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  1. Help-Desk
  2. HELP-3694

FIWARE.Request.Tech.Security.IDM-KeyRock.Members

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-TECH-HELP
    • Labels:
      None

      Description

      Hello,

      In our organization (BT Skyrise, ID: 00000000000000000000000000009125) we now have a few members. However they cannot access the Cloud resources. They receive following message when entering "Cloud" tab:

      "Dear User,
      Currently you are not authorized to use Cloud resources in any project. If you want to enjoy Cloud environment you can ask other users to share their projects with you using the Account Portal.
      You can also manage your own project getting a Trial account or, if your Trial period has expired, applying for a community account following the application process<http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Lab:_Upgrade_to_Community_Account>.
      And of course you can also use all the other FIWARE Lab capabilities in the Account Portal<http://account.lab.fiware.org/>.
      Thanks"

      We tried both with "Member" and "Owner" role in organization. The affected accounts are
      mateusz_maj / mateusz.maj@btskyrise.com<mateusz.maj@btskyrise.com>
      ryszard_tarajkowski / ryszard.tarajkowski@btskyrise.com<ryszard.tarajkowski@btskyrise.com>
      Grzegorz Tomas / grzegorz.tomas@btskyrise.com
      Right now only account that created the organization (account Marcin Budny / marcin.budny@btskyrise.com<marcin.budny@btskyrise.com>) can use the cloud resources. Please advise.


      Marcin Budny
      R&D Lead
      BT Skyrise Sp. z o.o.

      Skype: mar.budny
      www.btskyrise.com<http://www.btskyrise.com/>

      Cloud solutions for real
      [LinkedIn]<http://www.linkedin.com/company/3191955>

      [Facebook]<https://www.facebook.com/btskyrise>

      [Twitter]<https://twitter.com/btskyrise>

      VAT ID: 954-274-19-96 | Company Registration Number: 243196124 | NCR: 0000452810
      ul. Dąbrówki 16, 40-081 Katowice | Registered at VIII Commercial
      Department of Katowice District Court West | Initial capital 50 000 zł

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Marcin Budny <marcin.budny@btskyrise.com>]

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          People

          • Assignee:
            aalonsog Alvaro Alonso
            Reporter:
            fw.ext.user FW External User
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            Dates

            • Created:
              Updated:
              Resolved: