Details
-
Type:
extRequest
-
Status: Closed
-
Priority:
Major
-
Resolution: Done
-
Fix Version/s: 2021
-
Component/s: FIWARE-LAB-HELP
-
Labels:None
-
Sender Email:
-
HD-Node:Berlin
Description
I have been working remotely on my VM for some minutes. After a drop of connection, I tried to log in, but failed:
Jakobs-MacBook-Pro:treev_analytics jakobzeitler$ ssh -i ~/.ssh/fiware_treev_jakob.pem root@193.175.132.51
ssh: connect to host 193.175.132.51 port 22: Network is unreachable
IP and key are correct.
_______________________________________________
Fiware-lab-help mailing list
Fiware-lab-help@lists.fi-ware.org
https://lists.fi-ware.org/listinfo/fiware-lab-help
[Created via e-mail received from: Jakob Zeitler <jakob.zeitler@treev.it>]
Activity
Dear Jakob
In order to provide help from our regional helpdesk team, could you please
specify which region you are using?
Kind regards
IWAVE team, on behalf of helpdesk team
_______________________________________________
Fiware-lab-help mailing list
Fiware-lab-help@lists.fi-ware.org
https://lists.fi-ware.org/listinfo/fiware-lab-help
Dear Jakob,
We forwarded your request to Berlin helpdesk team in order to provide
detailed help.
Kind regards
IWAVE team, on behalf of helpdesk team
_______________________________________________
Fiware-lab-help mailing list
Fiware-lab-help@lists.fi-ware.org
https://lists.fi-ware.org/listinfo/fiware-lab-help
Dear Jakob,
It seems that your machine crashed for some reason. After that it was not fully rebooted. I rebooted the system for you. Now you should be able to log into your vm.
Kind regards,
Berlin Support Team
Dear Jakob
In order to provide help from our regional helpdesk team, could you please
specify which region you are using?
Kind regards
IWAVE team, on behalf of helpdesk team
_______________________________________________
Fiware-lab-help mailing list
Fiware-lab-help@lists.fi-ware.org
https://lists.fi-ware.org/listinfo/fiware-lab-help