Dear Veselin

We forwarded your request to Lannion helpdesk team in order to provide
detailed help.

Kind regards
IWAVE/TNS team, on behalf of helpdesk team

_______________________________________________
Fiware-lab-help mailing list
Fiware-lab-help@lists.fi-ware.org
https://lists.fi-ware.org/listinfo/fiware-lab-help

Hi Veselin,

In order to help you, we need to know IDs of the concerned instances. With the IDs we will check instances configuration.
According to the error message in your report ("server refused out key"), it seems your security group is well configured to accept TCP port 22, but can you check this too ?
Did you check the instance log through the cloud portal ? If ssh key is provided in a good way you can see it at the end of logs.
But you can just give us instance IDs and we will take a look at this.

Best Regards,
Erwan

----Message d'origine----
De : PiraeusU Node Helpdesk (JIRA) jira-help-desk@fi-ware.org
Envoyé : jeudi 27 août 2015 13:40
À : support-lannion@imaginlab.fr
Objet : [FI-WARE-JIRA] (HELP-3928) [Fiware-lab-help] Lannion2 node - server refused our key

[ https://jira.fiware.org/browse/HELP-3928?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

PiraeusU Node Helpdesk reassigned HELP-3928:
--------------------------------------------

Assignee: Lannion Node Helpdesk

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This message was sent by Atlassian JIRA
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Hi Veselin,

I took a look at your instance and all seems OK indeed, but I can still give a few advices :

· The Ubuntu image you used is not “cloud optimized”. That is why you cannot see log in the cloud portal. You can use another Ubuntu image which should be more cloud friendly : UbuntuCloud-14.04 / ID 1e2ad593-b201-4a44-8651-513596cbe85a. This image is managed by ourselves (Lannion2), unlike most of the other images, so we can confirm its cloud-friendly features.

· The orion-psb-image-R4.2 seems to not be cloud friendly too. This image is managed by a dedicated Fiware-lab Team, so we have to wait for a new delivery of this one to have a working log feature.

I cannot try to login as I don’t have the key, but it seems well provided and if you can now connect to them it seems there is no more problem.

Please let me know if you have other issues,

Best Regards,

Erwan

De : Veselin Vasilev vasilev@graphware.net
Envoyé : jeudi 27 août 2015 17:35
À : Erwan LE BONNIEC
Objet : Re: [FI-WARE-JIRA] (HELP-3928) [Fiware-lab-help] Lannion2 node - server refused our key

Hi Erwan,

It seams it work's now. I don't get it how .

I can connect to the Ubuntu machine via ssh with the same key and connect to Orion internally via ssh with same key too.

I can't reach the log via the web interface that is strange on the both too instances.

The instance ID are:

4cd53a6b-4f2d-4802-9443-e32218e512ab to Ubuntu

2b23c108-1dc9-41b2-92ff-ebd3d809e606 to Orion

you can look and test if you want, there is no data on it and is no problem if you destroy them.

We make experiments on own cloud too, based on Openstack Kilo and there was the problem with ssh but when I set MTU to 1400 everything is work there .

Please take a look and inform me if something in configuration is wrong.

Thank you in advance.

Best regard,

Veselin

On Thu, Aug 27, 2015 at 5:40 PM, Erwan LE BONNIEC <elebonniec@images-et-reseaux.com> wrote:

Hi Veselin,

In order to help you, we need to know IDs of the concerned instances. With the IDs we will check instances configuration.
According to the error message in your report ("server refused out key"), it seems your security group is well configured to accept TCP port 22, but can you check this too ?
Did you check the instance log through the cloud portal ? If ssh key is provided in a good way you can see it at the end of logs.
But you can just give us instance IDs and we will take a look at this.

Best Regards,
Erwan

----Message d'origine----
De : PiraeusU Node Helpdesk (JIRA) jira-help-desk@fi-ware.org
Envoyé : jeudi 27 août 2015 13:40
À : support-lannion@imaginlab.fr
Objet : [FI-WARE-JIRA] (HELP-3928) [Fiware-lab-help] Lannion2 node - server refused our key

[ https://jira.fiware.org/browse/HELP-3928?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

PiraeusU Node Helpdesk reassigned HELP-3928:
--------------------------------------------

Assignee: Lannion Node Helpdesk

–
This message was sent by Atlassian JIRA
(v6.4.1#64016)

Dear Vasile,

I will close the ticket as you do not seems to have any more issues. If not, you can just reply to this mail.

BR
Riwal Kerherve
Ingénieur exploitant
––––––––––––––––––––––––––––––
Tel.: +33 (0)2 57 19 94 56
Mobile: +33 (0)6 83 64 25 94
––––––––––––––––––––––––––––––
www.images-et-reseaux.com

----Message d'origine----
De : FW External User (JIRA) jira-help-desk@fi-ware.org
Envoyé : vendredi 28 août 2015 10:25
À : support-lannion@imaginlab.fr
Objet : [FI-WARE-JIRA] (HELP-3928) [Fiware-lab-help] Lannion2 node - server refused our key

[ https://jira.fiware.org/browse/HELP-3928?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

FW External User updated HELP-3928:
-----------------------------------

Hi Veselin,

I took a look at your instance and all seems OK indeed, but I can still give a few advices :

· The Ubuntu image you used is not “cloud optimized”. That is why you cannot see log in the cloud portal. You can use another Ubuntu image which should be more cloud friendly : UbuntuCloud-14.04 / ID 1e2ad593-b201-4a44-8651-513596cbe85a. This image is managed by ourselves (Lannion2), unlike most of the other images, so we can confirm its cloud-friendly features.

· The orion-psb-image-R4.2 seems to not be cloud friendly too. This image is managed by a dedicated Fiware-lab Team, so we have to wait for a new delivery of this one to have a working log feature.

I cannot try to login as I don’t have the key, but it seems well provided and if you can now connect to them it seems there is no more problem.

Please let me know if you have other issues,

Best Regards,

Erwan

De : Veselin Vasilev vasilev@graphware.net Envoyé : jeudi 27 août 2015 17:35 À : Erwan LE BONNIEC Objet : Re: [FI-WARE-JIRA] (HELP-3928) [Fiware-lab-help] Lannion2 node - server refused our key

Hi Erwan,

It seams it work's now. I don't get it how .

I can connect to the Ubuntu machine via ssh with the same key and connect to Orion internally via ssh with same key too.

I can't reach the log via the web interface that is strange on the both too instances.

The instance ID are:

4cd53a6b-4f2d-4802-9443-e32218e512ab to Ubuntu

2b23c108-1dc9-41b2-92ff-ebd3d809e606 to Orion

you can look and test if you want, there is no data on it and is no problem if you destroy them.

We make experiments on own cloud too, based on Openstack Kilo and there was the problem with ssh but when I set MTU to 1400 everything is work there .

Please take a look and inform me if something in configuration is wrong.

Thank you in advance.

Best regard,

Veselin

On Thu, Aug 27, 2015 at 5:40 PM, Erwan LE BONNIEC <elebonniec@images-et-reseaux.com> wrote:

Hi Veselin,

In order to help you, we need to know IDs of the concerned instances. With the IDs we will check instances configuration.
According to the error message in your report ("server refused out key"), it seems your security group is well configured to accept TCP port 22, but can you check this too ?
Did you check the instance log through the cloud portal ? If ssh key is provided in a good way you can see it at the end of logs.
But you can just give us instance IDs and we will take a look at this.

Best Regards,
Erwan

----Message d'origine----
De : PiraeusU Node Helpdesk (JIRA) jira-help-desk@fi-ware.org
Envoyé : jeudi 27 août 2015 13:40
À : support-lannion@imaginlab.fr
Objet : [FI-WARE-JIRA] (HELP-3928) [Fiware-lab-help] Lannion2 node - server refused our key

[ https://jira.fiware.org/browse/HELP-3928?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

PiraeusU Node Helpdesk reassigned HELP-3928:
--------------------------------------------

Assignee: Lannion Node Helpdesk

–
This message was sent by Atlassian JIRA
(v6.4.1#64016)

–
This message was sent by Atlassian JIRA
(v6.4.1#64016)