Uploaded image for project: 'Help-Desk'
  1. Help-Desk
  2. HELP-3720

FIWARE.Request.Tech.WebUI.GISDataProvider.Incidence_is_relative_to_the_response_of_"GIS_Data_Provider"

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-TECH-HELP
    • Labels:
      None

      Description

      Hi Fiware Lab Team,

      This incidence is relative to the response of "GIS Data Provider - Geoserver
      / 3D".

      Our problem is that the service is saturated when asked random images within
      our app, also also is saturated in access to its REST API. The same error is
      obtained when accessing the web platform. As a result we get a time-out and
      therefore do not get a response.

      We think that the cause may be related to the performance of the machine in
      which they are hosted virtual machines.

      Thanks for your help

      ICONO PNGJosé Manuel Yun

      Please consider your environmental responsibility before printing this
      e-mail

      Advertencia / Confidentiality Notice
      AVISO LEGAL: Este correo electrónico contiene información privada y
      estrictamente confidencial y esta protegido po el artículo 18.3 de la
      Constitución Española, que garantiza e secreto de las comunicaciones. Si
      usted no es el destinatario, no está autorizado a leerlo, retenerlo o
      difundirlo. Si ha recibido este mensaje por error, le rogamos lo notifique a
      su emisor y borre los documentos adjuntos.
      This message is intended exclusively for the individual or entity to which
      it is addressed,which are confidential and/or legaily privileged. If you are
      not the named addressee, you are not authorized to read, print, retain, copy
      or disseminate this message or any part of it. If you have received this
      message in error, please notify the sender immediately by e-mail and delete
      all copies of the message.

      Protección de datos
      De conformidad con lo dispuesto en la Ley Orgánica 15/1999 de Protección de
      Datos de Carácter Personal, Agroestudio Technology sl., con domicilio a
      efecto de notificaciones en C/Severo Ochoa 11,2º-1 Ciudad Real CP:13005, le
      informa que los datos personales que nos ha proporcionado, así como aquellos
      que nos proporcione en un futuro, serán incorporados a un fichero manual de
      datos de carácter personal responsabilidad de dicha entidad, con la
      finalidad de gestionar las comunicaciones que se puedan realizar con usted.
      Para ejercitar los derechos de acceso, rectificación, oposición y
      cancelación reconocidos por la legislación vigente, el interesado deberá
      realizar una comunicación a la dirección consignada anteriormente, o a la
      dirección de correo electrónico <lopd@agro-estudio.com>
      lopdtechnology@agroestudio.es indicando como referencia o asunto "Protección
      de datos".

      [Created via e-mail received from: Jose Manuel Yun Agroestudio <josemanuelyun@agroestudio.es>]

      1. philipp_slusallek.vcf
        0.4 kB
        Philipp Slusallek
      1. image001.png
        5 kB
      2. image002.png
        3 kB

        Activity

        Hide
        alfopietro Pietropaolo Alfonso added a comment -

        Hi Philipp,
        could you assign this ticket at the correct GE owner?
        I can't find the owner name in the catalog.

        Thank you,
        Alfonso

        Show
        alfopietro Pietropaolo Alfonso added a comment - Hi Philipp, could you assign this ticket at the correct GE owner? I can't find the owner name in the catalog. Thank you, Alfonso
        Hide
        slusallek0 Philipp Slusallek added a comment -

        Done, its Juha from Cyberlighting.

        Juha, I suggest to also add a specific person to the catalog entry of
        all GEs so people know whom to assign the tickets to in Jira as in this
        case.

        We seem not to have aliases for GEs in Jira – but this would seem like
        a good idea to me. Manuel?

        Philipp

        -------------------------------------------------------------------------
        Deutsches Forschungszentrum für Künstliche Intelligenz (DFKI) GmbH
        Trippstadter Strasse 122, D-67663 Kaiserslautern

        Geschäftsführung:
        Prof. Dr. Dr. h.c. mult. Wolfgang Wahlster (Vorsitzender)
        Dr. Walter Olthoff
        Vorsitzender des Aufsichtsrats:
        Prof. Dr. h.c. Hans A. Aukes

        Sitz der Gesellschaft: Kaiserslautern (HRB 2313)
        USt-Id.Nr.: DE 148646973, Steuernummer: 19/673/0060/3
        ---------------------------------------------------------------------------

        Show
        slusallek0 Philipp Slusallek added a comment - Done, its Juha from Cyberlighting. Juha, I suggest to also add a specific person to the catalog entry of all GEs so people know whom to assign the tickets to in Jira as in this case. We seem not to have aliases for GEs in Jira – but this would seem like a good idea to me. Manuel? Philipp – ------------------------------------------------------------------------- Deutsches Forschungszentrum für Künstliche Intelligenz (DFKI) GmbH Trippstadter Strasse 122, D-67663 Kaiserslautern Geschäftsführung: Prof. Dr. Dr. h.c. mult. Wolfgang Wahlster (Vorsitzender) Dr. Walter Olthoff Vorsitzender des Aufsichtsrats: Prof. Dr. h.c. Hans A. Aukes Sitz der Gesellschaft: Kaiserslautern (HRB 2313) USt-Id.Nr.: DE 148646973, Steuernummer: 19/673/0060/3 ---------------------------------------------------------------------------
        Hide
        jhyvarinen Cyber Lightning added a comment -

        Hi,

        This issue is related to your server capacity. For speedup use load balancing setups and/or use more powerful server.

        Behind this link you can also find some ideas for you setup optimization: http://docs.geoserver.org/latest/en/user/production/

        Timeout value can be configured from Coverage Access settings page.

        Show
        jhyvarinen Cyber Lightning added a comment - Hi, This issue is related to your server capacity. For speedup use load balancing setups and/or use more powerful server. Behind this link you can also find some ideas for you setup optimization: http://docs.geoserver.org/latest/en/user/production/ Timeout value can be configured from Coverage Access settings page.

          People

          • Assignee:
            jhyvarinen Cyber Lightning
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: