Details
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Type:
extRequest
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Status: Closed
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Priority:
Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-TECH-HELP
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Labels:None
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Sender Email:
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HD-Chapter:Cloud
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HD-Enabler:Object Storage
Description
Dear FIWARE team,
We have few issues with the ObjectStorage GE.
The first issue from one SME I reported it to the contact email on the
website:
http://catalogue.fiware.org/enablers/object-storage-ge-fiware-implementation
(see attachment), but have not received any feedback. The issue was
originally posted here:
http://stackoverflow.com/questions/29533548/fiware-how-to-browse-organizatio
n-containers-in-fiware-lab
Today I have received another issue (see below [1]).
Could you please help us to solve these issues or point us to the person who
can help.
Thanks,
Raul
[1]
We are sending you this email because we are having trouble installing one
of the FIWARE GEs (object storage). We have attempted to post a question on
open stack, but haven't so far received a solution to our problem. We have
so far attempted to install a test environment (with no luck as well) using
this tutorial:
<http://docs.openstack.org/developer/swift/development_saio.html>
http://docs.openstack.org/developer/swift/development_saio.html
We are currently trying to install the real thing:
<http://docs.openstack.org/juno/install-guide/install/apt/content/keystone-u
sers.html>
http://docs.openstack.org/juno/install-guide/install/apt/content/keystone-us
ers.html and haven't even manage to get passed the keystone installation. We
are stuck on the "To create tenants, users, and roles" step of that page
because the error in the ubuntu 14.04 console is unable to connect.
The mysql and token authorizations are in order, we double checked that, and
even did an apt-get update but had no luck.
The question is, could you please provide us with technical support to
install and run a test to confirm the success of the installed object
storage?
[Created via e-mail received from: Raul Palma <rpalma@man.poznan.pl>]
Activity
Hi Alvaro,
I am adding in cc Emilio, who is the one having the issue posted in
openstack:
http://stackoverflow.com/questions/29533548/fiware-how-to-browse-organizatio
n-containers-in-fiware-lab
He will give us more details about this issue.
Thanks,
Raul
From: Álvaro Alonso <aalonsog@dit.upm.es>
Date: Thursday 30 July 2015 09:06
To: Raul Palma <rpalma@man.poznan.pl>
Cc: Quique2 DIT <garcianavalon@gmail.com>, <jira-help-desk@fi-ware.org>,
<ext_user@fi-ware.org>
Subject: Re: FIWare ObjectStorage GE Issue
Hi Raul,
I don¹t understand why you talk about ³Organisation tenant² on one side and
about ³my own user tenant² on the other side. What do you mean with those
different tenants? Are you using the same tenant in both sites (cloud portal
and API)?Take into account that only some tenants are visible in the cloud
portal (the default cloud tenant associated to a user)
BR
–
Álvaro
Hi Alvaro,
Regarding the second issue, described in the previous email [1], I am adding
Milos in cc.
The link to the openstack issue is
https://ask.openstack.org/en/question/79150/unable-to-create-tentant-in-keys
tone/
Milos said that the suggestions were to do a apt-get and apt-upgrade but
that didn¹t fix it. There may be a step missing in the installation guide.
Thanks,
Raul
I'm not in charge of Object Storage GE. Perhaps Kenneth can assign the ticket to the right person.
Regarding the issue with Keystone installation, sorry but I'm not sure what can be happening. I've installed Keystone several times following the Openstack documentation and everything worked well. If the error is "Unable to connect" that means he has not correctly running Keystone instance or he has not correctly specified the Keystone endpoint.
Raul,
I have limited experience with installations, but I'll help you if I can. My skype id is kalman.meth. Please ping me.
-Kalman
Hi Raul,
I don’t understand why you talk about “Organisation tenant” on one side and about “my own user tenant” on the other side. What do you mean with those different tenants? Are you using the same tenant in both sites (cloud portal and API)?Take into account that only some tenants are visible in the cloud portal (the default cloud tenant associated to a user)
BR
–
Álvaro