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  1. Help-Desk
  2. HELP-3893

FIWARE.Request.Lab.Trento.Re: Cannot access my new VM with the floating IP.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Buongiorno,

      I problemi di raggiungibilità sono stati ripristinati.
      Vedo che ha lanciato la sua VM ed è running & active.
      Riesco anche a pingarla.

      Posso chiudere il ticket realtivo?

      BR
      Genci

      ----- Messaggio originale -----
      Da: "Giovanni Toffoli - LINK" <toffoli@linkroma.it>
      A: support-xifi@trentinonetwork.it
      Cc: "Mariarosaria Manco - LINK" <manco@linkroma.it>
      Inviato: Giovedì, 13 agosto 2015 16:33:47
      Oggetto: Cannot access my new VM with the floating IP

      We are new to FI-Lab, but already operate a few AWS instances.
      Yesterday we tried to start our first VM in the Trento Node for the
      FI-Adopt project FAIRVILLAGE.
      We were able to

      • create the keypair "fairvillage" and download it as fairvillage.pem
      • configure the default security group: opened ports 22 and 80, and
        enabled ICMP of type 0 (echo)
      • launch the Ubuntu 14 instance named fv01, with the fairvillage.pem
        keypair and the default security group
      • associate that instance to the floating IP 193.205.211.118
        We also generated the private key fairvillage.ppk, from fairvillage.pem,
        with PuTTYgen

      However

      • I cannot access the public IP from a Windows SSH shell (putty) that
        has been configured with the private key fairvillage.ppk
      • cannot access the public IP from a Linux shell: ssh
        root@193.205.211.118 -i fairvillage.pem
      • get no HTTP response (port 80) from 193.205.211.118; but I'm not sure
        that Apache has been started
      • get no response to ping.

      I'm doing something wrong? Do I lack some information?
      Thank you in advance for any help!
      Giovanni


      Giovanni Toffoli, CEO
      LINK srl - Via Udine 30, 00161 Roma
      +39 06 44231115, +39 340 0727780

      [Created via e-mail received from: Genci Tallabaci <genci.tallabaci.coll@trentinonetwork.it>]

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        17h 6m 1 Trento Node Team 26/Aug/15 9:21 AM
        In Progress In Progress Answered Answered
        5d 1h 28m 1 Trento Node Team 31/Aug/15 10:49 AM
        Answered Answered Closed Closed
        5s 1 Trento Node Team 31/Aug/15 10:49 AM
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        backlogmanager Backlog Manager made changes -
        Summary FIWARE.Request.Lab.Re: Cannot access my new VM with the floating IP. FIWARE.Request.Lab.Trento.Re: Cannot access my new VM with the floating IP.
        mev Manuel Escriche made changes -
        HD-Node Trento [ 10923 ]
        mev Manuel Escriche made changes -
        backlogmanager Backlog Manager made changes -
        Summary Re: Cannot access my new VM with the floating IP FIWARE.Request.Lab.Re: Cannot access my new VM with the floating IP.
        mev Manuel Escriche made changes -
        Sender Email toffoli@linkroma.it
        TrentoNodeTeam Trento Node Team made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        TrentoNodeTeam Trento Node Team made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        Hide
        TrentoNodeTeam Trento Node Team added a comment -

        Hi all,

        Can close the ticket as by a check the instance is reachable ?
        Any feedback from user ?

        $ ping 193.205.211.174

        Pinging 193.205.211.174 with 32 bytes of data:
        Reply from 193.205.211.174: bytes=32 time=8ms TTL=57
        Reply from 193.205.211.174: bytes=32 time=7ms TTL=57

        BR
        TrentoNodeTeam

        Show
        TrentoNodeTeam Trento Node Team added a comment - Hi all, Can close the ticket as by a check the instance is reachable ? Any feedback from user ? $ ping 193.205.211.174 Pinging 193.205.211.174 with 32 bytes of data: Reply from 193.205.211.174: bytes=32 time=8ms TTL=57 Reply from 193.205.211.174: bytes=32 time=7ms TTL=57 BR TrentoNodeTeam
        Hide
        TrentoNodeTeam Trento Node Team added a comment -

        Hi all,

        The issues related to the VM reachability has been restored.
        Waiting for feedback from user.

        BR
        TrentoNodeTeam

        Show
        TrentoNodeTeam Trento Node Team added a comment - Hi all, The issues related to the VM reachability has been restored. Waiting for feedback from user. BR TrentoNodeTeam
        TrentoNodeTeam Trento Node Team made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        mev Manuel Escriche made changes -
        Assignee Trento Node Team [ trentonodeteam ]
        mev Manuel Escriche made changes -
        Field Original Value New Value
        Component/s FIWARE-LAB-HELP [ 10279 ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            TrentoNodeTeam Trento Node Team
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: