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  1. Help-Desk
  2. HELP-3678

FIWARE.Request.Lab.Spain.Account requests.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          To whom it might concern,

          We are part of the FRACTALS accelerator, with project name FARM@, and we
          have a community account on FIWARE Lab.

          I would like to ask two things:

          1. We currently have allocated only 1 floating IP address but we are
          in need of more. Is there possibility to be given additional ones?

          2. We belong to PiraeusN node. We need to use the Object Storage GE
          which is not available on this node. Can we transfer our account, along with
          all our active instances, to another node that has Object Storage
          infrastructure available?

          Thanks in advance,

          Farm@ team

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: giorgos.manolas@ingsoftware.com]

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            marcocipriani Marco Cipriani added a comment -

            The issue has been emailed:

            • Time sent: 27/Jul/15 2:38 PM
            • To: xifi-support@neuropublic.com
            • Cc: Alfonso.Pietropaolo@eng.it,daniele.pavia@eng.it
            • with subject: *(HELP-3678) [Fiware-lab-help] Account requests *

            Hi Neuropublic team,
            please could you find a solution for this user request?
            If needed, please get in touch with any other region in which the Object Storage service is available, in order to verify if it's possible move this user on that node.

            BR
            Marco

            Show
            marcocipriani Marco Cipriani added a comment - The issue has been emailed: Time sent: 27/Jul/15 2:38 PM To: xifi-support@neuropublic.com Cc: Alfonso.Pietropaolo@eng.it,daniele.pavia@eng.it with subject: *( HELP-3678 ) [Fiware-lab-help] Account requests * Hi Neuropublic team, please could you find a solution for this user request? If needed, please get in touch with any other region in which the Object Storage service is available, in order to verify if it's possible move this user on that node. BR Marco
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            neuropublic PiraeusN Node Helpdesk added a comment -

            Dear Spain node support team,
            since the user needs to use Object Storage and we do not offer this service could you possibly accommodate the users vm's??
            If possible do you have a process for the vm migration???

            Thanks a lot.
            PiraeusN Node Support Team.

            Show
            neuropublic PiraeusN Node Helpdesk added a comment - Dear Spain node support team, since the user needs to use Object Storage and we do not offer this service could you possibly accommodate the users vm's?? If possible do you have a process for the vm migration??? Thanks a lot. PiraeusN Node Support Team.

              People

              • Assignee:
                henar Henar Muñoz
                Reporter:
                fw.ext.user FW External User
              • Votes:
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                Dates

                • Created:
                  Updated:
                  Resolved: