Details
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Type: extRequest
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Status: Closed
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Priority: Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Node:Spain
Description
Hi,
I just set up a new instance with a public IP, but can not SSH to it.
In Cloud Portal it says it has IP: 130.206.126.11
Though when I tried to Associate IP, it return undefined. Cause: 503 Error
Both the Security and Instance menus say that IP belong to the service, but
it is not possible to connect. I try rebooting it, but no success.
The instance is in Spain2.
Thanks,
Oscar
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[Created via e-mail received from: Oscar Ardaiz <oscar.ardaiz@gmail.com>]
Activity
FW External User
created issue -
Marco Cipriani
made changes -
Field | Original Value | New Value |
---|---|---|
Component/s | FIWARE-LAB-HELP [ 10279 ] |
Marco Cipriani
made changes -
Assignee | Spain Node Support Team [ spain.node ] |
Henar Muñoz
made changes -
Assignee | Spain Node Support Team [ spain.node ] | Henar Muñoz [ henar ] |
Henar Muñoz
made changes -
Status | Open [ 1 ] | In Progress [ 3 ] |
Henar Muñoz
made changes -
Status | In Progress [ 3 ] | Answered [ 10104 ] |
Henar Muñoz
made changes -
Resolution | Done [ 10000 ] | |
Status | Answered [ 10104 ] | Closed [ 6 ] |
Manuel Escriche
made changes -
Sender Email | oscar.ardaiz@gmail.com |
Backlog Manager
made changes -
Summary | [Fiware-lab-help] Can not connect to instance in Spain2 due to associate IP error | FIWARE.Request.Lab.Can not connect to instance in Spain2 due to associate IP error. |
Manuel Escriche
made changes -
HD-Node | Spain [ 10846 ] |
Backlog Manager
made changes -
Summary | FIWARE.Request.Lab.Can not connect to instance in Spain2 due to associate IP error. | FIWARE.Request.Lab.Spain.Can not connect to instance in Spain2 due to associate IP error. |
Fernando Lopez
made changes -
Fix Version/s | 2021 [ 12600 ] |
Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
---|---|---|---|---|---|---|---|---|---|
|
15h 38m | 1 | Henar Muñoz | 23/Sep/15 8:57 AM | |||||
|
1s | 1 | Henar Muñoz | 23/Sep/15 8:57 AM | |||||
|
23h 15m | 1 | Henar Muñoz | 24/Sep/15 8:12 AM |
Dear Oscar,
I've just forwarded your request to the Spain support team.
Meanwhile, please, let us know your project ID and the ID of the instance in which you are experiencing the issue.
Best regards
Marco