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  1. Help-Desk
  2. HELP-4062

FIWARE.Request.Lab.Spain.Fi-Ware Labs cloud cannot connect to instance.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hi. I have recently created an instance in Fi-Ware labs cloud. The instance is medium-flavor Ubuntu 14.04, with the public IP 130.206.123.31 (already associated to the instance). I created two security groups, and changed the roles for one of them – I added two roles, both TCP, one from port 22 to port 22 and another from port 80 to port 80. I didn’t change the other options (0.0.0.0/0, CIDR) as shown in the image attached. I created a keypair and downloaded it. I tried both the windows way (via Putty) and the Ubuntu way, on my personal VM.
                      When using Windows, I entered the public IP in the  textbox (130.206.123.31), and port 22 via SSH. In the SSH tab in Putty I attached the file generated by Puttygen of my private key, in PPK format. Then I hit “open” and sort of a command prompt window opens up, and after a short while I get the error message – “connection timed out”. I tried all given IP’s in the instance – also the local ones.
                      The I headed over to my VM, with Ubuntu 14.14 OS. I downloaded the “keypair_first.pem” file from the keypairs tab in security to my desktop, changed its permissions as shown (“chmod 400 keypair_first.pem” command), and then entered the command – “ssh –I keypair_first.pem root@130.206.123.31”, and received the error message saying “ssh: connect to host 130.206.123.31 port 22: No route to host”.
                      I also tried connecting to the display, when a new window opened up with the next url: http://cloud.lab.fiware.org/vnc_display, waiting for connection from 130.206.112.3 (Not my public IP). After a while the window turns gray and says: ”The connection was reset”. I also tried to ping my public IP, and got replies saying “Destination Host Unreachable” , also from 130.206.112.3 (again, not the IP I pinged).

      I request your assistance in the case, I need to connect to my instance obviously.
      Thank you very much in advance, Amit.

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-lab-help-new
      [Created via e-mail received from: Amit Ben Tzvi <amit5735735@gmail.com>]

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            • Assignee:
              henar Henar Muñoz
              Reporter:
              fw.ext.user FW External User
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              • Created:
                Updated:
                Resolved: