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  1. Help-Desk
  2. HELP-5003

FIWARE.Request.Tech.Data.CEP.CEP instance problem

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-TECH-HELP
    • Labels:
      None

      Description

      Dear Javier,
      this was our first issue regarding the initial loading of CEP.
      We have tried the last image of CEP on a new instance with Docker with all
      possible browsers.
      The UI Administration although is still slow, we have overcome it by having
      a continuous open session on a VPS so regarding the question you could close
      it as ticket as it escalated.

      We had,and still have, a number of other issues since that, and we sent
      another email from 24th of September on which we still have no answer
      and all the problems that come with that in our development.

      Below is the email from 24th of September, to let you aware of.

      Regards,
      Marios Protogiros

      ---------- Forwarded message ----------
      > From: zahos pap <zacpapac04@gmail.com>
      > Date: Thu, Sep 24, 2015 at 12:33 PM
      > Subject: BeeZon Issues using FIWARE-LAB and GE enablers
      > To: tech@fractals-fp7.com, dsoukaras@di.uoa.gr, gkraggel@di.uoa.gr
      >
      >
      >
      > Dear All,
      >
      >
      > We are experiencing a number of issues with the cloud administrator Web UI
      > that except the delay they cause to development , they resulted even to
      > lose an instance of CEP and the effort we made to have it up and running.
      >
      > Issues
      > 1)2 members of beezon cloud, while connected from different locations were
      > seeing different number of instances in the cloud. One was seeing one
      > instance, and another 2. The correct was one instance as the other was
      > deleted, but despite refreshes and log out log in at cloud.filab did not
      > help.
      >
      > 2)Also the name and attributes of the key pair selected was also viewed
      > differently.
      >
      > 3) A member logged in with its username, and uses the cloud tab. Then logs
      > out, and another member logs in with other credentials. When clicking the
      > cloud tab, the web ui shows the previous user`s name.
      >
      > 4) One of our instances containing the CEP enabler, was deleted without
      > knowing how it was triggered. This caused a lot of working hours lost. Is
      > there any way to recover a deleted instance?
      >
      > 5) Our members used IE , and others Chrome. The most of problems were with
      > IE. Our guess that the web application uses history and caching on the
      > browser in not the best way, so this is why all these issues came up? Is
      > there a recommended browser that we should use? If yes, why it is not
      > documented?
      >
      > 6) Before the instance of CEP got deleted, a list of issues were there as
      > well.
      > a) The delete context menu does not work,
      > b) Importing a project from a previous saved definition does not render
      > well to the UI.
      > c) The save button also does not update the definition.
      > d) There is not a complete tutorial of using the WebUI in a new CEP.
      > There are some video tutorials, showing glimpses of defining an event, EPA,
      > etc, but not an end to end scenario, and how to update the server of using
      > the new definition.
      > e)The only way, it was finally possible to use a new project was this,
      > create a new project, add the events, consumers,context, EPAs.
      > export definition to a file for back up.
      > Export definition to server.
      > Updating with the REST Api the definition to use.
      > Success in posting a new event and getting a callback to another rest
      > consumer.
      > And all that worked for the deleted instance after a lot of hours spent on
      > trying and retrying.
      >
      > 7) When we launch then iot application we get the foollowing errors from
      > log4cplus
      > log4cplus: ERROR No appenders cound be found for logger (main)
      > log4cplus: ERROR Please initialize the log4plus system properly.
      > Is there any configuration file to properly set the log4plus? Any
      > sample/example?
      >
      >
      >
      > Best Regards,
      >

      On Tue, Oct 27, 2015 at 5:03 PM, Romero, Javier <javier.romero@atos.net>
      wrote:

      > Dear Marios
      >
      >
      >
      > Can we consider this issue resolved?
      >
      >
      >
      > BR
      >
      >
      >
      > From: Romero, Javier
      > Sent: Monday, September 07, 2015 10:12 AM
      > To: 'Marios Protogiros'; tech@fractals-fp7.com
      > Cc: zahos; John Sokianos; Mhtsos Karantonis
      > Subject: RE: CEP instance problem
      >
      >
      >
      > Dear Marios
      >
      >
      >
      > Following you have the answer we have received from FIWARE related to your
      > issue:
      >
      >
      >
      >
      > *My suggestion would be to install the CEP from the open source and get
      > the latest version. *
      > *The installation guide is here:
      > https://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/CEP_GE_-_IBM_Proactive_Technology_Online_Installation_and_Administration_Guide
      > <https://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/CEP_GE_-_IBM_Proactive_Technology_Online_Installation_and_Administration_Guide>
      > **The open source is here:
      > https://github.com/ishkin/Proton/tree/master/mvn-repo/com/ibm/hrl/proton
      > <https://github.com/ishkin/Proton/tree/master/mvn-repo/com/ibm/hrl/proton> *
      >
      >
      >
      > Hope it helps.
      >
      >
      >
      > Best Regards.
      >
      >
      >
      > From: Marios Protogiros [mailto:mariosprotos@gmail.com
      > <mariosprotos@gmail.com>]
      > Sent: Friday, September 04, 2015 10:14 AM
      > To: tech@fractals-fp7.com
      > Cc: zahos; John Sokianos; Mhtsos Karantonis
      > Subject: CEP instance problem
      >
      >
      >
      > Hello,
      >
      > A CEP image was installed in our cloud, but we are having some strange
      > problems that are blockers to our development.
      >
      > The problem is that the UI of the AuthoringTool is very unstable at
      > loading. In other words many times takes a lot of time to
      >
      > load, and most of the times never loads.
      >
      >
      > The public CEP instance for comparison, provided for everyone as a test
      > server has no problems and we can make tests on that but it is not a safe
      > environment as anyone can delete our project.
      >
      > Our instance was tested through all the major browsers, IE, Chrome,
      > Firefox.
      >
      > the URL of the instance is
      > http://185.23.171.114:8080/AuthoringTool/Main.html
      >
      > The instance is dual CPU, with 2048MB RAM.
      >
      >
      >
      > That unstable behavior blocks us on experimenting and proceed with the
      > development of our tasks related to CEP.
      >
      > Could you give us some instructions of what can be done to make the
      > responsiveness of the CEP server more stable?
      >
      > Kind Regards,
      >
      >
      > Marios Protogiros
      >
      > Beezon IoT Solutions
      >
      >
      >
      >
      > This e-mail and the documents attached are confidential and intended
      > solely for the addressee; it may also be privileged. If you receive this
      > e-mail in error, please notify the sender immediately and destroy it.
      > As its integrity cannot be secured on the Internet, the Atos group
      > liability cannot be triggered for the message content. Although the sender
      > endeavors to maintain a computer virus-free network, the sender does not
      > warrant that this transmission is virus-free and will not be liable for any
      > damages resulting from any virus transmitted.
      >
      > Este mensaje y los ficheros adjuntos pueden contener información
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      > anteriormente y pueden estar protegidos por secreto profesional.
      > Si usted recibe este correo electrónico por error, gracias por informar
      > inmediatamente al remitente y destruir el mensaje.
      > Al no estar asegurada la integridad de este mensaje sobre la red, Atos no
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      > Aunque se esfuerza al máximo por mantener su red libre de virus, el emisor
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      >

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      [Created via e-mail received from: Marios Protogiros <mariosprotos@gmail.com>]

        Activity

        Hide
        mev Manuel Escriche added a comment -

        I reopen this ticket since it holds activity.
        I reassign it to Tali since questions are related to CEP.
        Please Tali, remember follow the instructions at http://backlog.fiware.org/guide/tracker.html#email-issue to answer in a way Marios receive the input by email. Thanks.

        Show
        mev Manuel Escriche added a comment - I reopen this ticket since it holds activity. I reassign it to Tali since questions are related to CEP. Please Tali, remember follow the instructions at http://backlog.fiware.org/guide/tracker.html#email-issue to answer in a way Marios receive the input by email. Thanks.
        Hide
        TALI Fabiana Fournier added a comment -

        Sent through Jira's e-mail option to tech@fractals-fp7.com, mariosprotos@gmail.com

        The process of reporting a bug is to open a ticket as you did, preferably with a description of one bug only, and with a scenario that will allow us to reproduce the bug.

        I just played with the CEP instance you sent, added two events and two consumers, saved the project, opened another project, got back to the initial one, deleted the first event and the first consumer, saved the project, opened another project, opened again the initial project and verified that the two deleted definition are indeed deleted.

        So I couldn't reproduce the bug.

        Best regards,
        Tali Yatzkar Haham

        Show
        TALI Fabiana Fournier added a comment - Sent through Jira's e-mail option to tech@fractals-fp7.com, mariosprotos@gmail.com The process of reporting a bug is to open a ticket as you did, preferably with a description of one bug only, and with a scenario that will allow us to reproduce the bug. I just played with the CEP instance you sent, added two events and two consumers, saved the project, opened another project, got back to the initial one, deleted the first event and the first consumer, saved the project, opened another project, opened again the initial project and verified that the two deleted definition are indeed deleted. So I couldn't reproduce the bug. Best regards, Tali Yatzkar Haham
        Hide
        fw.ext.user FW External User added a comment -

        Hello,
        The below image is a screenshot of the CEP instance whose url is the one
        you said the delete operation worked.
        As I have tested myself again, the delete is not working.
        Could you tell me on what browser,OS you made your testings?
        We have tried numerous times on various browsers(IE,Firefox,Chrome)
        ,various operating systems(W2012 Server,W8.1,W7),and from various
        locations(Greece,UK,Netherlands) and the delete is not working, among the
        other issues I mentioned on my previous emails.
        Is the CEP enabler Web UI dependent of the IP you are logging in or time of
        action?

        Regards,
        Marios Protogiros

        [image: Inline image 1]

        On Fri, Nov 20, 2015 at 2:40 PM, Help-Desk <jira-help-desk@fi-ware.org>

        Show
        fw.ext.user FW External User added a comment - Hello, The below image is a screenshot of the CEP instance whose url is the one you said the delete operation worked. As I have tested myself again, the delete is not working. Could you tell me on what browser,OS you made your testings? We have tried numerous times on various browsers(IE,Firefox,Chrome) ,various operating systems(W2012 Server,W8.1,W7),and from various locations(Greece,UK,Netherlands) and the delete is not working, among the other issues I mentioned on my previous emails. Is the CEP enabler Web UI dependent of the IP you are logging in or time of action? Regards, Marios Protogiros [image: Inline image 1] On Fri, Nov 20, 2015 at 2:40 PM, Help-Desk <jira-help-desk@fi-ware.org>
        Hide
        TALI Fabiana Fournier added a comment -

        We tested the CEP on Chrome under Windows.

        When I tried to recreate the bug on your CEP instance I used Chrome on Mac.

        The IP or time should have no influence.

        I will open a bug in our internal CLM that indicates your problem. Maybe the developers could recreate it.

        Thanks,
        Tali

        Show
        TALI Fabiana Fournier added a comment - We tested the CEP on Chrome under Windows. When I tried to recreate the bug on your CEP instance I used Chrome on Mac. The IP or time should have no influence. I will open a bug in our internal CLM that indicates your problem. Maybe the developers could recreate it. Thanks, Tali
        Hide
        TALI Fabiana Fournier added a comment -

        Sent through Jira's e-mail option to tech@fractals-fp7.com, mariosprotos@gmail.com

        We tested the CEP on Chrome under Windows.

        When I tried to recreate the bug on your CEP instance I used Chrome on Mac.

        The IP or time should have no influence.

        I will open a bug in our internal CLM that indicates your problem. Maybe the developers could recreate it.

        Thanks,
        Tali

        Show
        TALI Fabiana Fournier added a comment - Sent through Jira's e-mail option to tech@fractals-fp7.com, mariosprotos@gmail.com We tested the CEP on Chrome under Windows. When I tried to recreate the bug on your CEP instance I used Chrome on Mac. The IP or time should have no influence. I will open a bug in our internal CLM that indicates your problem. Maybe the developers could recreate it. Thanks, Tali

          People

          • Assignee:
            TALI Fabiana Fournier
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: