Details
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Type: extRequest
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Status: Closed
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Priority: Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Node:Berlin
Description
Hi all,
Our VM's have been shut down for some time in Berlin and we cannot bring them to boot up again? What is the issue here and how can we get our platform back online?
Our ID is: 00000000000000000000000000008781
Regards,
YSK
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[Created via e-mail received from: Yasir Khokhar <yasirk@connecterra.io>]
Activity
Field | Original Value | New Value |
---|---|---|
Component/s | FIWARE-LAB-HELP [ 10279 ] |
Assignee | Berlin Node Helpdesk [ supportteam ] |
Status | Open [ 1 ] | In Progress [ 3 ] |
Status | In Progress [ 3 ] | Answered [ 10104 ] |
Resolution | Done [ 10000 ] | |
Status | Answered [ 10104 ] | Closed [ 6 ] |
Sender Email | yasirk@connecterra.io |
Summary | [Fiware-lab-help] Berlin node/VM's shut down | FIWARE.Request.Lab.Berlin node/VM's shut down. |
HD-Node | Berlin [ 10914 ] |
Summary | FIWARE.Request.Lab.Berlin node/VM's shut down. | FIWARE.Request.Lab.Berlin.Berlin node/VM's shut down. |
Fix Version/s | 2021 [ 12600 ] |
Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
---|---|---|---|---|---|---|---|---|---|
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1d 22h 46m | 1 | Berlin Node Helpdesk | 30/Oct/15 1:42 PM | |||||
|
1s | 1 | Berlin Node Helpdesk | 30/Oct/15 1:42 PM | |||||
|
17d 3h 19m | 1 | Pietropaolo Alfonso | 16/Nov/15 5:02 PM |
Dear Yasir,
the Berlin node discontinued operation by the end of September (last month). Due to this fact, Berlin node is only supporting migration of instances to other nodes.
All FIWARE users on that node were notified about this change.
Maybe you didn't reply to any of those notifications.
Anyway I've just forwarded your request to the Berlin support team.
Best regards
Marco