[HELP-3827] FIWARE.Request.Lab.Lannion.Problem with Account. - JIRA

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FW External User added a comment - 17/Aug/15 12:30 PM

Dear Sir/Madam,

we are collaborating with Angelos in this project. Please find below some
clarifications:

The community account has been requested and received using the account
with the username "abantouna". The respective organization created is
"MigraineNet Cloud" and the following members have been added: dkelaidonis,
AStaboulis, dk-wings-2015, KTsagkaris, PVlaheas, vstavroulaki. The
resources have been provided by "Lannion2" node.

Although these members see the "MigraineNet Cloud" in their organizations,
and can get in, they cannot assign public IPs. The only member that can do
this, is myself (abantouna). Shouldn't they all have access to do so since
they are members of the "MigraineNet Cloud" which has been created through
a community account?

Please advise.

Thank you in advance,

Best Regards,
Aimilia Bantouna

On Sun, Aug 16, 2015 at 11:20 PM, Angelos Staboulis <

–
Aimilia Bantouna
Solution Engineer
WINGS ICT Solutions

Tel. +306950106160

_______________________________________________
Fiware-lab-help mailing list
Fiware-lab-help@lists.fi-ware.org
https://lists.fi-ware.org/listinfo/fiware-lab-help

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FW External User added a comment - 17/Aug/15 12:30 PM Dear Sir/Madam, we are collaborating with Angelos in this project. Please find below some clarifications: The community account has been requested and received using the account with the username "abantouna". The respective organization created is "MigraineNet Cloud" and the following members have been added: dkelaidonis, AStaboulis, dk-wings-2015, KTsagkaris, PVlaheas, vstavroulaki. The resources have been provided by "Lannion2" node. Although these members see the "MigraineNet Cloud" in their organizations, and can get in, they cannot assign public IPs. The only member that can do this, is myself (abantouna). Shouldn't they all have access to do so since they are members of the "MigraineNet Cloud" which has been created through a community account? Please advise. Thank you in advance, Best Regards, Aimilia Bantouna On Sun, Aug 16, 2015 at 11:20 PM, Angelos Staboulis < – Aimilia Bantouna Solution Engineer WINGS ICT Solutions Tel. +306950106160 _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help

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FW External User added a comment - 25/Aug/15 11:05 AM

Hi Aimilia,

Yes, Once the floating IP is released, it should usable by any tenant member. I just checked and all of them except one (Angelos Staboulis angeloskomotini@gmail.com) are community users, so they should be able to do so.

Can you confirm you are using the cloud portal when trying to assign floating IP ? this should also work through CLI, it is also the cloud portal is not working like it should.

Can you try anew with the other accounts, and If the problem still persists, please let me know and I will create a ticket to the IdentityManager (Idm) team.

Best Regards,

Erwan

De : Aimilia Bantouna abantoun@wings-ict-solutions.eu
Envoyé : lundi 24 août 2015 17:53
À : Erwan LE BONNIEC
Cc : FW External User (JIRA); support-lannion@imaginlab.fr; Angelos Staboulis; dkelaid; Vera Stavroulaki; panvlah@wings-ict-solutions.eu
Objet : Re: [FI-WARE-JIRA] (~~HELP-3827~~) [Fiware-lab-help] Problem with Account

Dear Erwan,

Thank you for forwarding and your guidance (I had just found the initial when I received this email - it seems that I have misplaced some emails).

Indeed, we have asked for only one public IP but the issue had started before any of the members assigning any IP. In fact, we decided to assign the IP through my account "abantouna" (the account that requested for community upgrade) because this was the only account that could do this.

So if I understand correctly, if I release the public IP using my account (abantouna), then anyone from the "MigraineNet Cloud" organization should be able to assign it. Am I right? Moreover, no matter which account (username/password) I choose to use, I should be able to see what has been build/developed using the account "abantouna", correct?

I will ask the rest of the team if we need further public IPs and then move forward according to your advice (through a FLUA ticket).

Finally, regarding the ssh key login problem, I think it had been resolved but I am not sure. I will ask the rest of the team and get back to you as well.

Best Regards,

Aimilia

On Mon, Aug 24, 2015 at 6:32 PM, Erwan LE BONNIEC <elebonniec@images-et-reseaux.com> wrote:

Hi Amilia,

It seems you did not receive the answer we did after to Daniele forwarded the request. So I will paste our message anew :

Indeed this is not the expected behavior. All users belonging to the organization should be able to associate a floating IP. But floating IP allocation is limited through the quota. So if one is still being associated with an instance and your quota limited to 1 floating IP, it is normal that you can't allocate a new one.
If you need more than 1 Floating IP, you have to send us the request through a FLUA ticket.

About the ssh key login problem, Which image did you try to launch your instance ? Did you try several images ? The best advice I can give to test ssh key provisioning is to use image UbuntuCloud-14.04 / ID : 1e2ad593-b201-4a44-8651-513596cbe85a

Best Regards,
Erwan

----~~Message d'origine~~----
De : FW External User (JIRA) jira-help-desk@fi-ware.org
Envoyé : lundi 24 août 2015 17:02
À : support-lannion@imaginlab.fr
Objet : [FI-WARE-JIRA] (~~HELP-3827~~) [Fiware-lab-help] Problem with Account

[ https://jira.fiware.org/browse/HELP-3827?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

FW External User updated ~~HELP-3827~~:
-----------------------------------

Dear Daniele,

thank you for your actions. We will then wait the Lannion help desk team to
contact us.

Best Regards,
Aimilia

On Tue, Aug 18, 2015 at 11:31 AM, Daniele Santoro <

–
Aimilia Bantouna
Solution Engineer
WINGS ICT Solutions

Tel. +306950106160 <tel:%2B306950106160>

Show

FW External User added a comment - 25/Aug/15 11:05 AM Hi Aimilia, Yes, Once the floating IP is released, it should usable by any tenant member. I just checked and all of them except one (Angelos Staboulis angeloskomotini@gmail.com) are community users, so they should be able to do so. Can you confirm you are using the cloud portal when trying to assign floating IP ? this should also work through CLI, it is also the cloud portal is not working like it should. Can you try anew with the other accounts, and If the problem still persists, please let me know and I will create a ticket to the IdentityManager (Idm) team. Best Regards, Erwan De : Aimilia Bantouna abantoun@wings-ict-solutions.eu Envoyé : lundi 24 août 2015 17:53 À : Erwan LE BONNIEC Cc : FW External User (JIRA); support-lannion@imaginlab.fr; Angelos Staboulis; dkelaid; Vera Stavroulaki; panvlah@wings-ict-solutions.eu Objet : Re: [FI-WARE-JIRA] ( HELP-3827 ) [Fiware-lab-help] Problem with Account Dear Erwan, Thank you for forwarding and your guidance (I had just found the initial when I received this email - it seems that I have misplaced some emails). Indeed, we have asked for only one public IP but the issue had started before any of the members assigning any IP. In fact, we decided to assign the IP through my account "abantouna" (the account that requested for community upgrade) because this was the only account that could do this. So if I understand correctly, if I release the public IP using my account (abantouna), then anyone from the "MigraineNet Cloud" organization should be able to assign it. Am I right? Moreover, no matter which account (username/password) I choose to use, I should be able to see what has been build/developed using the account "abantouna", correct? I will ask the rest of the team if we need further public IPs and then move forward according to your advice (through a FLUA ticket). Finally, regarding the ssh key login problem, I think it had been resolved but I am not sure. I will ask the rest of the team and get back to you as well. Best Regards, Aimilia On Mon, Aug 24, 2015 at 6:32 PM, Erwan LE BONNIEC <elebonniec@images-et-reseaux.com> wrote: Hi Amilia, It seems you did not receive the answer we did after to Daniele forwarded the request. So I will paste our message anew : Indeed this is not the expected behavior. All users belonging to the organization should be able to associate a floating IP. But floating IP allocation is limited through the quota. So if one is still being associated with an instance and your quota limited to 1 floating IP, it is normal that you can't allocate a new one. If you need more than 1 Floating IP, you have to send us the request through a FLUA ticket. About the ssh key login problem, Which image did you try to launch your instance ? Did you try several images ? The best advice I can give to test ssh key provisioning is to use image UbuntuCloud-14.04 / ID : 1e2ad593-b201-4a44-8651-513596cbe85a Best Regards, Erwan ---- Message d'origine ---- De : FW External User (JIRA) jira-help-desk@fi-ware.org Envoyé : lundi 24 août 2015 17:02 À : support-lannion@imaginlab.fr Objet : [FI-WARE-JIRA] ( HELP-3827 ) [Fiware-lab-help] Problem with Account [ https://jira.fiware.org/browse/HELP-3827?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ] FW External User updated HELP-3827 : ----------------------------------- Dear Daniele, thank you for your actions. We will then wait the Lannion help desk team to contact us. Best Regards, Aimilia On Tue, Aug 18, 2015 at 11:31 AM, Daniele Santoro < – Aimilia Bantouna Solution Engineer WINGS ICT Solutions Tel. +306950106160 <tel:%2B306950106160>

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FW External User added a comment - 29/Aug/15 1:20 PM

Dear Erwan,

we run some test yesterday and here (inline your email) you can find the
answers.

Please advise.

Best Regards,
Aimilia

On Tue, Aug 25, 2015 at 12:04 PM, Erwan LE BONNIEC <

the following people should be the members of MigraineNet Cloud
Organization (our community account) and thus be community users:

dkelaidonis - dkelaid@unipi.gr
abantouna - abantoun@wings-ict-solutions.eu
AStaboulis - astaboulis@wings-ict-solutions.eu
dk-wings-2015 - dkelaid@wings-ict-solutions.eu
KTsagkaris - ktsagk@wings-ict-solutions.eu
PVlaheas - panvlah@wings-ict-solutions.eu
vstavroulaki - veras@wings-ict-solutions.eu

Angelos Staboulis - angeloskomotini@gmail.com indeed has not been included
in the community account.

The issue is that not all of the above can see the instances of the
organization. In particular, dkelaid@unipi.gr,
dkelaid@wings-ict-solutions.eu and veras@wings-ict-solutions.eu cannot see
the instances.

Yes, we are using the cloud portal when trying to assign floating IP.
I tried using abantoun@wings-ict-solutions.eu and
astaboulis@wings-ict-solutions.eu and seems to work ok.
However, 5 more public IPs (or at least 3) would be handy.

The issue is that not all of the above can see the instances of the
organization. In particular, dkelaid@unipi.gr,
dkelaid@wings-ict-solutions.eu and veras@wings-ict-solutions.eu cannot see
the instances. I have not yet checked the account
panvlah@wings-ict-solutions.eu. Please advise.

–
Aimilia Bantouna
Solution Engineer
WINGS ICT Solutions

Tel. +306950106160

Show

FW External User added a comment - 29/Aug/15 1:20 PM Dear Erwan, we run some test yesterday and here (inline your email) you can find the answers. Please advise. Best Regards, Aimilia On Tue, Aug 25, 2015 at 12:04 PM, Erwan LE BONNIEC < the following people should be the members of MigraineNet Cloud Organization (our community account) and thus be community users: dkelaidonis - dkelaid@unipi.gr abantouna - abantoun@wings-ict-solutions.eu AStaboulis - astaboulis@wings-ict-solutions.eu dk-wings-2015 - dkelaid@wings-ict-solutions.eu KTsagkaris - ktsagk@wings-ict-solutions.eu PVlaheas - panvlah@wings-ict-solutions.eu vstavroulaki - veras@wings-ict-solutions.eu Angelos Staboulis - angeloskomotini@gmail.com indeed has not been included in the community account. The issue is that not all of the above can see the instances of the organization. In particular, dkelaid@unipi.gr, dkelaid@wings-ict-solutions.eu and veras@wings-ict-solutions.eu cannot see the instances. Yes, we are using the cloud portal when trying to assign floating IP. I tried using abantoun@wings-ict-solutions.eu and astaboulis@wings-ict-solutions.eu and seems to work ok. However, 5 more public IPs (or at least 3) would be handy. The issue is that not all of the above can see the instances of the organization. In particular, dkelaid@unipi.gr, dkelaid@wings-ict-solutions.eu and veras@wings-ict-solutions.eu cannot see the instances. I have not yet checked the account panvlah@wings-ict-solutions.eu. Please advise. – Aimilia Bantouna Solution Engineer WINGS ICT Solutions Tel. +306950106160

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FW External User added a comment - 31/Aug/15 9:53 AM

Hi Aimilia,

Please can you confirm you users have been add to the “MigraineNet” tenant (ID 9eb8b1d355084708899979a1c75139e0) ? I am asking this because I realized the is not the same tenant as the one mentioned in this ticket original post (i.e 9395270285fb4e9fa233b8421c1ccc52). I want to avoid any confusion. If your users belongs to the MigraineNet tenant, indeed there is a problem and I will create a clone of this ticket and assign to the right team (i.e the idm team), but as it is the first time we see this problem I need confirmation before doing this.

About your floating IPs need, can you please create a FLUA ticket (or upgrade the initial one), and describe your needs about those IPs. I am asking this because floating IPs are limited from our side and we need to have some clarifications about their use.

Best Regards,

Erwan

De : Aimilia Bantouna abantoun@wings-ict-solutions.eu
Envoyé : samedi 29 août 2015 13:19
À : Erwan LE BONNIEC
Cc : FW External User (JIRA); support-lannion@imaginlab.fr; Angelos Staboulis; Vera Stavroulaki; panvlah@wings-ict-solutions.eu; dkelaid
Objet : Re: [FI-WARE-JIRA] (~~HELP-3827~~) [Fiware-lab-help] Problem with Account

Dear Erwan,

we run some test yesterday and here (inline your email) you can find the answers.

Please advise.

Best Regards,

Aimilia

On Tue, Aug 25, 2015 at 12:04 PM, Erwan LE BONNIEC <elebonniec@images-et-reseaux.com> wrote:

Hi Aimilia,

Yes, Once the floating IP is released, it should usable by any tenant member. I just checked and all of them except one (Angelos Staboulis angeloskomotini@gmail.com) are community users, so they should be able to do so.

the following people should be the members of MigraineNet Cloud Organization (our community account) and thus be community users:

dkelaidonis - dkelaid@unipi.gr

abantouna - abantoun@wings-ict-solutions.eu

AStaboulis - astaboulis@wings-ict-solutions.eu

dk-wings-2015 - dkelaid@wings-ict-solutions.eu

KTsagkaris - ktsagk@wings-ict-solutions.eu

PVlaheas - panvlah@wings-ict-solutions.eu

vstavroulaki - veras@wings-ict-solutions.eu

Angelos Staboulis - angeloskomotini@gmail.com indeed has not been included in the community account.

The issue is that not all of the above can see the instances of the organization. In particular, dkelaid@unipi.gr, dkelaid@wings-ict-solutions.eu and veras@wings-ict-solutions.eu cannot see the instances.

Can you confirm you are using the cloud portal when trying to assign floating IP ? this should also work through CLI, it is also the cloud portal is not working like it should.

Yes, we are using the cloud portal when trying to assign floating IP.

I tried using abantoun@wings-ict-solutions.eu and astaboulis@wings-ict-solutions.eu and seems to work ok.

However, 5 more public IPs (or at least 3) would be handy.

Can you try anew with the other accounts, and If the problem still persists, please let me know and I will create a ticket to the IdentityManager (Idm) team.

The issue is that not all of the above can see the instances of the organization. In particular, dkelaid@unipi.gr, dkelaid@wings-ict-solutions.eu and veras@wings-ict-solutions.eu cannot see the instances. I have not yet checked the account panvlah@wings-ict-solutions.eu. Please advise.

Best Regards,

Erwan

De : Aimilia Bantouna abantoun@wings-ict-solutions.eu
Envoyé : lundi 24 août 2015 17:53
À : Erwan LE BONNIEC
Cc : FW External User (JIRA); support-lannion@imaginlab.fr; Angelos Staboulis; dkelaid; Vera Stavroulaki; panvlah@wings-ict-solutions.eu
Objet : Re: [FI-WARE-JIRA] (~~HELP-3827~~) [Fiware-lab-help] Problem with Account

Dear Erwan,

Thank you for forwarding and your guidance (I had just found the initial when I received this email - it seems that I have misplaced some emails).

Indeed, we have asked for only one public IP but the issue had started before any of the members assigning any IP. In fact, we decided to assign the IP through my account "abantouna" (the account that requested for community upgrade) because this was the only account that could do this.

So if I understand correctly, if I release the public IP using my account (abantouna), then anyone from the "MigraineNet Cloud" organization should be able to assign it. Am I right? Moreover, no matter which account (username/password) I choose to use, I should be able to see what has been build/developed using the account "abantouna", correct?

I will ask the rest of the team if we need further public IPs and then move forward according to your advice (through a FLUA ticket).

Finally, regarding the ssh key login problem, I think it had been resolved but I am not sure. I will ask the rest of the team and get back to you as well.

Best Regards,

Aimilia

On Mon, Aug 24, 2015 at 6:32 PM, Erwan LE BONNIEC <elebonniec@images-et-reseaux.com> wrote:

Hi Amilia,

It seems you did not receive the answer we did after to Daniele forwarded the request. So I will paste our message anew :

Indeed this is not the expected behavior. All users belonging to the organization should be able to associate a floating IP. But floating IP allocation is limited through the quota. So if one is still being associated with an instance and your quota limited to 1 floating IP, it is normal that you can't allocate a new one.
If you need more than 1 Floating IP, you have to send us the request through a FLUA ticket.

About the ssh key login problem, Which image did you try to launch your instance ? Did you try several images ? The best advice I can give to test ssh key provisioning is to use image UbuntuCloud-14.04 / ID : 1e2ad593-b201-4a44-8651-513596cbe85a

Best Regards,
Erwan

----~~Message d'origine~~----
De : FW External User (JIRA) jira-help-desk@fi-ware.org
Envoyé : lundi 24 août 2015 17:02
À : support-lannion@imaginlab.fr
Objet : [FI-WARE-JIRA] (~~HELP-3827~~) [Fiware-lab-help] Problem with Account

[ https://jira.fiware.org/browse/HELP-3827?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

FW External User updated ~~HELP-3827~~:
-----------------------------------

Dear Daniele,

thank you for your actions. We will then wait the Lannion help desk team to
contact us.

Best Regards,
Aimilia

On Tue, Aug 18, 2015 at 11:31 AM, Daniele Santoro <

–
Aimilia Bantouna
Solution Engineer
WINGS ICT Solutions

Tel. +306950106160 <tel:%2B306950106160>

Show

FW External User added a comment - 31/Aug/15 9:53 AM Hi Aimilia, Please can you confirm you users have been add to the “MigraineNet” tenant (ID 9eb8b1d355084708899979a1c75139e0) ? I am asking this because I realized the is not the same tenant as the one mentioned in this ticket original post (i.e 9395270285fb4e9fa233b8421c1ccc52). I want to avoid any confusion. If your users belongs to the MigraineNet tenant, indeed there is a problem and I will create a clone of this ticket and assign to the right team (i.e the idm team), but as it is the first time we see this problem I need confirmation before doing this. About your floating IPs need, can you please create a FLUA ticket (or upgrade the initial one), and describe your needs about those IPs. I am asking this because floating IPs are limited from our side and we need to have some clarifications about their use. Best Regards, Erwan De : Aimilia Bantouna abantoun@wings-ict-solutions.eu Envoyé : samedi 29 août 2015 13:19 À : Erwan LE BONNIEC Cc : FW External User (JIRA); support-lannion@imaginlab.fr; Angelos Staboulis; Vera Stavroulaki; panvlah@wings-ict-solutions.eu; dkelaid Objet : Re: [FI-WARE-JIRA] ( HELP-3827 ) [Fiware-lab-help] Problem with Account Dear Erwan, we run some test yesterday and here (inline your email) you can find the answers. Please advise. Best Regards, Aimilia On Tue, Aug 25, 2015 at 12:04 PM, Erwan LE BONNIEC <elebonniec@images-et-reseaux.com> wrote: Hi Aimilia, Yes, Once the floating IP is released, it should usable by any tenant member. I just checked and all of them except one (Angelos Staboulis angeloskomotini@gmail.com) are community users, so they should be able to do so. the following people should be the members of MigraineNet Cloud Organization (our community account) and thus be community users: dkelaidonis - dkelaid@unipi.gr abantouna - abantoun@wings-ict-solutions.eu AStaboulis - astaboulis@wings-ict-solutions.eu dk-wings-2015 - dkelaid@wings-ict-solutions.eu KTsagkaris - ktsagk@wings-ict-solutions.eu PVlaheas - panvlah@wings-ict-solutions.eu vstavroulaki - veras@wings-ict-solutions.eu Angelos Staboulis - angeloskomotini@gmail.com indeed has not been included in the community account. The issue is that not all of the above can see the instances of the organization. In particular, dkelaid@unipi.gr, dkelaid@wings-ict-solutions.eu and veras@wings-ict-solutions.eu cannot see the instances. Can you confirm you are using the cloud portal when trying to assign floating IP ? this should also work through CLI, it is also the cloud portal is not working like it should. Yes, we are using the cloud portal when trying to assign floating IP. I tried using abantoun@wings-ict-solutions.eu and astaboulis@wings-ict-solutions.eu and seems to work ok. However, 5 more public IPs (or at least 3) would be handy. Can you try anew with the other accounts, and If the problem still persists, please let me know and I will create a ticket to the IdentityManager (Idm) team. The issue is that not all of the above can see the instances of the organization. In particular, dkelaid@unipi.gr, dkelaid@wings-ict-solutions.eu and veras@wings-ict-solutions.eu cannot see the instances. I have not yet checked the account panvlah@wings-ict-solutions.eu. Please advise. Best Regards, Erwan De : Aimilia Bantouna abantoun@wings-ict-solutions.eu Envoyé : lundi 24 août 2015 17:53 À : Erwan LE BONNIEC Cc : FW External User (JIRA); support-lannion@imaginlab.fr; Angelos Staboulis; dkelaid; Vera Stavroulaki; panvlah@wings-ict-solutions.eu Objet : Re: [FI-WARE-JIRA] ( HELP-3827 ) [Fiware-lab-help] Problem with Account Dear Erwan, Thank you for forwarding and your guidance (I had just found the initial when I received this email - it seems that I have misplaced some emails). Indeed, we have asked for only one public IP but the issue had started before any of the members assigning any IP. In fact, we decided to assign the IP through my account "abantouna" (the account that requested for community upgrade) because this was the only account that could do this. So if I understand correctly, if I release the public IP using my account (abantouna), then anyone from the "MigraineNet Cloud" organization should be able to assign it. Am I right? Moreover, no matter which account (username/password) I choose to use, I should be able to see what has been build/developed using the account "abantouna", correct? I will ask the rest of the team if we need further public IPs and then move forward according to your advice (through a FLUA ticket). Finally, regarding the ssh key login problem, I think it had been resolved but I am not sure. I will ask the rest of the team and get back to you as well. Best Regards, Aimilia On Mon, Aug 24, 2015 at 6:32 PM, Erwan LE BONNIEC <elebonniec@images-et-reseaux.com> wrote: Hi Amilia, It seems you did not receive the answer we did after to Daniele forwarded the request. So I will paste our message anew : Indeed this is not the expected behavior. All users belonging to the organization should be able to associate a floating IP. But floating IP allocation is limited through the quota. So if one is still being associated with an instance and your quota limited to 1 floating IP, it is normal that you can't allocate a new one. If you need more than 1 Floating IP, you have to send us the request through a FLUA ticket. About the ssh key login problem, Which image did you try to launch your instance ? Did you try several images ? The best advice I can give to test ssh key provisioning is to use image UbuntuCloud-14.04 / ID : 1e2ad593-b201-4a44-8651-513596cbe85a Best Regards, Erwan ---- Message d'origine ---- De : FW External User (JIRA) jira-help-desk@fi-ware.org Envoyé : lundi 24 août 2015 17:02 À : support-lannion@imaginlab.fr Objet : [FI-WARE-JIRA] ( HELP-3827 ) [Fiware-lab-help] Problem with Account [ https://jira.fiware.org/browse/HELP-3827?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ] FW External User updated HELP-3827 : ----------------------------------- Dear Daniele, thank you for your actions. We will then wait the Lannion help desk team to contact us. Best Regards, Aimilia On Tue, Aug 18, 2015 at 11:31 AM, Daniele Santoro < – Aimilia Bantouna Solution Engineer WINGS ICT Solutions Tel. +306950106160 <tel:%2B306950106160>

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FW External User added a comment - 31/Aug/15 2:32 PM

Hi Erwan,

the "MigraineNet" tenant ID is indeed 9eb8b1d355084708899979a1c75139e0.

Regarding the floating IPs, I will fill in a FLUA in the next minutes.

Thank you for your help,

Best regards,
Aimilia

On Mon, Aug 31, 2015 at 10:52 AM, Erwan LE BONNIEC <

–
Aimilia Bantouna
Solution Engineer
WINGS ICT Solutions

Tel. +306950106160

Show

FW External User added a comment - 31/Aug/15 2:32 PM Hi Erwan, the "MigraineNet" tenant ID is indeed 9eb8b1d355084708899979a1c75139e0. Regarding the floating IPs, I will fill in a FLUA in the next minutes. Thank you for your help, Best regards, Aimilia On Mon, Aug 31, 2015 at 10:52 AM, Erwan LE BONNIEC < – Aimilia Bantouna Solution Engineer WINGS ICT Solutions Tel. +306950106160

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FW External User added a comment - 15/Sep/15 4:55 PM

Dear Amilia,

Can you confirm that this ticket can be closed?

Without response from your side we will close this ticket next week.

BR

Riwal Kerherve
Ingénieur exploitant
––––––––––––––––––––––––––––––
Tel.: +33 (0)2 57 19 94 56
Mobile: +33 (0)6 83 64 25 94
––––––––––––––––––––––––––––––
www.images-et-reseaux.com

----~~Message d'origine~~----
De : FW External User (JIRA) jira-help-desk@fi-ware.org
Envoyé : lundi 31 août 2015 14:33
À : support-lannion@imaginlab.fr
Objet : [FI-WARE-JIRA] (~~HELP-3827~~) [Fiware-lab-help] Problem with Account

[ https://jira.fiware.org/browse/HELP-3827?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

FW External User updated ~~HELP-3827~~:
-----------------------------------

Hi Erwan,

the "MigraineNet" tenant ID is indeed 9eb8b1d355084708899979a1c75139e0.

Regarding the floating IPs, I will fill in a FLUA in the next minutes.

Thank you for your help,

Best regards,
Aimilia

On Mon, Aug 31, 2015 at 10:52 AM, Erwan LE BONNIEC <

–
Aimilia Bantouna
Solution Engineer
WINGS ICT Solutions

Tel. +306950106160

–
This message was sent by Atlassian JIRA
(v6.4.1#64016)

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FW External User added a comment - 15/Sep/15 4:55 PM Dear Amilia, Can you confirm that this ticket can be closed? Without response from your side we will close this ticket next week. BR Riwal Kerherve Ingénieur exploitant –––––––––––––––––––––––––––––– Tel.: +33 (0)2 57 19 94 56 Mobile: +33 (0)6 83 64 25 94 –––––––––––––––––––––––––––––– www.images-et-reseaux.com ---- Message d'origine ---- De : FW External User (JIRA) jira-help-desk@fi-ware.org Envoyé : lundi 31 août 2015 14:33 À : support-lannion@imaginlab.fr Objet : [FI-WARE-JIRA] ( HELP-3827 ) [Fiware-lab-help] Problem with Account [ https://jira.fiware.org/browse/HELP-3827?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ] FW External User updated HELP-3827 : ----------------------------------- Hi Erwan, the "MigraineNet" tenant ID is indeed 9eb8b1d355084708899979a1c75139e0. Regarding the floating IPs, I will fill in a FLUA in the next minutes. Thank you for your help, Best regards, Aimilia On Mon, Aug 31, 2015 at 10:52 AM, Erwan LE BONNIEC < – Aimilia Bantouna Solution Engineer WINGS ICT Solutions Tel. +306950106160 – This message was sent by Atlassian JIRA (v6.4.1#64016)

FIWARE.Request.Lab.Lannion.Problem with Account.

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