Marco Cipriani added a comment - 22/Jul/15 11:33 AM Hi Alfonso, this ticket is relative to FLUA-1357 and it's urgent. So I don't know if you can handle the ticket directly or have to forward it Ozdemir Omer Faruk. BR Marco

Marco Cipriani added a comment - 22/Jul/15 11:52 AM Dear Georgia, your request for upgrading to Community Account is currently under processing. I have just urged your request to the second level support. We’ll get back to you soon. Best regards Marco Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Georgia Kalousi Inviato: mercoledì 22 luglio 2015 09:48 A: fiware-lab-help@lists.fi-ware.org Oggetto: [Fiware-lab-help] URGENT: Upgrade to Community Account pending since 16 July Dear Madams and Sirs, I am writing you on behalf of MiBeez a FRACTALS FP7 project for Fiware accerelation. MiBeez have started on June 2015 and now we are at WP were we develop our project. In order to do so we have asked you for a upgrade to Fiware Labs Community account, please find below our request pending from 16th July. Please help us out because we need it in order to start working fully ASAP, time is really crucial for us right now in order to start developping our project. Thank you in advance for all your actions for a prompt solution to our request. Best Regards, Georgia Kalousi MiBeez Project Coordinator Με φιλικούς χαιρετισμούς / Meilleures Salutations / Saludos Cordiales / Best Regards / Mit freundlichen Grüssen Georgia Kalousi Account Manager TerraSpatium SA 32 Ardittou str., GR-11636 Athens Tel: +30 210 6748 540 - ext 116 | Fax: +30 210 6753 780 Mobile: +30 6975165714 g.kalousi@terraspatium.gr< g.kalousi@terraspatium.gr > [cid:image002.jpg@01D0C473.66A1B060] P Please consider the environment before printing this e-mail. This email (including any attachments) may contain confidential and/or privileged information or information otherwise protected from disclosure. If you are not the intended recipient, please notify the sender immediately, do not copy this message or any attachments and do not use it for any purpose or disclose its content to any person, but delete this message and any attachments from your system. Terra Spatium disclaims any and all liability if this email transmission was virus corrupted, altered or falsified. -------- Forwarded Message -------- Θέμα: Fwd: Upgrade to Community Account pending since 16 July Ημερομηνία: Tue, 21 Jul 2015 17:59:37 +0300 Από: Ioannis Prekezes <jbprek@gmail.com>< jbprek@gmail.com > Προς: Georgia Kalousi <g.kalousi@terraspatium.gr>< g.kalousi@terraspatium.gr >, Evangelos Symsaris <e.symsaris@terraspatium.gr>< e.symsaris@terraspatium.gr > ---------- Forwarded message ---------- From: Ioannis Prekezes <jbprek@gmail.com< jbprek@gmail.com >> Date: 21 July 2015 at 09:01 Subject: Upgrade to Community Account pending since 16 July To: fiware-lab-help@lists.fi-ware.org< fiware-lab-help@lists.fi-ware.org > Dear all Have requested an upgrade to Fiware Labs Community account at 16 July. According to your site these requests are fulfilled within 1 working date. Can you please inform me about the status of my request. Have received some JIRA notifications, indicating my status as open but nothing more. I'm copying below the information from a JIRA notification which I believe is relevant to my case: FIWARE LAB Upgrade Account< https://jira.fiware.org/browse/FLUA > / [UpgradeAccount] < https://jira.fiware.org/browse/FLUA-1357 > FLUA-1357< https://jira.fiware.org/browse/FLUA-1357 > Best Regards Ioannis Prekezes Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie. This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks. [rispetta l'ambiente] Rispetta l'ambiente. Non stampare questa mail se non è necessario.

Pietropaolo Alfonso added a comment - 23/Jul/15 2:49 PM Ho sollecitato Ozdemir affinchè venga velocizzato il processo di questo ticket.

Pietropaolo Alfonso added a comment - 23/Jul/15 2:49 PM This ticket is related to FLUA-1357