Dear Jorge,
you should check the used security group, adding, if needed, a security rule for TCP port 22 so that you can reach the VM via SSH. To enable ping, add a rule for ICMP protocol (value 0 in Type and Code fields, CIDR 0.0.0.0/0).
You can find more information about how to access via ssh at http://www.slideshare.net/flopezaguilar/setting-up-your-virtual-infrastructure-using-fi-lab-cloud-32388357 .
Please, if the problem persist, let us know which region you are using (in order to forward the request to the correct support team) and provide to us more details about the issue.

Best regards
Marco

I have no problem connecting your servers in port 22, 80, and 8080 nor pinging your host.

Regards,
Jose Ignacio.

El 11/11/15 a las 16:24, Jorge Artieda Trigueros escribió:
hi,
I have problems connecting with the a machine on

Info: Connected to project hugojlopez cloud (ID 1bc58976fa6247ab9337d1945139835e)

My username is jartieda@yahoo.com<jartieda@yahoo.com>

I've deployed an Ubuntu image, associated a public ip and assigned a default policy.

can't connect through ssh and neither respond to pings

Any ideas ?

best regards

Jorge

Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org>) instead of the old one.

Hi,

Are you connecting to ip 130.206.121.129?

only 22 80 3000 and icmp should be open.

I can't access anything even the web vnc is not working

I am on the spain2 node.

I have deployed a plain ubuntu server

best regards and thanks

jorge

Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.

Oh that one, the default network is: node-int-noinet-net-02 (IP=192.168.129.60) which doesn't have an internet connection (it is not intended to have it). I'd suggest to delete the VM and create a new one without network node-int-noinet-net-02

Regards,
José Ignacio.

El 11/11/15 a las 18:57, Jorge Artieda Trigueros escribió:
Hi,

Are you connecting to ip 130.206.121.129?

only 22 80 3000 and icmp should be open.

I can't access anything even the web vnc is not working

I am on the spain2 node.

I have deployed a plain ubuntu server

best regards and thanks

jorge