Marco Terrinoni added a comment - 22/Jul/15 7:00 PM Hello Alvaro, We are not getting any response nor feedback from your colleague Enrique. Is he in vacation right now? Is it possible to redirect the questions from the CEED Tech's team to someone else? Thank you very much for your attention. BR, Marco

Alvaro Alonso added a comment - 23/Jul/15 4:43 PM Hi, mi colleague is on vacation this week. He will attend the issue next monday. BR

Marco Terrinoni added a comment - 23/Jul/15 4:50 PM Hi Alvaro, Ok, thanks for the clarification. I will inform the team about this. Thank you for your cooperation. BR, Marco

FW External User added a comment - 29/Jul/15 4:06 PM Dear Marco, Please assign it to Alvaro Alonso (GE owner). See if you can do it. If he 's not an eligible assignee for this ticket we will move it to the support tracker and assign it. regards, Miguel El 16/07/2015 a las 14:22, consoft-fiwarecoach@consoft.it< consoft-fiwarecoach@consoft.it > escribió: Hi, I’m Marco Terrinoni, FIWARE Coach from Consoft for CEED Tech. A user is trying to install a local instance of the IdM KeyRock GE, but he’s facing some problems during the installation. Here’s his original message: Hi! We tried to install the identity manager enabler, and had some problems: We installed the package using the guide ( < https://github.com/ging/fi-ware-idm/wiki/Installation-guide > https://github.com/ging/fi-ware-idm/wiki/Installation-guide ) , then configured the mysql-apache also ( < https://github.com/ging/fi-ware-idm/wiki/Production-set-up-guide > https://github.com/ging/fi-ware-idm/wiki/Production-set-up-guide ). The service starts: fab localhost horizon.dev_server [localhost] Executing task 'horizon.dev_server' [localhost] local: sudo tools/with_venv.sh python manage.py runserver 127.0.0.1:8000 DeprecationWarning: The oslo namespace package is deprecated. Please use oslo_config instead. DeprecationWarning: The oslo namespace package is deprecated. Please use oslo_serialization instead. DeprecationWarning: The oslo namespace package is deprecated. Please use oslo_config instead. DeprecationWarning: The oslo namespace package is deprecated. Please use oslo_serialization instead. Validating models... 0 errors found July 07, 2015 - 18:57:21 Django version 1.6.11, using settings 'openstack_dashboard.settings' Starting development server at < http://127.0.0.1:8000/ > http://127.0.0.1:8000/ Quit the server with CONTROL-C. #################################################################x In the web browser we got the following error: Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at devops@webbandflow.co.uk< devops@webbandflow.co.uk > to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log. Regarding to the apache log: Traceback (most recent call last): [Tue Jul 07 20:40:10.628552 2015] [wsgi:error] [pid 23293] [client 178.48.82.152:56527] File "/home/user/idm/horizon/openstack_dashboard/wsgi/django.wsgi", line 14, in <module> [Tue Jul 07 20:40:10.628592 2015] [wsgi:error] [pid 23293] [client 178.48.82.152:56527] application = get_wsgi_application() [Tue Jul 07 20:40:10.628601 2015] [wsgi:error] [pid 23293] [client 178.48.82.152:56527] File "/usr/local/lib/python2.7/dist-packages/django/core/wsgi.py", line 14, in get_wsgi_application [Tue Jul 07 20:40:10.628628 2015] [wsgi:error] [pid 23293] [client 178.48.82.152:56527] django.setup() [Tue Jul 07 20:40:10.628637 2015] [wsgi:error] [pid 23293] [client 178.48.82.152:56527] File "/usr/local/lib/python2.7/dist-packages/django/ init .py", line 17, in setup [Tue Jul 07 20:40:10.628663 2015] [wsgi:error] [pid 23293] [client 178.48.82.152:56527] configure_logging(settings.LOGGING_CONFIG, settings.LOGGING) [Tue Jul 07 20:40:10.628671 2015] [wsgi:error] [pid 23293] [client 178.48.82.152:56527] File "/usr/local/lib/python2.7/dist-packages/django/conf/ init .py", line 48, in getattr [Tue Jul 07 20:40:10.628720 2015] [wsgi:error] [pid 23293] [client 178.48.82.152:56527] self._setup(name) [Tue Jul 07 20:40:10.628728 2015] [wsgi:error] [pid 23293] [client 178.48.82.152:56527] File "/usr/local/lib/python2.7/dist-packages/django/conf/ init .py", line 44, in _setup [Tue Jul 07 20:40:10.628739 2015] [wsgi:error] [pid 23293] [client 178.48.82.152:56527] self._wrapped = Settings(settings_module) [Tue Jul 07 20:40:10.628745 2015] [wsgi:error] [pid 23293] [client 178.48.82.152:56527] File "/usr/local/lib/python2.7/dist-packages/django/conf/ init .py", line 92, in init [Tue Jul 07 20:40:10.628755 2015] [wsgi:error] [pid 23293] [client 178.48.82.152:56527] mod = importlib.import_module(self.SETTINGS_MODULE) [Tue Jul 07 20:40:10.628761 2015] [wsgi:error] [pid 23293] [client 178.48.82.152:56527] File "/usr/lib/python2.7/importlib/ init .py", line 37, in import_module [Tue Jul 07 20:40:10.628790 2015] [wsgi:error] [pid 23293] [client 178.48.82.152:56527] import (name) [Tue Jul 07 20:40:10.628798 2015] [wsgi:error] [pid 23293] [client 178.48.82.152:56527] File "/home/user/idm/horizon/openstack_dashboard/wsgi/../../openstack_dashboard/settings.py", line 25, in <mo dule> [Tue Jul 07 20:40:10.628872 2015] [wsgi:error] [pid 23293] [client 178.48.82.152:56527] import xstatic.main [Tue Jul 07 20:40:10.628888 2015] [wsgi:error] [pid 23293] [client 178.48.82.152:56527] ImportError: No module named xstatic.main [Tue Jul 07 20:40:11.450963 2015] [wsgi:error] [pid 28217] [client 178.48.82.152:56528] mod_wsgi (pid=28217): Target WSGI script '/home/user/idm/horizon/openstack_dashboard/wsgi/django.wsgi' cannot b e loaded as Python module. [Tue Jul 07 20:40:11.450989 2015] [wsgi:error] [pid 28217] [client 178.48.82.152:56528] mod_wsgi (pid=28217): Exception occurred processing WSGI script '/home/user/idm/horizon/openstack_dashboard/wsg i/django.wsgi'. Do you have any suggestion about this issue? Are we able to provide some support to this user? I tried to assign the ticket to the Project Lead of the chapter SEC, Pascal Bisson, but I didn’t get any answer from him. Please refer to the original ticket HELC-858 . Thank you very much for your attention. Best regards, Marco Marco Terrinoni Consoft Sistemi s.p.a. BU Application Via Pio VII 127 - 10127 - Torino Tel (+39) 011 3161571 Fax (+39) 011 3161583