Created question in FIWARE Q/A platform on 07-11-2014 at 07:11
Please, ANSWER this question AT http://stackoverflow.com/questions/26795446/no-connection-to-fi-lab-vm-even-unable-to-ping

Question:
No Connection to FI-LAB VM (even unable to ping)

Description:
As the title says i am trying to test out the FI-LAB.
For that purpose i already created a VM following a tutorial from a FI-WARE Webinar.

I associated a floating IP to the VM, created a KeyPair for it (and assigned it of course) and opened Port 22 with a Security Group for this VM.

However I can not connect it with VM display on the Lab-Site (nothing ever happens and even if i am lucky enough to get a Window for it, it stays grey).

After reading on stackoverflow and some googlesearches i set up a new KeyPair for that VM, downloaded the keyfile, transformed it to a .ppk with puttygen and tried connecting to the VM with Putty.
However I get a 'Connection refused' error when trying to connect via Putty.

Guessing this might be caused by my companies proxy (maybe blocking the application when connecting to the internet), i tried to ping the VM via command-line.

I tried both the floating and the initial IP of that VM in my command-line and both ran out with a time-out.

So my question: Am i missing something? Did someone else have this problem and might have a solution?

P.S. I created multiple VMs (sometimes from Images, sometimes blank new ones) and neither did work.

Thanks in advance

EDIT: I just tried to ping the lab.fi-ware.org site and the cloud.lab.fi-ware.org site...both pings timed out but i can open it in all my web browsers...maybe this might help someone understand the problem

EDIT 2: I now tried it with my phone...i can ping the lab-server from my phone but i still can not ping the floating ip of my VM on any device

EDIT 3: It is fixed...it was caused by a security rule our company recently setup...no problems with FI-WARE