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  1. Help-Desk
  2. HELP-49

FIWARE.Request.Lab.Spain.LAB Fiware unavailable

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: Sprint 4.1.1
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Dear fiware lab team,
          I am using an ubuntu machine in lab, and for the last weeks it worked fine but today I am having troubles connecting to it.

          I have checked the instance and it is active, however I can not access from putty nor the server is displaying the web site it should be.

          my user: miguel.cebrian@msn.com
          IP associated with the machine: 130.206.83.4

          Please, could you provide some orientation on what is happening and how to fix it?
          It is very important for me, as it shows a web prototype that I need up and running for selling the idea.

          Many thanks,
          BR,
          Miguel

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

            Activity

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            FIWARE-LAB-HELP FIWARE-LAB-HELP created issue -
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            FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment -

            Dear FIWARE team,
            The problem still exist, and the system can not be reached.

            Please could you provide some orientation?

            BR,
            Miguel

            From: miguel.cebrian@msn.com
            To: fiware-lab-help@lists.fi-ware.org
            Subject: LAB Fiware unavailable
            Date: Tue, 6 May 2014 17:34:50 +0200

            Dear fiware lab team,
            I am using an ubuntu machine in lab, and for the last weeks it worked fine but today I am having troubles connecting to it.

            I have checked the instance and it is active, however I can not access from putty nor the server is displaying the web site it should be.

            my user: miguel.cebrian@msn.com
            IP associated with the machine: 130.206.83.4

            Please, could you provide some orientation on what is happening and how to fix it?
            It is very important for me, as it shows a web prototype that I need up and running for selling the idea.

            Many thanks,
            BR,
            Miguel

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment - Dear FIWARE team, The problem still exist, and the system can not be reached. Please could you provide some orientation? BR, Miguel From: miguel.cebrian@msn.com To: fiware-lab-help@lists.fi-ware.org Subject: LAB Fiware unavailable Date: Tue, 6 May 2014 17:34:50 +0200 Dear fiware lab team, I am using an ubuntu machine in lab, and for the last weeks it worked fine but today I am having troubles connecting to it. I have checked the instance and it is active, however I can not access from putty nor the server is displaying the web site it should be. my user: miguel.cebrian@msn.com IP associated with the machine: 130.206.83.4 Please, could you provide some orientation on what is happening and how to fix it? It is very important for me, as it shows a web prototype that I need up and running for selling the idea. Many thanks, BR, Miguel _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
            Hide
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            FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment -

            Hi

            We are working on it. It seems to be a problem with the GRUB of your VM. We are fixing it.
            Regards,
            Henar

            De: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org En nombre de Miguel Cebrian
            Enviado el: miércoles, 07 de mayo de 2014 15:20
            Para: fiware-lab-help@lists.fi-ware.org
            Asunto: [Fiware-lab-help] FW: LAB Fiware unavailable

            Dear FIWARE team,
            The problem still exist, and the system can not be reached.

            Please could you provide some orientation?

            BR,
            Miguel
            ________________________________
            From: miguel.cebrian@msn.com<miguel.cebrian@msn.com>
            To: fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org>
            Subject: LAB Fiware unavailable
            Date: Tue, 6 May 2014 17:34:50 +0200
            Dear fiware lab team,
            I am using an ubuntu machine in lab, and for the last weeks it worked fine but today I am having troubles connecting to it.

            I have checked the instance and it is active, however I can not access from putty nor the server is displaying the web site it should be.

            my user: miguel.cebrian@msn.com<miguel.cebrian@msn.com>
            IP associated with the machine: 130.206.83.4

            Please, could you provide some orientation on what is happening and how to fix it?
            It is very important for me, as it shows a web prototype that I need up and running for selling the idea.

            Many thanks,
            BR,
            Miguel

            ________________________________

            Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo.
            This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at:
            http://www.tid.es/ES/PAGINAS/disclaimer.aspx

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment - Hi We are working on it. It seems to be a problem with the GRUB of your VM. We are fixing it. Regards, Henar De: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org En nombre de Miguel Cebrian Enviado el: miércoles, 07 de mayo de 2014 15:20 Para: fiware-lab-help@lists.fi-ware.org Asunto: [Fiware-lab-help] FW: LAB Fiware unavailable Dear FIWARE team, The problem still exist, and the system can not be reached. Please could you provide some orientation? BR, Miguel ________________________________ From: miguel.cebrian@msn.com< miguel.cebrian@msn.com > To: fiware-lab-help@lists.fi-ware.org< fiware-lab-help@lists.fi-ware.org > Subject: LAB Fiware unavailable Date: Tue, 6 May 2014 17:34:50 +0200 Dear fiware lab team, I am using an ubuntu machine in lab, and for the last weeks it worked fine but today I am having troubles connecting to it. I have checked the instance and it is active, however I can not access from putty nor the server is displaying the web site it should be. my user: miguel.cebrian@msn.com< miguel.cebrian@msn.com > IP associated with the machine: 130.206.83.4 Please, could you provide some orientation on what is happening and how to fix it? It is very important for me, as it shows a web prototype that I need up and running for selling the idea. Many thanks, BR, Miguel ________________________________ Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo. This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at: http://www.tid.es/ES/PAGINAS/disclaimer.aspx _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
            mev Manuel Escriche made changes -
            Field Original Value New Value
            Assignee Manuel Escriche [Administrator] [ mev ] Henar Muñoz [ henar ]
            henar Henar Muñoz made changes -
            Status To Do [ 10001 ] In Progress [ 3 ]
            henar Henar Muñoz made changes -
            Status In Progress [ 3 ] Done [ 10000 ]
            Resolution Done [ 10000 ]
            mev Manuel Escriche made changes -
            Component/s FIWARE-LAB-HELP [ 10279 ]
            mev Manuel Escriche made changes -
            Workflow Basic Workflow [ 12407 ] FW eRequest Workflow [ 15974 ]
            Issue Type Question [ 10004 ] eRequest [ 10101 ]
            FI-WARE Environment FI-LAB [ 10100 ]
            Resolution Done [ 10000 ]
            mev Manuel Escriche made changes -
            Resolution Done [ 10000 ]
            mev Manuel Escriche made changes -
            Workflow FW eRequest Workflow [ 15974 ] eRequest Workflow-2 [ 16582 ]
            mev Manuel Escriche made changes -
            Status Done [ 10000 ] In Progress [ 3 ]
            mev Manuel Escriche made changes -
            Status In Progress [ 3 ] Done [ 10000 ]
            mev Manuel Escriche made changes -
            Workflow eRequest Workflow-2 [ 16582 ] FW eRequest Workflow [ 16946 ]
            mev Manuel Escriche made changes -
            Fix Version/s Sprint 4.1.1 [ 10737 ]
            mev Manuel Escriche made changes -
            Reporter FIWARE-LAB-HELP [ fiware-lab-help ] FW External User [ fw.external.urser ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] LAB Fiware unavailable FIWARE.Request.Lab.LAB Fiware unavailable
            mev Manuel Escriche made changes -
            Workflow FW eRequest Workflow [ 16946 ] FW extRequest Workflow-II [ 41084 ]
            Status Done [ 10000 ] Closed [ 6 ]
            Issue Type eRequest [ 10101 ] extRequest [ 10104 ]
            mev Manuel Escriche made changes -
            Sender Email miguel.cebrian@msn.com
            mev Manuel Escriche made changes -
            HD-Node Spain [ 10846 ]
            backlogmanager Backlog Manager made changes -
            Summary FIWARE.Request.Lab.LAB Fiware unavailable FIWARE.Request.Lab.Spain.LAB Fiware unavailable
            fw.ext.user FW External User made changes -
            Sender Email miguel.cebrian@msn.com miguel.cebrian@msn.com,jicg@tid.es
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            Permalink
            fw.ext.user FW External User added a comment -

            Comment by jicg@tid.es :
            Hi,

            We've been having complicated issues with hardware which made us
            experience problems. We are working on it today an this hopefully will
            solve the network problems we've been suffering lately. These works
            imply servers shutdowns.

            Sorry for the inconveniences.

            Best regards,
            José Ignacio.

            ________________________________

            Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo.
            This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at:
            http://www.tid.es/ES/PAGINAS/disclaimer.aspx
            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            fw.ext.user FW External User added a comment - Comment by jicg@tid.es : Hi, We've been having complicated issues with hardware which made us experience problems. We are working on it today an this hopefully will solve the network problems we've been suffering lately. These works imply servers shutdowns. Sorry for the inconveniences. Best regards, José Ignacio. ________________________________ Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo. This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at: http://www.tid.es/ES/PAGINAS/disclaimer.aspx _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Comment by jicg@tid.es :
            I think you'll be able to access your VM now.

            Best regards,
            José Ignacio.

            ________________________________

            Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo.
            This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at:
            http://www.tid.es/ES/PAGINAS/disclaimer.aspx
            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            fw.ext.user FW External User added a comment - Comment by jicg@tid.es : I think you'll be able to access your VM now. Best regards, José Ignacio. ________________________________ Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo. This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at: http://www.tid.es/ES/PAGINAS/disclaimer.aspx _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            To Do To Do In Progress In Progress
            		15d 6h 38m 1 Henar Muñoz 09/Oct/14 9:11 PM
            Done Done In Progress In Progress
            		13d 1h 18m 1 Manuel Escriche 22/Oct/14 10:30 PM
            In Progress In Progress Done Done
            		1m 13s 2 Manuel Escriche 22/Oct/14 10:31 PM
            Done Done Closed Closed
            		446d 11h 39m 1 Manuel Escriche 12/Jan/16 9:10 AM

              People

              • Assignee:
                henar Henar Muñoz
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                1 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: