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  1. Help-Desk
  2. HELP-5308

FIWARE.Request.Lab.Spain.FIWARE Lab Assistance - IP problem.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      To whom it may concern,

      I have problems with the floating IP 130.206.122.124

      I have no response when I ping it. Accessing the associated instance through ssh does not work neither.

      Many thanks,

      Pol
      Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
      Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
      _______________________________________________
      Fiware-lab-help mailing list
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      https://lists.fiware.org/listinfo/fiware-lab-help
      [Created via e-mail received from: =?utf-8?Q?Pol_Guix=C3=A9_Jov=C3=A9?= <pol.guixe@gmail.com>]

        Activity

        fw.ext.user FW External User created issue -
        backlogmanager Backlog Manager made changes -
        Field Original Value New Value
        Component/s FIWARE-LAB-HELP [ 10279 ]
        jicg José Ignacio Carretero Guarde made changes -
        Assignee José Ignacio Carretero Guarde [ jicg ]
        jicg José Ignacio Carretero Guarde made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        Hide
        jicg José Ignacio Carretero Guarde added a comment -

        Dear Pol,

        Sorry but your email doesn't belong to a valid user in FIWARE Lab and I can't identify you with the information you've provided. Anyway I've checked the IP you refer to and there doesn't seem to be any problem with that.

        Regards,
        José Ignacio.

        Show
        jicg José Ignacio Carretero Guarde added a comment - Dear Pol, Sorry but your email doesn't belong to a valid user in FIWARE Lab and I can't identify you with the information you've provided. Anyway I've checked the IP you refer to and there doesn't seem to be any problem with that. Regards, José Ignacio.
        jicg José Ignacio Carretero Guarde made changes -
        Resolution Done [ 10000 ]
        Status In Progress [ 3 ] Closed [ 6 ]
        Hide
        fw.ext.user FW External User added a comment -

        Hi José,

        I am from the Shapeat team, the account is under the following email address: kglossmann@growthobjects.com

        I am unable to access the VM associated with this public IP: 130.206.122.124

        When I ping the server this is what I am getting:
        MacBook-Pro-2:Shapeat PolGuixe$ ping 130.206.122.124
        PING 130.206.122.124 (130.206.122.124): 56 data bytes
        Request timeout for icmp_seq 0
        Request timeout for icmp_seq 1
        Request timeout for icmp_seq 2
        Request timeout for icmp_seq 3
        Request timeout for icmp_seq 4
        Request timeout for icmp_seq 5
        ^C
        — 130.206.122.124 ping statistics —
        7 packets transmitted, 0 packets received, 100.0% packet loss

        Obviously trying to ssh to the server also times out.

        Do you have any problems to ping this IP?

        Many thanks,

        Pol

        Show
        fw.ext.user FW External User added a comment - Hi José, I am from the Shapeat team, the account is under the following email address: kglossmann@growthobjects.com I am unable to access the VM associated with this public IP: 130.206.122.124 When I ping the server this is what I am getting: MacBook-Pro-2:Shapeat PolGuixe$ ping 130.206.122.124 PING 130.206.122.124 (130.206.122.124): 56 data bytes Request timeout for icmp_seq 0 Request timeout for icmp_seq 1 Request timeout for icmp_seq 2 Request timeout for icmp_seq 3 Request timeout for icmp_seq 4 Request timeout for icmp_seq 5 ^C — 130.206.122.124 ping statistics — 7 packets transmitted, 0 packets received, 100.0% packet loss Obviously trying to ssh to the server also times out. Do you have any problems to ping this IP? Many thanks, Pol
        Hide
        fw.ext.user FW External User added a comment -

        Dear José,
        Last Monday, my colleague Pol sent you an email (see below).
        Please, could you give us an answer.
        Thanks in advance,
        Katia


        Katia R.Glossmann
        Product Designer
        Barcelona
        0034 659 420 135
        kglossmann@growthobjects.com <kglossmann@growthobjects.com>

        www.growthobjects.com <http://www.growthobjects.com/>

        Show
        fw.ext.user FW External User added a comment - Dear José, Last Monday, my colleague Pol sent you an email (see below). Please, could you give us an answer. Thanks in advance, Katia – Katia R.Glossmann Product Designer Barcelona 0034 659 420 135 kglossmann@growthobjects.com <kglossmann@growthobjects.com> www.growthobjects.com < http://www.growthobjects.com/ >
        fw.ext.user FW External User made changes -
        Attachment image007.png [ 18861 ]
        mev Manuel Escriche made changes -
        Sender Email pol.guixe@gmail.com
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] FIWARE Lab Assistance - IP problem FIWARE.Request.Lab.FIWARE Lab Assistance - IP problem.
        mev Manuel Escriche made changes -
        HD-Node Spain [ 10846 ]
        backlogmanager Backlog Manager made changes -
        Summary FIWARE.Request.Lab.FIWARE Lab Assistance - IP problem. FIWARE.Request.Lab.Spain.FIWARE Lab Assistance - IP problem.
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        1d 13h 23m 1 José Ignacio Carretero Guarde 16/Nov/15 9:57 AM
        In Progress In Progress Closed Closed
        3m 30s 1 José Ignacio Carretero Guarde 16/Nov/15 10:01 AM

          People

          • Assignee:
            jicg José Ignacio Carretero Guarde
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: