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  1. Help-Desk
  2. HELP-4060

FIWARE.Request.Lab.Spain.FIWARE Lab Assistance.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hi all.

      Since yesterday, I’m not able to connect my instances.

      Trying anything (or I think so)

      • Rebooting.
      • Reassociating IP
      • Reallocating IP
      • Connecting from different clients.

      My node is SPAIN REGION

      Thanks in advance

      Víctor Pérez Tapia

      Software Developer

      Calle Bernardo Martín Pérez, 3, Bajo. 37005 Salamanca *923 257 339

      De acuerdo con la LOPD, este mensaje y sus archivos son confidenciales. No
      está permitida su reproducción o distribución sin la autorización expresa de
      ECI FORMACION S.L. Si usted no es el destinatario previsto, cualquier uso,
      acceso o copia de este mensaje queda desautorizado. Si ha recibido este
      mensaje por error, por favor bórrelo e infórmenos por esta misma vía.

      Si lo desea puede ejercer los derechos de oposición, acceso,rectificación y
      cancelación de sus datos enviando un mensaje de correo electrónico a
      <victor@eciformacion.com> victor@eciformacion.com indicando en el
      asunto el derecho que desea ejercitar. Gracias por su colaboración.

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-lab-help-new
      [Created via e-mail received from: =?iso-8859-1?Q?V=EDctor_AIDIAPP?= <victor@aidiapp.com>]

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        Daniele Santoro
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        Activity

        Hide
        fw.ext.user FW External User added a comment -

        It worked along this morning.
        From 13:30 (after rebooting instance) is again down.

        Thanks

        Show
        fw.ext.user FW External User added a comment - It worked along this morning. From 13:30 (after rebooting instance) is again down. Thanks
        Hide
        fw.ext.user FW External User added a comment -

        Hi,
        Still not working (since 13:00 pm).

        Is my instance corrupted??

        We try to create another instance and associate public IP and it works.
        We retry with original instance and it fails.

        Please, support us.

        Víctor Pérez Tapia
        Software Developer

        Calle Bernardo Martín Pérez, 3, Bajo. 37005 Salamanca (923 257 339

        De acuerdo con la LOPD, este mensaje y sus archivos son confidenciales. No está permitida su reproducción o distribución sin la autorización expresa de ECI FORMACION S.L. Si usted no es el destinatario previsto, cualquier uso, acceso o copia de este mensaje queda desautorizado. Si ha recibido este mensaje por error, por favor bórrelo e infórmenos por esta misma vía.

        Si lo desea puede ejercer los derechos de oposición, acceso,rectificación y cancelación de sus datos enviando un mensaje de correo electrónico a victor@eciformacion.com <victor@eciformacion.com>indicando en el asunto el derecho que desea ejercitar. Gracias por su colaboración.

        Show
        fw.ext.user FW External User added a comment - Hi, Still not working (since 13:00 pm). Is my instance corrupted?? We try to create another instance and associate public IP and it works. We retry with original instance and it fails. Please, support us. Víctor Pérez Tapia Software Developer Calle Bernardo Martín Pérez, 3, Bajo. 37005 Salamanca (923 257 339 De acuerdo con la LOPD, este mensaje y sus archivos son confidenciales. No está permitida su reproducción o distribución sin la autorización expresa de ECI FORMACION S.L. Si usted no es el destinatario previsto, cualquier uso, acceso o copia de este mensaje queda desautorizado. Si ha recibido este mensaje por error, por favor bórrelo e infórmenos por esta misma vía. Si lo desea puede ejercer los derechos de oposición, acceso,rectificación y cancelación de sus datos enviando un mensaje de correo electrónico a victor@eciformacion.com < victor@eciformacion.com >indicando en el asunto el derecho que desea ejercitar. Gracias por su colaboración.
        Hide
        fw.ext.user FW External User added a comment -

        Hi Henar:

        I agree with you. Three networks are too much networks, but I was desperate trying to connect.

        Currently, this is the situation.

        I can connect my original VM. The Ubuntu one with the smarkcityshared network.

        I’ve made a snapshot and create a new instance only with two networks. I think I need two networks (one public and another private), doesn’t I? I can’t connect this new instance. I’ve tried associate IP with the two interfaces without success.

        Thanks for your support and best regards

        De: Help-Desk jira-help-desk@fi-ware.org
        Enviado el: miércoles, 16 de septiembre de 2015 9:19
        Para: victor@aidiapp.com
        Asunto: [FI-WARE-JIRA] (HELP-4060) [Fiware-lab-help] FIWARE Lab Assistance

        Hi
        First of all, I can see several things "strange". The VM you want to access is trying to be deployed on three netwokrs
        smarkcityshared=192.132.0.19; node-int-noinet-net-02=192.168.128.83; node-int-net-01=192.168.212.33, 130.206.124.221
        Could you explain me the reason you use three networks?
        What I can see the VM is taking the first interface from your network smarkcityshared, which is not working propertly, so that, the interface is invalid. As the interface is invalid, the VM has not network connection and it cannot obtain the network configuration (I mean informaiton about the rest of network interfaces). Due to it, the two others network interfaces (eth1, eth2) are not configuring and are not working.
        My advice is that you deploy a new VM using just one network. I suggest to you node-int-net-01, which you can attach a floating IP. If you have something installed in the VM, you can create an image and deploy it again.
        Meanwhile, I will try to check what is happening with your network which does not work.
        Tell me the results.
        Regards,
        Henar

        <https://jira.fiware.org/secure/ViewProfile.jspa?name=fw.ext.user> FW External User created an issue

        <https://jira.fiware.org/browse/HELP> Help-Desk / <https://jira.fiware.org/browse/HELP-4060> <https://jira.fiware.org/browse/HELP-4060> HELP-4060

        <https://jira.fiware.org/browse/HELP-4060> [Fiware-lab-help] FIWARE Lab Assistance

        Issue Type:

        <https://jira.fiware.org/images/icons/issuetypes/defect.png> extRequest

        Assignee:

        <https://jira.fiware.org/secure/ViewProfile.jspa?name=henar> Henar Muñoz

        Components:

        FIWARE-LAB-HELP

        Created:

        09/Sep/15 9:52 AM

        Priority:

        <https://jira.fiware.org/images/icons/priorities/major.png> Major

        Reporter:

        <https://jira.fiware.org/secure/ViewProfile.jspa?name=fw.ext.user> FW External User

        Status:

        <https://jira.fiware.org/images/icons/statuses/inprogress.png> In Progress

        Hi all.

        Since yesterday, I’m not able to connect my instances.

        Trying anything (or I think so)

        • Rebooting.
        • Reassociating IP
        • Reallocating IP
        • Connecting from different clients.

        My node is SPAIN REGION

        Thanks in advance

        Víctor Pérez Tapia

        Software Developer

        Calle Bernardo Martín Pérez, 3, Bajo. 37005 Salamanca *923 257 339

        De acuerdo con la LOPD, este mensaje y sus archivos son confidenciales. No
        está permitida su reproducción o distribución sin la autorización expresa de
        ECI FORMACION S.L. Si usted no es el destinatario previsto, cualquier uso,
        acceso o copia de este mensaje queda desautorizado. Si ha recibido este
        mensaje por error, por favor bórrelo e infórmenos por esta misma vía.

        Si lo desea puede ejercer los derechos de oposición, acceso,rectificación y
        cancelación de sus datos enviando un mensaje de correo electrónico a
        < <victor@eciformacion.com> victor@eciformacion.com> victor@eciformacion.com <victor@eciformacion.com> indicando en el
        asunto el derecho que desea ejercitar. Gracias por su colaboración.

        Show
        fw.ext.user FW External User added a comment - Hi Henar: I agree with you. Three networks are too much networks, but I was desperate trying to connect. Currently, this is the situation. I can connect my original VM. The Ubuntu one with the smarkcityshared network. I’ve made a snapshot and create a new instance only with two networks. I think I need two networks (one public and another private), doesn’t I? I can’t connect this new instance. I’ve tried associate IP with the two interfaces without success. Thanks for your support and best regards De: Help-Desk jira-help-desk@fi-ware.org Enviado el: miércoles, 16 de septiembre de 2015 9:19 Para: victor@aidiapp.com Asunto: [FI-WARE-JIRA] ( HELP-4060 ) [Fiware-lab-help] FIWARE Lab Assistance Hi First of all, I can see several things "strange". The VM you want to access is trying to be deployed on three netwokrs smarkcityshared=192.132.0.19; node-int-noinet-net-02=192.168.128.83; node-int-net-01=192.168.212.33, 130.206.124.221 Could you explain me the reason you use three networks? What I can see the VM is taking the first interface from your network smarkcityshared, which is not working propertly, so that, the interface is invalid. As the interface is invalid, the VM has not network connection and it cannot obtain the network configuration (I mean informaiton about the rest of network interfaces). Due to it, the two others network interfaces (eth1, eth2) are not configuring and are not working. My advice is that you deploy a new VM using just one network. I suggest to you node-int-net-01, which you can attach a floating IP. If you have something installed in the VM, you can create an image and deploy it again. Meanwhile, I will try to check what is happening with your network which does not work. Tell me the results. Regards, Henar < https://jira.fiware.org/secure/ViewProfile.jspa?name=fw.ext.user > FW External User created an issue < https://jira.fiware.org/browse/HELP > Help-Desk / < https://jira.fiware.org/browse/HELP-4060 > < https://jira.fiware.org/browse/HELP-4060 > HELP-4060 < https://jira.fiware.org/browse/HELP-4060 > [Fiware-lab-help] FIWARE Lab Assistance Issue Type: < https://jira.fiware.org/images/icons/issuetypes/defect.png > extRequest Assignee: < https://jira.fiware.org/secure/ViewProfile.jspa?name=henar > Henar Muñoz Components: FIWARE-LAB-HELP Created: 09/Sep/15 9:52 AM Priority: < https://jira.fiware.org/images/icons/priorities/major.png > Major Reporter: < https://jira.fiware.org/secure/ViewProfile.jspa?name=fw.ext.user > FW External User Status: < https://jira.fiware.org/images/icons/statuses/inprogress.png > In Progress Hi all. Since yesterday, I’m not able to connect my instances. Trying anything (or I think so) Rebooting. Reassociating IP Reallocating IP Connecting from different clients. My node is SPAIN REGION Thanks in advance Víctor Pérez Tapia Software Developer Calle Bernardo Martín Pérez, 3, Bajo. 37005 Salamanca *923 257 339 De acuerdo con la LOPD, este mensaje y sus archivos son confidenciales. No está permitida su reproducción o distribución sin la autorización expresa de ECI FORMACION S.L. Si usted no es el destinatario previsto, cualquier uso, acceso o copia de este mensaje queda desautorizado. Si ha recibido este mensaje por error, por favor bórrelo e infórmenos por esta misma vía. Si lo desea puede ejercer los derechos de oposición, acceso,rectificación y cancelación de sus datos enviando un mensaje de correo electrónico a < < victor@eciformacion.com > victor@eciformacion.com> victor@eciformacion.com < victor@eciformacion.com > indicando en el asunto el derecho que desea ejercitar. Gracias por su colaboración.
        Hide
        fw.ext.user FW External User added a comment -

        Hi again,

        Now it Works!!!!!!

        I connected the VM via VNC and reboot…. And now it works.

        Which is the best network to connect my instances in private mode? Node-int-net-01 or node-int-noinet.net-02? Is there any difference? What is the difference?

        Thanks in advance.

        De: Help-Desk jira-help-desk@fi-ware.org
        Enviado el: miércoles, 16 de septiembre de 2015 9:19
        Para: victor@aidiapp.com
        Asunto: [FI-WARE-JIRA] (HELP-4060) [Fiware-lab-help] FIWARE Lab Assistance

        Hi
        First of all, I can see several things "strange". The VM you want to access is trying to be deployed on three netwokrs
        smarkcityshared=192.132.0.19; node-int-noinet-net-02=192.168.128.83; node-int-net-01=192.168.212.33, 130.206.124.221
        Could you explain me the reason you use three networks?
        What I can see the VM is taking the first interface from your network smarkcityshared, which is not working propertly, so that, the interface is invalid. As the interface is invalid, the VM has not network connection and it cannot obtain the network configuration (I mean informaiton about the rest of network interfaces). Due to it, the two others network interfaces (eth1, eth2) are not configuring and are not working.
        My advice is that you deploy a new VM using just one network. I suggest to you node-int-net-01, which you can attach a floating IP. If you have something installed in the VM, you can create an image and deploy it again.
        Meanwhile, I will try to check what is happening with your network which does not work.
        Tell me the results.
        Regards,
        Henar

        <https://jira.fiware.org/secure/ViewProfile.jspa?name=fw.ext.user> FW External User created an issue

        <https://jira.fiware.org/browse/HELP> Help-Desk / <https://jira.fiware.org/browse/HELP-4060> <https://jira.fiware.org/browse/HELP-4060> HELP-4060

        <https://jira.fiware.org/browse/HELP-4060> [Fiware-lab-help] FIWARE Lab Assistance

        Issue Type:

        <https://jira.fiware.org/images/icons/issuetypes/defect.png> extRequest

        Assignee:

        <https://jira.fiware.org/secure/ViewProfile.jspa?name=henar> Henar Muñoz

        Components:

        FIWARE-LAB-HELP

        Created:

        09/Sep/15 9:52 AM

        Priority:

        <https://jira.fiware.org/images/icons/priorities/major.png> Major

        Reporter:

        <https://jira.fiware.org/secure/ViewProfile.jspa?name=fw.ext.user> FW External User

        Status:

        <https://jira.fiware.org/images/icons/statuses/inprogress.png> In Progress

        Hi all.

        Since yesterday, I’m not able to connect my instances.

        Trying anything (or I think so)

        • Rebooting.
        • Reassociating IP
        • Reallocating IP
        • Connecting from different clients.

        My node is SPAIN REGION

        Thanks in advance

        Víctor Pérez Tapia

        Software Developer

        Calle Bernardo Martín Pérez, 3, Bajo. 37005 Salamanca *923 257 339

        De acuerdo con la LOPD, este mensaje y sus archivos son confidenciales. No
        está permitida su reproducción o distribución sin la autorización expresa de
        ECI FORMACION S.L. Si usted no es el destinatario previsto, cualquier uso,
        acceso o copia de este mensaje queda desautorizado. Si ha recibido este
        mensaje por error, por favor bórrelo e infórmenos por esta misma vía.

        Si lo desea puede ejercer los derechos de oposición, acceso,rectificación y
        cancelación de sus datos enviando un mensaje de correo electrónico a
        < <victor@eciformacion.com> victor@eciformacion.com> victor@eciformacion.com <victor@eciformacion.com> indicando en el
        asunto el derecho que desea ejercitar. Gracias por su colaboración.

        Show
        fw.ext.user FW External User added a comment - Hi again, Now it Works!!!!!! I connected the VM via VNC and reboot…. And now it works. Which is the best network to connect my instances in private mode? Node-int-net-01 or node-int-noinet.net-02? Is there any difference? What is the difference? Thanks in advance. De: Help-Desk jira-help-desk@fi-ware.org Enviado el: miércoles, 16 de septiembre de 2015 9:19 Para: victor@aidiapp.com Asunto: [FI-WARE-JIRA] ( HELP-4060 ) [Fiware-lab-help] FIWARE Lab Assistance Hi First of all, I can see several things "strange". The VM you want to access is trying to be deployed on three netwokrs smarkcityshared=192.132.0.19; node-int-noinet-net-02=192.168.128.83; node-int-net-01=192.168.212.33, 130.206.124.221 Could you explain me the reason you use three networks? What I can see the VM is taking the first interface from your network smarkcityshared, which is not working propertly, so that, the interface is invalid. As the interface is invalid, the VM has not network connection and it cannot obtain the network configuration (I mean informaiton about the rest of network interfaces). Due to it, the two others network interfaces (eth1, eth2) are not configuring and are not working. My advice is that you deploy a new VM using just one network. I suggest to you node-int-net-01, which you can attach a floating IP. If you have something installed in the VM, you can create an image and deploy it again. Meanwhile, I will try to check what is happening with your network which does not work. Tell me the results. Regards, Henar < https://jira.fiware.org/secure/ViewProfile.jspa?name=fw.ext.user > FW External User created an issue < https://jira.fiware.org/browse/HELP > Help-Desk / < https://jira.fiware.org/browse/HELP-4060 > < https://jira.fiware.org/browse/HELP-4060 > HELP-4060 < https://jira.fiware.org/browse/HELP-4060 > [Fiware-lab-help] FIWARE Lab Assistance Issue Type: < https://jira.fiware.org/images/icons/issuetypes/defect.png > extRequest Assignee: < https://jira.fiware.org/secure/ViewProfile.jspa?name=henar > Henar Muñoz Components: FIWARE-LAB-HELP Created: 09/Sep/15 9:52 AM Priority: < https://jira.fiware.org/images/icons/priorities/major.png > Major Reporter: < https://jira.fiware.org/secure/ViewProfile.jspa?name=fw.ext.user > FW External User Status: < https://jira.fiware.org/images/icons/statuses/inprogress.png > In Progress Hi all. Since yesterday, I’m not able to connect my instances. Trying anything (or I think so) Rebooting. Reassociating IP Reallocating IP Connecting from different clients. My node is SPAIN REGION Thanks in advance Víctor Pérez Tapia Software Developer Calle Bernardo Martín Pérez, 3, Bajo. 37005 Salamanca *923 257 339 De acuerdo con la LOPD, este mensaje y sus archivos son confidenciales. No está permitida su reproducción o distribución sin la autorización expresa de ECI FORMACION S.L. Si usted no es el destinatario previsto, cualquier uso, acceso o copia de este mensaje queda desautorizado. Si ha recibido este mensaje por error, por favor bórrelo e infórmenos por esta misma vía. Si lo desea puede ejercer los derechos de oposición, acceso,rectificación y cancelación de sus datos enviando un mensaje de correo electrónico a < < victor@eciformacion.com > victor@eciformacion.com> victor@eciformacion.com < victor@eciformacion.com > indicando en el asunto el derecho que desea ejercitar. Gracias por su colaboración.
        Hide
        henar Henar Muñoz added a comment -

        Hi
        You shoud use node-int-net-01 since it is connected to Internet, while node-int-noinet.net-02 is connected to a private European network.
        REgards,
        Henar

        Show
        henar Henar Muñoz added a comment - Hi You shoud use node-int-net-01 since it is connected to Internet, while node-int-noinet.net-02 is connected to a private European network. REgards, Henar

          People

          • Assignee:
            henar Henar Muñoz
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: