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  1. Help-Desk
  2. HELP-4889

FIWARE.Request.Lab.PiraeusN.Issue running web app from FILAB.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Dear coachers

      WE have recieved the following issue from Emporia Project:

      Dear FIWARE tech-team,
      Bellow we document an issue which we are facing with our application:
      VM info:
      Name: emporia – app
      ID: 9dc84740-40de-4168-8861-a3e2cfecb0c3
      Image Name: Ubuntu12.04-server-x86_64
      region: PiraeusN
      RAM: 2048MB
      VCPUs: 1 VCPU
      Disk: 20GB
      node-int-net-01: 10.60.4.195
      node-int-net-01: 185.23.171.118
      We successfully installed the application on the vm (nodejs with mongodb).
      Url: http://185.23.171.118:1337/
      The client side of the app consists of 1 html file, 1 css file and 1 javascript file.
      When we tried to run it from the browser we observed the following strange behavior:
      In some PCs the application ran successfully, but in others (we couldn't find any logical categorization between them) the html file was downloaded successfully while the css and the js file never finished downloading.
      The urls to these files are the following:
      http://185.23.171.118:1337/min/style.css
      http://185.23.171.118:1337/min/emporia.min.js
      When we tried to open them in a tab, some lines were fetched and then stopped fetching, while the tcp connection to the server never terminated.
      We also tried with wget and curl on the bash with the same results.
      After many hours of agony and despair we decided to deploy the application to amazon web services. To our surprise everything worked as expected. You can see the deployment in the following url:
      http://ec2-52-88-23-60.us-west-2.compute.amazonaws.com/
      These tests were conducted during the period: 20/9/2015 - 30/9/2015.

      Looking forward for your guidelines on how to solve this problem in order to be able to run our application from the fiware cloud.
      Best Regards,

      BR
      This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender immediately and destroy it.
      As its integrity cannot be secured on the Internet, the Atos group liability cannot be triggered for the message content. Although the sender endeavors to maintain a computer virus-free network, the sender does not warrant that this transmission is virus-free and will not be liable for any damages resulting from any virus transmitted.

      Este mensaje y los ficheros adjuntos pueden contener información confidencial destinada solamente a la(s) persona(s) mencionadas anteriormente y pueden estar protegidos por secreto profesional.
      Si usted recibe este correo electrónico por error, gracias por informar inmediatamente al remitente y destruir el mensaje.
      Al no estar asegurada la integridad de este mensaje sobre la red, Atos no se hace responsable por su contenido. Su contenido no constituye ningún compromiso para el grupo Atos, salvo ratificación escrita por ambas partes.
      Aunque se esfuerza al máximo por mantener su red libre de virus, el emisor no puede garantizar nada al respecto y no será responsable de cualesquiera daños que puedan resultar de una transmisión de virus.

      Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
      Please, send your messages using the new domain (Fiware-fractals-coaching@lists.fiware.org) instead of the old one.
      _______________________________________________
      Fiware-fractals-coaching mailing list
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      https://lists.fiware.org/listinfo/fiware-fractals-coaching
      [Created via e-mail received from: "Romero, Javier" <javier.romero@atos.net>]

        Issue Links

          Activity

          Hide
          oozdemir Ozdemir, Omer added a comment -

          Dear Node Team, Could you please help us with this ticket?

          Thanks
          Omer

          Show
          oozdemir Ozdemir, Omer added a comment - Dear Node Team, Could you please help us with this ticket? Thanks Omer
          Hide
          neuropublic PiraeusN Node Helpdesk added a comment -

          Dear User,
          i cannot open the app or ping the VM.
          I see of course the issue was present about a month ago and i do not know the current situation.
          We had some issues with speed/content with other users which were resolved by issuing

          sudo ethtool -K eth0 tso off

          on your VM. Please test the proposed solution and let me know.

          Regards,
          PiraeusN Node Helpdesk Team

          Show
          neuropublic PiraeusN Node Helpdesk added a comment - Dear User, i cannot open the app or ping the VM. I see of course the issue was present about a month ago and i do not know the current situation. We had some issues with speed/content with other users which were resolved by issuing sudo ethtool -K eth0 tso off on your VM. Please test the proposed solution and let me know. Regards, PiraeusN Node Helpdesk Team
          Hide
          oozdemir Ozdemir, Omer added a comment -

          Dear User,
          i cannot open the app or ping the VM.
          I see of course the issue was present about a month ago and i do not know the current situation.
          We had some issues with speed/content with other users which were resolved by issuing
          sudo ethtool -K eth0 tso off
          on your VM. Please test the proposed solution and let me know.
          Regards,
          PiraeusN Node Helpdesk Team

          Show
          oozdemir Ozdemir, Omer added a comment - Dear User, i cannot open the app or ping the VM. I see of course the issue was present about a month ago and i do not know the current situation. We had some issues with speed/content with other users which were resolved by issuing sudo ethtool -K eth0 tso off on your VM. Please test the proposed solution and let me know. Regards, PiraeusN Node Helpdesk Team
          Hide
          fw.ext.user FW External User added a comment -

          Dear Help-desk Team,

          It seems that the issue has been solved by following your proposed solution.

          Many thanks,
          Christopher Ververidis


          Αποστολή με K-9 Mail από το Android κινητό μου. Συγχωρήστε τη συντομία.

          Show
          fw.ext.user FW External User added a comment - Dear Help-desk Team, It seems that the issue has been solved by following your proposed solution. Many thanks, Christopher Ververidis – Αποστολή με K-9 Mail από το Android κινητό μου. Συγχωρήστε τη συντομία.

            People

            • Assignee:
              neuropublic PiraeusN Node Helpdesk
              Reporter:
              fw.ext.user FW External User
            • Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: