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  1. Help-Desk
  2. HELP-3630

FIWARE.Request.Tech.Security.IDM-KeyRock.NoaccesstoCloudlabaccount

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-TECH-HELP
        • Labels:
          None

          Description

          Dear all,

          I am Gustavo Hernández. My lab account is GHPvisiona and mail
          ghernandez@visiona-ip.es

          Currently we are working on a GE project called GROW-&-LINK. We
          receive the organization with the same name. We are trying to access
          as administrators, however no one can access to the
          cloud.lab.fiware.org application. Every time we try, we receive a
          message that we are not authorized to use cloud services.

          We need to access this service to deploy the application of our
          project, so please, unblock the service.

          Best Regards

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: ghernandez@visiona-ip.es]

            Activity

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            fw.ext.user FW External User added a comment -

            Renamed attached file: 'Screenshot from 2015-07-21 16:50:20.png' to 'Screenshot from 2015-07-21 16_50_20.png' because it contained invalid character(s).

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            fw.ext.user FW External User added a comment - Renamed attached file: 'Screenshot from 2015-07-21 16:50:20.png' to 'Screenshot from 2015-07-21 16_50_20.png' because it contained invalid character(s).
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            marcocipriani Marco Cipriani added a comment -

            Hi Alfonso,
            maybe this ticket is linked to the FLUA-1051.
            I didn't find other references to the organization "GROW-&-LINK".

            If the user already has a community account, please forward the ticket to Alvaro Alonso.

            Thanks
            Marco

            Show
            marcocipriani Marco Cipriani added a comment - Hi Alfonso, maybe this ticket is linked to the FLUA-1051. I didn't find other references to the organization "GROW-&-LINK". If the user already has a community account, please forward the ticket to Alvaro Alonso. Thanks Marco
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            aalonsog Alvaro Alonso added a comment -

            If the user has a community account he has to use the default project associated to its account (the one to which Node owners have assigned the resources). A self created org cannot be used in the cloud.

            Show
            aalonsog Alvaro Alonso added a comment - If the user has a community account he has to use the default project associated to its account (the one to which Node owners have assigned the resources). A self created org cannot be used in the cloud.

              People

              • Assignee:
                aalonsog Alvaro Alonso
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: