Details
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Type: extRequest
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Status: Closed
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Priority: Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Node:Spain
Description
hi,
I have problems connecting with the a machine on
*Info: *Connected to project hugojlopez cloud (ID
1bc58976fa6247ab9337d1945139835e)
My username is jartieda@yahoo.com
I've deployed an Ubuntu image, associated a public ip and assigned a
default policy.
can't connect through ssh and neither respond to pings
Any ideas ?
best regards
Jorge
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[Created via e-mail received from: Jorge Artieda Trigueros <jartieda@gmail.com>]
Dear Jorge,
you should check the used security group, adding, if needed, a security rule for TCP port 22 so that you can reach the VM via SSH. To enable ping, add a rule for ICMP protocol (value 0 in Type and Code fields, CIDR 0.0.0.0/0).
You can find more information about how to access via ssh at http://www.slideshare.net/flopezaguilar/setting-up-your-virtual-infrastructure-using-fi-lab-cloud-32388357 .
Please, if the problem persist, let us know which region you are using (in order to forward the request to the correct support team) and provide to us more details about the issue.
Best regards
Marco