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  1. Help-Desk
  2. HELP-5254

FIWARE.Request.Lab.Trento.Trento node access.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hi,
          I cannot access the external IP address today. I have rebooted it but still
          no joy. Note: It has been working well over the last couple of months.

          User: maryp - ID: 54c28e3709e64e2ea19108625b6385b2
          IP address: 193.205.211.164

          Thanks
          Mary

          Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
          Please, send your messages using the new domain (Fiware-tech-help@lists.fiware.org) instead of the old one.
          _______________________________________________
          Fiware-tech-help mailing list
          Fiware-tech-help@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-tech-help
          [Created via e-mail received from: Mary Pidgeon <pmary.pidgeon@gmail.com>]

            Activity

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            marcocipriani Marco Cipriani added a comment -

            Dear Mary,
            I've just forwarded your request to the Trento node support team.
            They will give you a response soon.

            Best regards
            Marco

            Show
            marcocipriani Marco Cipriani added a comment - Dear Mary, I've just forwarded your request to the Trento node support team. They will give you a response soon. Best regards Marco
            Hide
            Permalink
            TrentoNodeTeam Trento Node Team added a comment -

            Dear Mary,

            try to connect from cloud portal and login in your vm.
            It seems something about iptables.

            Regards

            TrentoNodeTeam

            Show
            TrentoNodeTeam Trento Node Team added a comment - Dear Mary, try to connect from cloud portal and login in your vm. It seems something about iptables. Regards TrentoNodeTeam
            Hide
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            fw.ext.user FW External User added a comment -

            Hi,

            You can close this ticket. The instance is working now. I think the issue
            was my fault.
            Sorry for wasting your time.
            Thanks & Regards
            Mary

            On Wed, Nov 11, 2015 at 2:56 PM, Help-Desk <jira-help-desk@fi-ware.org>

            Show
            fw.ext.user FW External User added a comment - Hi, You can close this ticket. The instance is working now. I think the issue was my fault. Sorry for wasting your time. Thanks & Regards Mary On Wed, Nov 11, 2015 at 2:56 PM, Help-Desk <jira-help-desk@fi-ware.org>
            Hide
            Permalink
            TrentoNodeTeam Trento Node Team added a comment -

            Hi Mary,

            We are going to close the ticket.
            Thank you for your feedback.

            Regards
            TrentoNodeTeam

            Show
            TrentoNodeTeam Trento Node Team added a comment - Hi Mary, We are going to close the ticket. Thank you for your feedback. Regards TrentoNodeTeam

              People

              • Assignee:
                TrentoNodeTeam Trento Node Team
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: