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  1. Help-Desk
  2. HELP-4867

FIWARE.Request.Lab.Spain.FIWARE Lab Assistance.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hi:

          I am still having this issue in one of my instances:

          Several times the machine is crashing and if I connect through VNC I get the
          attached screen (BUFFER I/O on device vda1)

          What can I do? Should I make a snapshot?

          My data are:

          FIWARE-NODE: Spain

          PROJECT ID: ID 00000000000000000000000000005854

          INSTANCE-ID: 47095156-54ba-4505-bec5-4dfe61ae42d8

          But now the problem is worse than before.

          On Saturday, My instance got corrupted (a lot of Buffer I/O errors) and now
          it is in Error Status.

          Is the instance recoverable??

          I have got an snapshopt. Should I terminate the instance with error and make
          a new one?

          Thanks and best regards

          Víctor Pérez Tapia

          Software Developer

          Calle Bernardo Martín Pérez, 3, Bajo. 37005 Salamanca *923 257 339

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            Activity

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            Hide
            Permalink
            marcocipriani Marco Cipriani added a comment -

            Dear Victor,
            I've forwarded your request to the Spain support team.
            They'll get back to you soon.

            Best regards
            Marco

            Show
            marcocipriani Marco Cipriani added a comment - Dear Victor, I've forwarded your request to the Spain support team. They'll get back to you soon. Best regards Marco
            Hide
            Permalink
            jicg José Ignacio Carretero Guarde added a comment -

            Dear Víctor,

            This is a different kind of problem. On Friday 16th you delete the image which the instance was created from (smwebservice2).

            Now, the instance can't start since its base image is lost. I'm affraid that the instance won't be accesible again nor its data. Because there's no way to get the last state since there is no initial state: It was deleted 3 days ago.

            We keep on working on it.

            Sorry for the inconveniences.

            Show
            jicg José Ignacio Carretero Guarde added a comment - Dear Víctor, This is a different kind of problem. On Friday 16th you delete the image which the instance was created from (smwebservice2). Now, the instance can't start since its base image is lost. I'm affraid that the instance won't be accesible again nor its data. Because there's no way to get the last state since there is no initial state: It was deleted 3 days ago. We keep on working on it. Sorry for the inconveniences.

              People

              • Assignee:
                jicg José Ignacio Carretero Guarde
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: