Uploaded image for project: 'Help-Desk'
  1. Help-Desk
  2. HELP-4089

FIWARE.Request.Lab.Spain.NOT CONNECTING INSTANCES - SPAIN NODE.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hi all,

      We can’t connect our instances.

      Our data are:

      • NODE: SPAIN REGION
      • TENANT ID (CLOUD ID) (ID 00000000000000000000000000005854)
      • INSTANCE ID: 48007d4b-e96c-4897-bf61-bf4113c2ec5d
      • PUBLIC IP: 130.206.124.221

      Is it a problem about our instances? Or is a general problem related with
      SPAIN node?

      If I create a new instance it works (at least yesterday night), but our
      original instances not working.

      We don’t care create new instances but we would like access original
      instances to save some data.

      Thanks in advance and please…support us.

      Víctor Pérez Tapia

      Software Developer

      Calle Bernardo Martín Pérez, 3, Bajo. 37005 Salamanca *923 257 339

      De acuerdo con la LOPD, este mensaje y sus archivos son confidenciales. No
      está permitida su reproducción o distribución sin la autorización expresa de
      ECI FORMACION S.L. Si usted no es el destinatario previsto, cualquier uso,
      acceso o copia de este mensaje queda desautorizado. Si ha recibido este
      mensaje por error, por favor bórrelo e infórmenos por esta misma vía.

      Si lo desea puede ejercer los derechos de oposición, acceso,rectificación y
      cancelación de sus datos enviando un mensaje de correo electrónico a
      <victor@eciformacion.com> victor@eciformacion.com indicando en el
      asunto el derecho que desea ejercitar. Gracias por su colaboración.

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-lab-help-new
      [Created via e-mail received from: =?iso-8859-1?Q?V=EDctor_AIDIAPP?= <victor@aidiapp.com>]

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        4d 1h 23m 1 Henar Muñoz 15/Sep/15 1:38 PM
        In Progress In Progress Answered Answered
        2s 1 Henar Muñoz 15/Sep/15 1:38 PM
        Answered Answered Closed Closed
        1d 19h 59m 1 Henar Muñoz 17/Sep/15 9:38 AM
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        backlogmanager Backlog Manager made changes -
        Summary FIWARE.Request.Lab.NOT CONNECTING INSTANCES - SPAIN NODE. FIWARE.Request.Lab.Spain.NOT CONNECTING INSTANCES - SPAIN NODE.
        mev Manuel Escriche made changes -
        HD-Node Spain [ 10846 ]
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] NOT CONNECTING INSTANCES - SPAIN NODE FIWARE.Request.Lab.NOT CONNECTING INSTANCES - SPAIN NODE.
        mev Manuel Escriche made changes -
        Sender Email victor@aidiapp.com
        henar Henar Muñoz made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        henar Henar Muñoz made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        henar Henar Muñoz made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        Hide
        henar Henar Muñoz added a comment -

        Hi
        Your VM is up again.
        Regards,
        Henar

        Show
        henar Henar Muñoz added a comment - Hi Your VM is up again. Regards, Henar
        henar Henar Muñoz made changes -
        Assignee Spain Node Support Team [ spain.node ] Henar Muñoz [ henar ]
        alfopietro Pietropaolo Alfonso made changes -
        Assignee Spain Node Support Team [ spain.node ]
        alfopietro Pietropaolo Alfonso made changes -
        Field Original Value New Value
        Component/s FIWARE-LAB-HELP [ 10279 ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            henar Henar Muñoz
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: