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  1. Help-Desk
  2. HELP-4052

FIWARE.Request.Lab.Trento.Teachbyapp problem with fiware lab (Fiadopt SME)

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None
    • HD-Node:
      Trento

      Description

      Good morning

      I wrote ilknur.chulani@atos.net which he told me to send my request to your
      email

      I am writing because we have problems with fiware lab.

      1) we can not create a container
      Menu cloud storage submenu, when we try to create a container (click on
      creating containers) we get this error:

      – Error creating container . Cause: 504 Error
      <html> <head><title>504 Gateway Time-out</title></head> <body

      bgcolor="white"> <center><h1>504 Gateway Time-out</h1></center> <hr>
      <center>nginx/1.4.6 (Ubuntu)</center> </body> </html>

      2) we can not create an instance blueprint
      Menu cloud, submenus blueprint after creating a template we run
      but we get an error:

      – Status: ERROR
      Error: Infrastructure error Error creating server: String index out
      of range: -10

      I apologize for the inconvenience and hope to have contacted the right
      person to solve these problems. Previously I tried to contact the person
      node of Trento but had no answer to these problems.

      Thank you

      Massimo Corna
      Developer

      Krill Srl
      Via Casale, 5
      20144 Milano (MI)
      Tel: +39 02 8907 5413
      Fax: +39 02 3206 6978
      Mob: +39 393 911 3793
      Skype: massimo.corna
      http://www. <http://www.e-levelcom.com/>krill.eu

      Please consider the environment before printing this e-mail.
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      and may also be privileged. If you are not the intended recipient please
      delete it from your system and notify the sender. You should not copy it or
      use it for any purpose nor disclose or distribute its contents to any other
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      _______________________________________________
      Fiware-fiadopt-coaching mailing list
      Fiware-fiadopt-coaching@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-fiadopt-coaching-new
      [Created via e-mail received from: Massimo Corna <massimo.corna@krill.eu>]

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      2. blueprint_instance_2.png
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      3. blueprint_instance.png
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      4. blueprint_instance.png
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      5. Installed_software.png
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      6. Installed_software.png
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      7. template_creation.png
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      8. template_creation.png
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        Issue Links

          Activity

          Hide
          ichulani ilknur chulani added a comment -

          Dear node team,

          Could you kindly help with this issue? This is one of our SMEs granted by the FI-adopt accelerator.

          Thanks,

          ilknur

          Show
          ichulani ilknur chulani added a comment - Dear node team, Could you kindly help with this issue? This is one of our SMEs granted by the FI-adopt accelerator. Thanks, ilknur
          Hide
          TrentoNodeTeam Trento Node Team added a comment -

          Hi all,

          1) The container (object storage) functionality is not available for Trento Node at the moment.
          In the meanwhile the user can use/create volumes to attach to the instances.

          2) Regarding the Blueprint, we are investigating about the problems. We are in contact with Spain node responsible people to fix the issue.
          The blueprint functionality was operational few weeks ago.

          User has been notified also by email.

          BR
          Trento Node Team

          Show
          TrentoNodeTeam Trento Node Team added a comment - Hi all, 1) The container (object storage) functionality is not available for Trento Node at the moment. In the meanwhile the user can use/create volumes to attach to the instances. 2) Regarding the Blueprint, we are investigating about the problems. We are in contact with Spain node responsible people to fix the issue. The blueprint functionality was operational few weeks ago. User has been notified also by email. BR Trento Node Team
          Hide
          ichulani ilknur chulani added a comment -

          Dear node team, any updates on the blueprints issue?

          Thanks,

          ilknur

          Show
          ichulani ilknur chulani added a comment - Dear node team, any updates on the blueprints issue? Thanks, ilknur
          Hide
          henar Henar Muñoz added a comment -

          Regarding the blueprint, the problems is that the VMs has no been deployed. I guess you should have a look at Openstack logs, to check what it is happening.

          Show
          henar Henar Muñoz added a comment - Regarding the blueprint, the problems is that the VMs has no been deployed. I guess you should have a look at Openstack logs, to check what it is happening.
          Hide
          TrentoNodeTeam Trento Node Team added a comment -

          Hi all,

          I have just created a blueprint template, and then launch an instance of this template.
          In the template I just added in the Tier the following software:
          *StreamOriented 4.4.2
          *cep 3.2.0

          The deploy terminated with success also the launch of the instance ( attached the screenshots of the result ).

          Could you please retry and provide us feedback on how it goes.

          BR
          Genci
          Trento Node Team

          Show
          TrentoNodeTeam Trento Node Team added a comment - Hi all, I have just created a blueprint template, and then launch an instance of this template. In the template I just added in the Tier the following software: *StreamOriented 4.4.2 *cep 3.2.0 The deploy terminated with success also the launch of the instance ( attached the screenshots of the result ). Could you please retry and provide us feedback on how it goes. BR Genci Trento Node Team
          Hide
          fw.ext.user FW External User added a comment -

          Hi Ilknur,

          I have just tried creating a blueprint template, and then launch an instance of this template.
          In the template I just added in th Tier the following software:
          *StreamOriented 4.4.2
          *cep 3.2.0

          The deploy terminated with success (attached the screenshots of the result).

          I did the same way last week but i got error even before launching, so even in adding software in tier.

          We asked Henar and Fernando for support, maybe they made any change on their side.
          We didn't made any change on our node.
          Anyway, the most important thing is that it seems to be working now

          I will reply to all the tickets to retry and will see how it goes.
          I dont know if commenting the jira ticket will generate an email to users,
          so I think to also send them email for notification.

          Regards
          Genci

          ----- Messaggio originale -----
          Da: "ilknur chulani (JIRA)" <jira-help-desk@fi-ware.org>
          A: support-xifi@trentinonetwork.it
          Inviato: Martedì, 15 settembre 2015 14:31:00
          Oggetto: [FI-WARE-JIRA] (HELP-4052) Teachbyapp problem with fiware lab (Fiadopt SME)

          [ https://jira.fiware.org/browse/HELP-4052?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=31470#comment-31470 ]

          ilknur chulani commented on HELP-4052:
          --------------------------------------

          Dear node team, any updates on the blueprints issue?

          Thanks,

          ilknur


          This message was sent by Atlassian JIRA
          (v6.4.1#64016)

          Show
          fw.ext.user FW External User added a comment - Hi Ilknur, I have just tried creating a blueprint template, and then launch an instance of this template. In the template I just added in th Tier the following software: *StreamOriented 4.4.2 *cep 3.2.0 The deploy terminated with success (attached the screenshots of the result). I did the same way last week but i got error even before launching, so even in adding software in tier. We asked Henar and Fernando for support, maybe they made any change on their side. We didn't made any change on our node. Anyway, the most important thing is that it seems to be working now I will reply to all the tickets to retry and will see how it goes. I dont know if commenting the jira ticket will generate an email to users, so I think to also send them email for notification. Regards Genci ----- Messaggio originale ----- Da: "ilknur chulani (JIRA)" <jira-help-desk@fi-ware.org> A: support-xifi@trentinonetwork.it Inviato: Martedì, 15 settembre 2015 14:31:00 Oggetto: [FI-WARE-JIRA] ( HELP-4052 ) Teachbyapp problem with fiware lab (Fiadopt SME) [ https://jira.fiware.org/browse/HELP-4052?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=31470#comment-31470 ] ilknur chulani commented on HELP-4052 : -------------------------------------- Dear node team, any updates on the blueprints issue? Thanks, ilknur – This message was sent by Atlassian JIRA (v6.4.1#64016)
          Hide
          TrentoNodeTeam Trento Node Team added a comment -

          Hi all,

          The issues on Blueprint creation/usage have been overcome.
          All tests gave positive results. Going to close the ticket

          BR
          Trento Node Team

          Show
          TrentoNodeTeam Trento Node Team added a comment - Hi all, The issues on Blueprint creation/usage have been overcome. All tests gave positive results. Going to close the ticket BR Trento Node Team

            People

            • Assignee:
              TrentoNodeTeam Trento Node Team
              Reporter:
              ichulani ilknur chulani
            • Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: