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  1. Help-Desk
  2. HELP-3840

FIWARE.Request.Lab.Spain.Problems accessing our Fiware Lab machine. FINODEX012..

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hello,

          I am Carlos Corrales, one of the developers for FINODEX012 (SAPIN Project).

          We rebooted the machine which has the public IP associated, and we are not
          able to access. It is in the Spain 2 region, which seems to be working
          according to the Fiware Sanity check http://fi-health.lab.fiware.org/

          We tried doing traceroute, and the route reaches the machine, but it does
          not end. We did a modification in the rc.local file in order to be able to
          add all the ssh keys needed for our developers. It may be the issue (I
          tested the script before and it worked properly).

          Could you please try to help us? We have to finish some small changes this
          week.

          Thanks in advance

          –
          Carlos Corrales
          Cofounder Secmotic Innovation S.L.
          http://www.secmotic.com

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: Carlos Corrales <carlos@secmotic.com>]

            Activity

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            gcossu Giuseppe Cossu added a comment -

            Hello,
            I’ve forwarded your request to the Spain help desk team.

            Best Regards,
            Giuseppe

            On Wed, Aug 19, 2015 at 11:52 AM, Carlos Corrales <carlos@secmotic.com>

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            gcossu Giuseppe Cossu added a comment - Hello, I’ve forwarded your request to the Spain help desk team. Best Regards, Giuseppe On Wed, Aug 19, 2015 at 11:52 AM, Carlos Corrales <carlos@secmotic.com> _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
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            fw.ext.user FW External User added a comment -

            Thank you very much Giuseppe!

            –
            Carlos Corrales
            Cofounder Secmotic Innovation S.L.
            http://www.secmotic.com

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            fw.ext.user FW External User added a comment - Thank you very much Giuseppe! – Carlos Corrales Cofounder Secmotic Innovation S.L. http://www.secmotic.com _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
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            henar Henar Muñoz added a comment -

            Hi
            I cannot see any VM in your account with mail carlos@secmotic.com. Which emails are you using? Which region are you using?
            REgards,
            Henar

            Show
            henar Henar Muñoz added a comment - Hi I cannot see any VM in your account with mail carlos@secmotic.com. Which emails are you using? Which region are you using? REgards, Henar
            Hide
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            fw.ext.user FW External User added a comment -

            Hi Henar,

            The filab account is idelgado@jweb.es <idelgado@jweb.es>. The Instance ID
            is 76e6c878-14e0-4c8c-9977-70b878290ea3 with public IP 130.206.123.187.

            Thanks

            –
            Carlos Corrales
            Cofounder Secmotic Innovation S.L.
            http://www.secmotic.com

            Show
            fw.ext.user FW External User added a comment - Hi Henar, The filab account is idelgado@jweb.es <idelgado@jweb.es> . The Instance ID is 76e6c878-14e0-4c8c-9977-70b878290ea3 with public IP 130.206.123.187. Thanks – Carlos Corrales Cofounder Secmotic Innovation S.L. http://www.secmotic.com
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Thanks for your help Henar! It's working now!

            Best regards

            –
            Carlos Corrales
            Cofounder Secmotic Innovation S.L.
            http://www.secmotic.com

            Show
            fw.ext.user FW External User added a comment - Thanks for your help Henar! It's working now! Best regards – Carlos Corrales Cofounder Secmotic Innovation S.L. http://www.secmotic.com

              People

              • Assignee:
                henar Henar Muñoz
                Reporter:
                fw.ext.user FW External User
              • Votes:
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                Watchers:
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                Dates

                • Created:
                  Updated:
                  Resolved: