Details
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Type: extRequest
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Status: Closed
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Priority: Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-TECH-HELP
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Labels:None
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Sender Email:
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HD-Chapter:WebUI
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HD-Enabler:Real Virtual Interaction
Description
Hello,
I'm having problems with the installation of the 3d geo visualization bundle in the node Spain2. This is the error message:
Success: Blueprint Instance SportApp3D status.
Description: Create environment SportApp3D
Status: ERROR
Error: Error installing a product. Description:com.telefonica.euro_iaas.paasmanager.exception.ProductInstallatorException: Error installing product GIS-3.3.3 Error invokg SDC to Install ProductGIS-3.3.3 3.3.3 SDCException. com.telefonica.euro_iaas.sdc.exception.NodeExecutionException: Recipe GIS coub not be executed in sportapp3d-3dgeovis-1-f6b960: com.telefonica.euro_iaas.sdc.exception.NodeExecutionException: Recipe GIS coub not be executed in sportapp3d-3dgeovis-1-f6b960. The product GIS-3.3.3 can not be installed in[[VM][ip = 192.168.210.207][hostname = sportapp3d-3dgeovis-1-f6b960][domain = ][fqn = 23465e83-3d18-40f0-bf27-499e24e32d3c][osType = ]] due to a problem when executing in node
I was able to install it in a previous deployment without any kind of network but then I had problems to connect with SSH. Searching in internet I found out we need to have a network for this node (http://iswwwup.com/t/f3840462170f/fiware-unable-to-access-filab-instace-via-ssh.html) so I tried to re-deploy the instance and I went back to the error shown above.
thank you,
César Iñarrea
César Iñarrea
ORBITAL AEROSPACEPlaza CEIN, 1
31110 Noain (Navarra) · Spaint (+34) 948 34 67 76
m (+34) 666 66 66 66
cesar.inarrea@orbital-aerospace.com
www.orbital-aerospace.com
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[Created via e-mail received from: =?UTF-8?Q?Cesar_I=C3=B1arrea?= <cesar.inarrea@orbital-aerospace.com>]
Activity
Dear Cesar
We forwarded your request to the second level support which will give you
detailed help.
Kind regards
IWAVE team, on behalf of helpdesk team
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Hi,
I successfully initiated GIS GE virtual machine in the FILAB by using GIS-3.3.3. Could you please try again to launch GIS blueprint, if there was something wrong on last week it seems to work now.
Best regards,
Sami