Dear FIWARE coach,
we forward you a support request received from a CreatiFI applicant we are
not able to solve.
Please let us know if you need direct contact with the submitter.
Thanks.

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Hi,

for our application we need to record a video session on kurento.
Starting from the available recording tutorial, we have implemented the
functionality to record video MP4.

Repeating the test recording in the same conditions, the functionality
records the video properly in some cases while in others it returns an
error and the size of the recorded video is 0.

Attached two log files for the case ok and the case ko.

I add the kurento version we are using

root@ips-appserver:~# dpkg -l | grep kms
ii kms-core 5.1.5-trusty amd64 Kurento core module
ii kms-elements 5.1.4-trusty amd64 Kurento elements module
ii kms-filters 5.1.1-trusty amd64 Kurento filters module
ii kms-jsonrpc 0.3.0-trusty amd64 Kurento jsonrpc library
root@ips-appserver:~# dpkg -l | grep kurento
ii kurento-media-server 5.1.3-trusty amd64 Kurento Media Server

Can you suggest how to manage to stabilize the functionality?

Thanks S.

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[Created via e-mail received from: Andrea Maestrini <amaestrini@create-net.org>]