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  1. Help-Desk
  2. HELP-3675

FIWARE.Request.Tech.Security.IDM-KeyRock.TechnicalQuestion

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-TECH-HELP
    • Labels:
      None

      Description

      Dear Sir,Madam,

      We are community members of the Fiware Adopt program and working on the
      project "HealthySwaps". The company name is "Rowanalytics" and we have
      the following question:

      Our application requires users to register on the Fiware platform in
      order to be authorized to use the app in which case Fiware creates basic
      accounts for them. The problem is that the basic accounts are
      deleted/wiped out once the trail period has expired and therefore their
      accounts credentials are lost as a result and they need to register again.

      Could you please advise on how to register our users and authorize them
      to use the app on Fiware without having the above problem?

      Your earliest response will be greatly appreciated.

      Kind regards,

      Basel Email Sig

      Basel Yousef
      Informatician

      E: basel@rowanalytics.com
      T : +44 1865 575170
      M: +44 7799 671644
      W: www.rowanalytics.com
      Skype: basbos2007

      *RowAnalytics Ltd * Workspace Oxford, 3 King's Meadow, Oxford, OX2 0DP

      This electronic mail transmission is intended for the named recipients
      only. It may contain private and confidential information. If this has
      come to you in error you must take no action based upon it, nor must you
      copy it or show it to anyone; please telephone us immediately and return
      the original to us. We cannot accept any liability for any loss or
      damage sustained as a result of software viruses. It is your
      responsibility to carry out such virus checking as is necessary before
      opening any attachment, which may be included with this message.

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Basel <basel@rowanalytics.com>]

        Activity

        Hide
        alfopietro Pietropaolo Alfonso added a comment -

        The issue has been emailed:

        • Time sent: 27/Jul/15 3:11 PM
        • To: basel@rowanalytics.com
        • with subject: *(HELP-3675) [Fiware-lab-help] FI-Ware Technical question *

        Dear user,
        I'm not sure to have understood your question, anyhow I try to answer you:
        Trial Account are not deleted after evaluation period, what do you lost are the assigned resources. If you want to grant someone else to use your resources you can use this procedure:
        http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Lab:_Upgrade_to_Community_Account#How_can_authorize_other_users_to_use_my_cloud_resources.3F

        Show
        alfopietro Pietropaolo Alfonso added a comment - The issue has been emailed: Time sent: 27/Jul/15 3:11 PM To: basel@rowanalytics.com with subject: *( HELP-3675 ) [Fiware-lab-help] FI-Ware Technical question * Dear user, I'm not sure to have understood your question, anyhow I try to answer you: Trial Account are not deleted after evaluation period, what do you lost are the assigned resources. If you want to grant someone else to use your resources you can use this procedure: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Lab:_Upgrade_to_Community_Account#How_can_authorize_other_users_to_use_my_cloud_resources.3F
        Hide
        fw.ext.user FW External User added a comment -

        Dear Pietropaolo,

        Thank you for the quick reply.

        We are aware of the procedure you mentioned, but we want to be able to
        authorize users to use our application and resources in a programmatic
        way, i.e. without the need to login manually and authorize them, as the
        app might have thousands of users.

        After downloading our app (e.g. Android app from Google Play), the first
        time the user starts the app, he is redirected to the
        https://account.lab.fiware.org page, where he will sign up for a new
        FIWARE Lab account.

        We want to make sure that the user is assigned to our resources and that
        the user doesn't lose his assignments after the expiration of his trial
        account.

        I hope this explains the question.

        I look forward to your response.

        Kind regards,

        Basel


        Basel Email Sig

        Basel Yousef
        Informatician

        E: basel@rowanalytics.com
        T : +44 1865 575170
        M: +44 7799 671644
        W: www.rowanalytics.com
        Skype: basbos2007

        *RowAnalytics Ltd * Workspace Oxford, 3 King's Meadow, Oxford, OX2 0DP

        This electronic mail transmission is intended for the named recipients
        only. It may contain private and confidential information. If this has
        come to you in error you must take no action based upon it, nor must you
        copy it or show it to anyone; please telephone us immediately and return
        the original to us. We cannot accept any liability for any loss or
        damage sustained as a result of software viruses. It is your
        responsibility to carry out such virus checking as is necessary before
        opening any attachment, which may be included with this message.

        Show
        fw.ext.user FW External User added a comment - Dear Pietropaolo, Thank you for the quick reply. We are aware of the procedure you mentioned, but we want to be able to authorize users to use our application and resources in a programmatic way, i.e. without the need to login manually and authorize them, as the app might have thousands of users. After downloading our app (e.g. Android app from Google Play), the first time the user starts the app, he is redirected to the https://account.lab.fiware.org page, where he will sign up for a new FIWARE Lab account. We want to make sure that the user is assigned to our resources and that the user doesn't lose his assignments after the expiration of his trial account. I hope this explains the question. I look forward to your response. Kind regards, Basel – Basel Email Sig Basel Yousef Informatician E: basel@rowanalytics.com T : +44 1865 575170 M: +44 7799 671644 W: www.rowanalytics.com Skype: basbos2007 *RowAnalytics Ltd * Workspace Oxford, 3 King's Meadow, Oxford, OX2 0DP This electronic mail transmission is intended for the named recipients only. It may contain private and confidential information. If this has come to you in error you must take no action based upon it, nor must you copy it or show it to anyone; please telephone us immediately and return the original to us. We cannot accept any liability for any loss or damage sustained as a result of software viruses. It is your responsibility to carry out such virus checking as is necessary before opening any attachment, which may be included with this message.
        Hide
        alfopietro Pietropaolo Alfonso added a comment -

        Hi Manuel,
        can you help this user assigning this ticket to the correct owner? (I don't know how to help him)

        Show
        alfopietro Pietropaolo Alfonso added a comment - Hi Manuel, can you help this user assigning this ticket to the correct owner? (I don't know how to help him)

          People

          • Assignee:
            aalonsog Alvaro Alonso
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: