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  1. Help-Desk
  2. HELP-3909

FIWARE.Request.Lab.Spain.CLONE - General Support #395: Instances on Spain2 two are not responding

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None
    • HD-Node:
      Spain

      Description

      Hi,

      an applicant has reported the following high priority issue:

      *I have three instances on Spain2 region, the one that has public IP works
      fine but two others in same subnet are not responding (ping, ssh -> host
      unreachable). I have tried rebooting from FIWare Cloud Portal -> no help.
      Similar issues has been in the past.*

      These are problematic servers:

      *Name: GBerryBackendDBServer ID:
      48e11971-956f-4bfd-bfb7-0688843ea2a6 Status: ACTIVE
      node-int-net-01: 192.168.197.237*

      *Name: GBerryBackendServer ID:
      c5ba831d-b804-48fe-b7bb-ff5507460006 Status: ACTIVE
      node-int-net-01: 192.168.197.238*

      Regards,
      --------------------------------------------------------

      Gerard Castillo Lasheras
      Enginyer de Projectes
      Fundació i2CAT - Unitat Audiovisual
      SkypeID: gerardcl85
      Telf.: +34.93.553.26.30 (530)
      --------------------------------------------------------

      _______________________________________________
      Fiware-creatifi-coaching mailing list
      Fiware-creatifi-coaching@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching

      [Created via e-mail received from: Gerard Castillo Lasheras <gerard.castillo@i2cat.net>]

        Issue Links

          Activity

          fla Fernando Lopez made changes -
          Fix Version/s 2021 [ 12600 ]
          backlogmanager Backlog Manager made changes -
          Summary CLONE - [Fiware-creatifi-coaching] [CreatiFI Barcelona Hub] General Support #395: Instances on Spain2 two are not responding FIWARE.Request.Lab.Spain.CLONE - General Support #395: Instances on Spain2 two are not responding
          mev Manuel Escriche made changes -
          HD-Node Spain [ 10846 ]
          henar Henar Muñoz made changes -
          Assignee Spain Node Support Team [ spain.node ] Jesus Perez [ jesus.perezgonzalez ]
          jesus.perezgonzalez Jesus Perez made changes -
          Resolution Done [ 10000 ]
          Status Answered [ 10104 ] Closed [ 6 ]
          jesus.perezgonzalez Jesus Perez made changes -
          Status In Progress [ 3 ] Answered [ 10104 ]
          jesus.perezgonzalez Jesus Perez made changes -
          Status Open [ 1 ] In Progress [ 3 ]
          mev Manuel Escriche made changes -
          Assignee Spain Node Support Team [ spain.node ]
          leandroguillen Leandro Guillén made changes -
          Assignee Leandro Guillén [ leandro.guillen ]
          leandroguillen Leandro Guillén made changes -
          Project Help-Coaches-Desk [ 10926 ] Help-Desk [ 10841 ]
          Key HELC-968 HELP-3909
          Component/s FIWARE-LAB-HELP [ 10279 ]
          Component/s CreatiFI [ 10357 ]
          FI-WARE Environment FI-LAB [ 10100 ]
          leandroguillen Leandro Guillén made changes -
          Field Original Value New Value
          Link This issue clones HELC-943 [ HELC-943 ]
          leandroguillen Leandro Guillén created issue -

            People

            • Assignee:
              jesus.perezgonzalez Jesus Perez
              Reporter:
              leandroguillen Leandro Guillén
            • Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: