen, Malena
Subject: Re: [Fiware-general-help] Floating ip
You are the number one Malena, so i have to give to send a copy of my identity card at support-xifi@trentinonetwork.it for solving this issue?
Cheer's!
Kliti
On Wed, Nov 18, 2015 at 11:57 AM, Donato Cohen, Malena <malena.donato@atos.net> wrote:
They were very fast see
Dear Trento node,
Could you please help this student, he can't move on.
Thanks so much!
Malena