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  1. Help-Desk
  2. HELP-3662

FIWARE.Request.Lab.Lannion.Blueprint Instance Error.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hi,

      I have two problems.
      1. When I use a template from the catalog and create an instance from
      it, the status of the creation process changes to installing and stays
      there forever.

      2. I have created a simple template with only the apache webserver to
      serve static html. When I instantiate the template I receive the
      following messages:
      Success: Blueprint Instance asdf status.
      Description: Create environment asdf
      Status: ERROR
      Error: Infrastructure error Error creating server: String index out of
      range: -10

      My region is Lannion2. The ID of my VM is
      88f80fbc-4a96-4dab-a9b5-7cbede6424d4

      We are developing a demo-application for the federal chancellery of
      Austria to show the capabilities of Fiware, so we would really
      appreciate your immediate support.

      Thanks in advance for your help.

      regards

      DI Christian Maierhofer
      email: christian.maierhofer@iaik.tugraz.at
      web: http://www.iaik.at
      phone: +43 316 873 5556

      IAIK - Institute for Applied Information Processing and Communications
      Graz University of Technology - Inffeldgasse 16a, A-8010 Graz, Austria
      ----------------------------------------------------------------------
      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Christian Maierhofer <christian.maierhofer@iaik.tugraz.at>]

        Issue Links

          Activity

          Hide
          fw.ext.user FW External User added a comment -

          Dear Christian,

          I forwarded your issue to the Lannion Support Team, they will check the
          problem, and they will write to you, as soon as possible.

          Best Regards,
          Gergő


          Gergő Gombos

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          Show
          fw.ext.user FW External User added a comment - Dear Christian, I forwarded your issue to the Lannion Support Team, they will check the problem, and they will write to you, as soon as possible. Best Regards, Gergő – Gergő Gombos _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
          Hide
          fw.ext.user FW External User added a comment -

          Hi Christian,

          Unfortunately as you have noticed, blueprint feature is still not operational for the moment. We already reported the bugs we came across (as you mentioned, they are a lot of bugs), and most of them are gonna be corrected in the new cloud portal release foreseen in late September (AFAIK).

          Blueprint features are not dependent of the Region node, they are managed by a developer team which is part of the XIFI federation.

          Sorry for the inconvenience

          Best Regards,
          Erwan

          ----Message d'origine----
          De : FW External User (JIRA) jira-help-desk@fi-ware.org
          Envoyé : vendredi 24 juillet 2015 10:50
          À : support-lannion@imaginlab.fr
          Objet : [FI-WARE-JIRA] (HELP-3662) [Fiware-lab-help] Blueprint Instance Error

          [ https://jira.fiware.org/browse/HELP-3662?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

          FW External User updated HELP-3662:
          -----------------------------------

          Dear Christian,

          I forwarded your issue to the Lannion Support Team, they will check the problem, and they will write to you, as soon as possible.

          Best Regards,
          Gergő


          Gergő Gombos

          Show
          fw.ext.user FW External User added a comment - Hi Christian, Unfortunately as you have noticed, blueprint feature is still not operational for the moment. We already reported the bugs we came across (as you mentioned, they are a lot of bugs), and most of them are gonna be corrected in the new cloud portal release foreseen in late September (AFAIK). Blueprint features are not dependent of the Region node, they are managed by a developer team which is part of the XIFI federation. Sorry for the inconvenience Best Regards, Erwan ---- Message d'origine ---- De : FW External User (JIRA) jira-help-desk@fi-ware.org Envoyé : vendredi 24 juillet 2015 10:50 À : support-lannion@imaginlab.fr Objet : [FI-WARE-JIRA] ( HELP-3662 ) [Fiware-lab-help] Blueprint Instance Error [ https://jira.fiware.org/browse/HELP-3662?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ] FW External User updated HELP-3662 : ----------------------------------- Dear Christian, I forwarded your issue to the Lannion Support Team, they will check the problem, and they will write to you, as soon as possible. Best Regards, Gergő – Gergő Gombos
          Hide
          fw.ext.user FW External User added a comment -

          Hi Christian,

          I just added 2 additional flaoting IPs to your tenant quota, this means you can now use 3 floating IPs in total.

          Best Regards,
          Erwan

          ----Message d'origine----
          De : Christian Maierhofer christian.maierhofer@iaik.tugraz.at
          Envoyé : mercredi 29 juillet 2015 12:27
          À : Erwan LE BONNIEC
          Objet : Re: [FI-WARE-JIRA] (HELP-3662) [Fiware-lab-help] Blueprint Instance Error

          Hi,

          thanks for your reply. Not a big problem, we will set up the servers manually.

          I have another question. Is it possible to get additional external IP's.
          I would need 2 additional, or at least one for demonstration purposes.

          thx in advance.

          regards, christian


          DI Christian Maierhofer
          email: christian.maierhofer@iaik.tugraz.at
          web: http://www.iaik.at
          phone: +43 316 873 5556

          IAIK - Institute for Applied Information Processing and Communications Graz University of Technology - Inffeldgasse 16a, A-8010 Graz, Austria
          ----------------------------------------------------------------------

          Show
          fw.ext.user FW External User added a comment - Hi Christian, I just added 2 additional flaoting IPs to your tenant quota, this means you can now use 3 floating IPs in total. Best Regards, Erwan ---- Message d'origine ---- De : Christian Maierhofer christian.maierhofer@iaik.tugraz.at Envoyé : mercredi 29 juillet 2015 12:27 À : Erwan LE BONNIEC Objet : Re: [FI-WARE-JIRA] ( HELP-3662 ) [Fiware-lab-help] Blueprint Instance Error Hi, thanks for your reply. Not a big problem, we will set up the servers manually. I have another question. Is it possible to get additional external IP's. I would need 2 additional, or at least one for demonstration purposes. thx in advance. regards, christian – DI Christian Maierhofer email: christian.maierhofer@iaik.tugraz.at web: http://www.iaik.at phone: +43 316 873 5556 IAIK - Institute for Applied Information Processing and Communications Graz University of Technology - Inffeldgasse 16a, A-8010 Graz, Austria ----------------------------------------------------------------------
          Hide
          fw.ext.user FW External User added a comment -

          Hi Christian,

          Thank you for reporting those issues. Unfortunately the blueprint feature seems not operational. This blueprint feature is managed by a dedicated developer team in XIFI.
          We already reported this issue to them, but I will create a new ticket by cloning this one. I hope it will be corrected asap.

          Best Regards,
          Erwan

          ----Message d'origine----
          De : Manuel Escriche (JIRA) jira-help-desk@fi-ware.org
          Envoyé : jeudi 20 août 2015 08:12
          À : support-lannion@imaginlab.fr
          Objet : [FI-WARE-JIRA] (HELP-3662) [Fiware-lab-help] Blueprint Instance Error

          [ https://jira.fiware.org/browse/HELP-3662?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

          Manuel Escriche updated HELP-3662:
          ----------------------------------
          Component/s: (was: FIWARE-TECH-HELP)
          FIWARE-LAB-HELP


          This message was sent by Atlassian JIRA
          (v6.4.1#64016)

          Show
          fw.ext.user FW External User added a comment - Hi Christian, Thank you for reporting those issues. Unfortunately the blueprint feature seems not operational. This blueprint feature is managed by a dedicated developer team in XIFI. We already reported this issue to them, but I will create a new ticket by cloning this one. I hope it will be corrected asap. Best Regards, Erwan ---- Message d'origine ---- De : Manuel Escriche (JIRA) jira-help-desk@fi-ware.org Envoyé : jeudi 20 août 2015 08:12 À : support-lannion@imaginlab.fr Objet : [FI-WARE-JIRA] ( HELP-3662 ) [Fiware-lab-help] Blueprint Instance Error [ https://jira.fiware.org/browse/HELP-3662?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ] Manuel Escriche updated HELP-3662 : ---------------------------------- Component/s: (was: FIWARE-TECH-HELP) FIWARE-LAB-HELP – This message was sent by Atlassian JIRA (v6.4.1#64016)
          Hide
          fw.ext.user FW External User added a comment -

          Hi Christian,

          Do you mean you need the required resources as additional resources to the ones already allocated ?
          Please keep jira-help-desk@fi-ware.org address in your mails, in order to update the ticket through mails.

          Best Regards,
          Erwan

          ----Message d'origine----
          De : Christian Maierhofer christian.maierhofer@iaik.tugraz.at
          Envoyé : jeudi 3 septembre 2015 12:52
          À : Erwan LE BONNIEC
          Objet : Re: [FI-WARE-JIRA] (HELP-3662) [Fiware-lab-help] Blueprint Instance Error

          Hi Erwan,

          again me... sorry for disturbing again.

          For our project we would some additional resources.
          I need to create the following instance:
          4096GB RAM
          2 CPUS
          ~30 GB disk
          1 external IP (I think we should still have one, because we only have 2 running instances left...)

          Thank you!

          regards, christian


          DI Christian Maierhofer
          email: christian.maierhofer@iaik.tugraz.at
          web: http://www.iaik.at
          phone: +43 316 873 5556

          IAIK - Institute for Applied Information Processing and Communications Graz University of Technology - Inffeldgasse 16a, A-8010 Graz, Austria
          ----------------------------------------------------------------------

          Show
          fw.ext.user FW External User added a comment - Hi Christian, Do you mean you need the required resources as additional resources to the ones already allocated ? Please keep jira-help-desk@fi-ware.org address in your mails, in order to update the ticket through mails. Best Regards, Erwan ---- Message d'origine ---- De : Christian Maierhofer christian.maierhofer@iaik.tugraz.at Envoyé : jeudi 3 septembre 2015 12:52 À : Erwan LE BONNIEC Objet : Re: [FI-WARE-JIRA] ( HELP-3662 ) [Fiware-lab-help] Blueprint Instance Error Hi Erwan, again me... sorry for disturbing again. For our project we would some additional resources. I need to create the following instance: 4096GB RAM 2 CPUS ~30 GB disk 1 external IP (I think we should still have one, because we only have 2 running instances left...) Thank you! regards, christian – DI Christian Maierhofer email: christian.maierhofer@iaik.tugraz.at web: http://www.iaik.at phone: +43 316 873 5556 IAIK - Institute for Applied Information Processing and Communications Graz University of Technology - Inffeldgasse 16a, A-8010 Graz, Austria ----------------------------------------------------------------------
          Hide
          fw.ext.user FW External User added a comment -

          Hi,

          Yes, exactly. I would need these resources in addition to the others.

          Thank you!

          regards, christian


          DI Christian Maierhofer
          email: christian.maierhofer@iaik.tugraz.at
          web: http://www.iaik.at
          phone: +43 316 873 5556

          IAIK - Institute for Applied Information Processing and Communications
          Graz University of Technology - Inffeldgasse 16a, A-8010 Graz, Austria
          ----------------------------------------------------------------------

          Show
          fw.ext.user FW External User added a comment - Hi, Yes, exactly. I would need these resources in addition to the others. Thank you! regards, christian – DI Christian Maierhofer email: christian.maierhofer@iaik.tugraz.at web: http://www.iaik.at phone: +43 316 873 5556 IAIK - Institute for Applied Information Processing and Communications Graz University of Technology - Inffeldgasse 16a, A-8010 Graz, Austria ----------------------------------------------------------------------
          Hide
          fw.ext.user FW External User added a comment -

          Dear Christian,

          I have modified your quota and you are allowed now to:
          ○ 3 Instances
          ○ 12 Gb RAM
          ○ 6 Cores
          ○ 110 Gb disk

          About Public IP, you were authorized to 3 and it is the maximum we are allowing by user on our node. Knowing, that you can create up to 3 instances, I do not see the need for more. Can you please clarify this point or what we did is OK with you?

          BR
          Riwal

          Riwal Kerherve
          Ingénieur exploitant
          ––––––––––––––––––––––––––––––
          Tel.: +33 (0)2 57 19 94 56
          Mobile: +33 (0)6 83 64 25 94
          ––––––––––––––––––––––––––––––
          www.images-et-reseaux.com

          ----Message d'origine----
          De : FW External User (JIRA) jira-help-desk@fi-ware.org
          Envoyé : jeudi 3 septembre 2015 14:56
          À : support-lannion@imaginlab.fr
          Objet : [FI-WARE-JIRA] (HELP-3662) [Fiware-lab-help] Blueprint Instance Error

          [ https://jira.fiware.org/browse/HELP-3662?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

          FW External User updated HELP-3662:
          -----------------------------------

          Hi,

          Yes, exactly. I would need these resources in addition to the others.

          Thank you!

          regards, christian


          DI Christian Maierhofer
          email: christian.maierhofer@iaik.tugraz.at
          web: http://www.iaik.at
          phone: +43 316 873 5556

          IAIK - Institute for Applied Information Processing and Communications Graz University of Technology - Inffeldgasse 16a, A-8010 Graz, Austria
          ----------------------------------------------------------------------


          This message was sent by Atlassian JIRA
          (v6.4.1#64016)

          Show
          fw.ext.user FW External User added a comment - Dear Christian, I have modified your quota and you are allowed now to: ○ 3 Instances ○ 12 Gb RAM ○ 6 Cores ○ 110 Gb disk About Public IP, you were authorized to 3 and it is the maximum we are allowing by user on our node. Knowing, that you can create up to 3 instances, I do not see the need for more. Can you please clarify this point or what we did is OK with you? BR Riwal Riwal Kerherve Ingénieur exploitant –––––––––––––––––––––––––––––– Tel.: +33 (0)2 57 19 94 56 Mobile: +33 (0)6 83 64 25 94 –––––––––––––––––––––––––––––– www.images-et-reseaux.com ---- Message d'origine ---- De : FW External User (JIRA) jira-help-desk@fi-ware.org Envoyé : jeudi 3 septembre 2015 14:56 À : support-lannion@imaginlab.fr Objet : [FI-WARE-JIRA] ( HELP-3662 ) [Fiware-lab-help] Blueprint Instance Error [ https://jira.fiware.org/browse/HELP-3662?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ] FW External User updated HELP-3662 : ----------------------------------- Hi, Yes, exactly. I would need these resources in addition to the others. Thank you! regards, christian – DI Christian Maierhofer email: christian.maierhofer@iaik.tugraz.at web: http://www.iaik.at phone: +43 316 873 5556 IAIK - Institute for Applied Information Processing and Communications Graz University of Technology - Inffeldgasse 16a, A-8010 Graz, Austria ---------------------------------------------------------------------- – This message was sent by Atlassian JIRA (v6.4.1#64016)
          Hide
          fw.ext.user FW External User added a comment -

          Hi Riwal,

          thank you, everything is perfect.

          br, christian


          DI Christian Maierhofer
          email: christian.maierhofer@iaik.tugraz.at
          web: http://www.iaik.at
          phone: +43 316 873 5556

          IAIK - Institute for Applied Information Processing and Communications
          Graz University of Technology - Inffeldgasse 16a, A-8010 Graz, Austria
          ----------------------------------------------------------------------

          Show
          fw.ext.user FW External User added a comment - Hi Riwal, thank you, everything is perfect. br, christian – DI Christian Maierhofer email: christian.maierhofer@iaik.tugraz.at web: http://www.iaik.at phone: +43 316 873 5556 IAIK - Institute for Applied Information Processing and Communications Graz University of Technology - Inffeldgasse 16a, A-8010 Graz, Austria ----------------------------------------------------------------------
          Hide
          fw.ext.user FW External User added a comment -

          Hi Christian,

          Great! I will close the ticket now.

          BR
          Riwal

          Riwal Kerherve
          Ingénieur exploitant
          ––––––––––––––––––––––––––––––
          Tel.: +33 (0)2 57 19 94 56
          Mobile: +33 (0)6 83 64 25 94
          ––––––––––––––––––––––––––––––
          www.images-et-reseaux.com

          ----Message d'origine----
          De : Christian Maierhofer christian.maierhofer@iaik.tugraz.at
          Envoyé : vendredi 4 septembre 2015 07:36
          À : Riwal KERHERVE; FW External User (JIRA)
          Cc : support-lannion@imaginlab.fr
          Objet : Re: [FI-WARE-JIRA] (HELP-3662) [Fiware-lab-help] Blueprint Instance Error

          Hi Riwal,

          thank you, everything is perfect.

          br, christian


          DI Christian Maierhofer
          email: christian.maierhofer@iaik.tugraz.at
          web: http://www.iaik.at
          phone: +43 316 873 5556

          IAIK - Institute for Applied Information Processing and Communications Graz University of Technology - Inffeldgasse 16a, A-8010 Graz, Austria
          ----------------------------------------------------------------------

          Show
          fw.ext.user FW External User added a comment - Hi Christian, Great! I will close the ticket now. BR Riwal Riwal Kerherve Ingénieur exploitant –––––––––––––––––––––––––––––– Tel.: +33 (0)2 57 19 94 56 Mobile: +33 (0)6 83 64 25 94 –––––––––––––––––––––––––––––– www.images-et-reseaux.com ---- Message d'origine ---- De : Christian Maierhofer christian.maierhofer@iaik.tugraz.at Envoyé : vendredi 4 septembre 2015 07:36 À : Riwal KERHERVE; FW External User (JIRA) Cc : support-lannion@imaginlab.fr Objet : Re: [FI-WARE-JIRA] ( HELP-3662 ) [Fiware-lab-help] Blueprint Instance Error Hi Riwal, thank you, everything is perfect. br, christian – DI Christian Maierhofer email: christian.maierhofer@iaik.tugraz.at web: http://www.iaik.at phone: +43 316 873 5556 IAIK - Institute for Applied Information Processing and Communications Graz University of Technology - Inffeldgasse 16a, A-8010 Graz, Austria ----------------------------------------------------------------------

            People

            • Assignee:
              lannionsupport Lannion Node Helpdesk
              Reporter:
              fw.ext.user FW External User
            • Votes:
              0 Vote for this issue
              Watchers:
              1 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: