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  1. Help-Desk
  2. HELP-3835

FIWARE.Request.Lab.Trento.FIWARE Lab Assistance with connection to instance by SSH..

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hello,
          We are currently trying to connect to our instance on Fiware Lab by SSH. First we were trying to connect to wirecloud premade instance, then to Ubuntu and CentOs instances.
          Steps that we performed:

          1. Create Keypair in Security tab and download generated .pem key.

          2. Add Security Group Rules for port 22 to default security group.

          3. Launch new instance - ,, wirecloud-img<https://cloud.lab.fiware.org/#nova/images/24d5231c-430a-4421-8215-ec8f5e1048eb>" with security group: default, created keypair and network: node-int-02

          4. We allocated Floating IP (193.205.211.111) to wirecloud instance.

          5. After all of this we transform .pem key from Fiware Lab to .ppk key by puttygen and try to connect by putty to this machine by SSH .

          All we got was Network error:Connection timed out.
          The project is ,,BT Skyrise" with ID 00000000000000000000000000009125. My account is: grzegorz.tomas@btsignaal.com<grzegorz.tomas@btsignaal.com> .

          Best Regards,
          Grzegorz Tomas
          Quality Assurance Engineer, Poland

          [cid:FF21223A-66D8-49FB-B6ED-99E663CCCBFF@tagroup.local]

          Mobile: +48 721 366 506
          Office address: Dąbrówki 16 | 40-081 Katowice
          www.btsignaal.com<http://www.btsignaal.com/>

          VAT ID: PL 7010149517 | Company Registration Number: 141572046 | NCR: 0000314199
          Dąbrówki 16, 40-081 Katowice | Registered at VIII Commercial
          Department of Katowice District Court West | Initial capital 50 000 zł

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: Grzegorz Tomas <grzegorz.tomas@btsignaal.com>]

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            Daniele Santoro
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            Daniele Santoro
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            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		7d 29m 1 Trento Node Team 25/Aug/15 4:09 PM
            In Progress In Progress Answered Answered
            		2h 8m 1 Trento Node Team 25/Aug/15 6:18 PM
            Answered Answered Closed Closed
            		5d 15h 57m 1 Trento Node Team 31/Aug/15 10:16 AM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            backlogmanager Backlog Manager made changes -
            Summary FIWARE.Request.Lab.FIWARE Lab Assistance with connection to instance by SSH.. FIWARE.Request.Lab.Trento.FIWARE Lab Assistance with connection to instance by SSH..
            mev Manuel Escriche made changes -
            HD-Node Trento [ 10923 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] FIWARE Lab Assistance with connection to instance by SSH. FIWARE.Request.Lab.FIWARE Lab Assistance with connection to instance by SSH..
            mev Manuel Escriche made changes -
            Sender Email grzegorz.tomas@btsignaal.com
            TrentoNodeTeam Trento Node Team made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            Hide
            Permalink
            TrentoNodeTeam Trento Node Team added a comment -

            Hi all,

            the floatingIP has been relased.
            The VM now is reachable

            $ ssh root@193.205.211.166
            root@193.205.211.166's password:

            BR
            TrentoNodeTeam

            Show
            TrentoNodeTeam Trento Node Team added a comment - Hi all, the floatingIP has been relased. The VM now is reachable $ ssh root@193.205.211.166 root@193.205.211.166's password: BR TrentoNodeTeam
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Hello,
            The project ID is: 00000000000000000000000000009125 and the project name is: BT Skyrise .

            Best Regards,
            Grzegorz Tomas
            Quality Assurance Engineer, Poland

            Mobile: +48 721 366 506
            Office address: Dąbrówki 16 | 40-081 Katowice
            www.btsignaal.com

            VAT ID: PL 7010149517 | Company Registration Number: 141572046 | NCR: 0000314199
            Dąbrówki 16, 40-081 Katowice |  Registered at VIII Commercial
            Department of Katowice District Court West | Initial capital 50 000 zł

            Show
            fw.ext.user FW External User added a comment - Hello, The project ID is: 00000000000000000000000000009125 and the project name is: BT Skyrise . Best Regards, Grzegorz Tomas Quality Assurance Engineer, Poland Mobile: +48 721 366 506 Office address: Dąbrówki 16 | 40-081 Katowice www.btsignaal.com VAT ID: PL 7010149517 | Company Registration Number: 141572046 | NCR: 0000314199 Dąbrówki 16, 40-081 Katowice |  Registered at VIII Commercial Department of Katowice District Court West | Initial capital 50 000 zł
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Hello ,

            We have checked your account and it is a basic account ( grzegorz.tomas@btsignaal.com ).
            Can we have the id of your project, the one you have requested to be upgraded to community account ?

            BR
            TrentoNodeteam

            ----- Messaggio originale -----
            Da: "Daniele Santoro (JIRA)" <jira-help-desk@fi-ware.org>
            A: support-xifi@trentinonetwork.it
            Inviato: Martedì, 18 agosto 2015 16:12:00
            Oggetto: [FI-WARE-JIRA] (HELP-3835) [Fiware-lab-help] FIWARE Lab Assistance with connection to instance by SSH.

            [ https://jira.fiware.org/browse/HELP-3835?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

            Daniele Santoro reassigned HELP-3835:
            -------------------------------------

            Assignee: Trento Node Team

            –
            This message was sent by Atlassian JIRA
            (v6.4.1#64016)

            Show
            fw.ext.user FW External User added a comment - Hello , We have checked your account and it is a basic account ( grzegorz.tomas@btsignaal.com ). Can we have the id of your project, the one you have requested to be upgraded to community account ? BR TrentoNodeteam ----- Messaggio originale ----- Da: "Daniele Santoro (JIRA)" <jira-help-desk@fi-ware.org> A: support-xifi@trentinonetwork.it Inviato: Martedì, 18 agosto 2015 16:12:00 Oggetto: [FI-WARE-JIRA] ( HELP-3835 ) [Fiware-lab-help] FIWARE Lab Assistance with connection to instance by SSH. [ https://jira.fiware.org/browse/HELP-3835?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ] Daniele Santoro reassigned HELP-3835 : ------------------------------------- Assignee: Trento Node Team – This message was sent by Atlassian JIRA (v6.4.1#64016)
            Hide
            Permalink
            TrentoNodeTeam Trento Node Team added a comment -

            Hi all,

            Can you please provide the project-id information ?

            BR
            TrentoNodeTeam

            Show
            TrentoNodeTeam Trento Node Team added a comment - Hi all, Can you please provide the project-id information ? BR TrentoNodeTeam
            TrentoNodeTeam Trento Node Team made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            TrentoNodeTeam Trento Node Team made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            Hide
            Permalink
            TrentoNodeTeam Trento Node Team added a comment -

            Hello ,

            We have checked your account and it is a basic account.
            Can we have the id of your project, the one you have requested to be upgraded to community account ?

            BR
            TrentoNodeteam

            Show
            TrentoNodeTeam Trento Node Team added a comment - Hello , We have checked your account and it is a basic account. Can we have the id of your project, the one you have requested to be upgraded to community account ? BR TrentoNodeteam
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Hello,
            Did Trento support team got my request about connecting to virtual machines on Fiware Lab by ssh? Because i didn't get any message from tchem.

            Best Regards,
            Grzegorz Tomas
            Quality Assurance Engineer, Poland

            Mobile: +48 721 366 506
            Office address: Dąbrówki 16 | 40-081 Katowice
            www.btsignaal.com

            VAT ID: PL 7010149517 | Company Registration Number: 141572046 | NCR: 0000314199
            Dąbrówki 16, 40-081 Katowice |  Registered at VIII Commercial
            Department of Katowice District Court West | Initial capital 50 000 zł

            Show
            fw.ext.user FW External User added a comment - Hello, Did Trento support team got my request about connecting to virtual machines on Fiware Lab by ssh? Because i didn't get any message from tchem. Best Regards, Grzegorz Tomas Quality Assurance Engineer, Poland Mobile: +48 721 366 506 Office address: Dąbrówki 16 | 40-081 Katowice www.btsignaal.com VAT ID: PL 7010149517 | Company Registration Number: 141572046 | NCR: 0000314199 Dąbrówki 16, 40-081 Katowice |  Registered at VIII Commercial Department of Katowice District Court West | Initial capital 50 000 zł
            Hide
            Permalink
            danieles Daniele Santoro added a comment -

            Full reply from user:

            Dear Daniele,

            Thank You for your quick response.

            The region is: Trento .

            I read the tutorial that You sent me but when I tried to create Route with interface and allocate this Interface to network there is an error that I must have admin privileges. I am an owner to this project.

            Best Regards,
            Grzegorz Tomas
            Quality Assurance Engineer, Poland

            Show
            danieles Daniele Santoro added a comment - Full reply from user: Dear Daniele, Thank You for your quick response. The region is: Trento . I read the tutorial that You sent me but when I tried to create Route with interface and allocate this Interface to network there is an error that I must have admin privileges. I am an owner to this project. Best Regards, Grzegorz Tomas Quality Assurance Engineer, Poland
            danieles Daniele Santoro made changes -
            Attachment signature.asc [ 17631 ]
            Hide
            Permalink
            danieles Daniele Santoro added a comment -

            Dear,

            I’ve forwarded your request to Trento node support team. Please keep the ML (fiware-lab-help@lists.fi-ware.org) in cc when you reply.

            Best,
            Daniele

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            danieles Daniele Santoro added a comment - Dear, I’ve forwarded your request to Trento node support team. Please keep the ML (fiware-lab-help@lists.fi-ware.org) in cc when you reply. Best, Daniele _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
            danieles Daniele Santoro made changes -
            Assignee Trento Node Team [ trentonodeteam ]
            danieles Daniele Santoro made changes -
            Attachment signature.asc [ 17630 ]
            Hide
            Permalink
            danieles Daniele Santoro added a comment -

            Dear,

            Depending on the region you are using you might meed to configure the network following this tutorial:
            http://stackoverflow.com/questions/27543127/deploy-vm-in-fiware-lab-nodes-with-neutron

            In any case please let us know the region you are using so I will forward your issue to the relative support.

            Best,
            Daniele

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            danieles Daniele Santoro added a comment - Dear, Depending on the region you are using you might meed to configure the network following this tutorial: http://stackoverflow.com/questions/27543127/deploy-vm-in-fiware-lab-nodes-with-neutron In any case please let us know the region you are using so I will forward your issue to the relative support. Best, Daniele _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
            danieles Daniele Santoro made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                TrentoNodeTeam Trento Node Team
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: