Dear Benjamin,
I have just forwarded your request to the Lannion support team who will get back to you soon.

Best regards
Marco

Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Benjamin Chen
Inviato: mercoledì 15 luglio 2015 17:36
A: fiware-lab-help@lists.fi-ware.org
Oggetto: [Fiware-lab-help] FIWARE Lab Assistance

Dear FI-Ware team,

we are not able to allocate the IPs for our projects: CH - CloudHeizung-1 and biig since the floating quota for Lannion2 is full. Is it possible to increase the quota or relocate our account to servers with quotas left?

Thank you very much for your effort in advance!

Best regards

Benjamin Chen
–
Mit freundlichen Grüßen,
Benjamin Chen
Project Management
PHAROS GmbH
Projekt Business Intelligence Immersive Gamified: bi-ig.com<http://bi-ig.com>

Technischer Support unter support@bi-ig.com <support@bi-ig.com>
Allgemeine Anfragen bitte an info@bi-ig.com <info@bi-ig.com>

Mobil +49 176 10171496

Geschäftssitz
PHAROS GmbH
Tangstedter Landstraße 205, 22417 Hamburg

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Email sent 07/16/2015:

Dear Benjamin,

I contact you about the ticket HELP-3587
My apologies, there was a mistake on your quota. I just update it, can you try to allocate a floating ip again ?

BR,
Anthony

Dear Benjamin,

Could you please us about this ticket otherwise we will close it next week?

BR
Riwal Kerherve
Ingénieur exploitant
––––––––––––––––––––––––––––––
Tel.: +33 (0)2 57 19 94 56
Mobile: +33 (0)6 83 64 25 94
––––––––––––––––––––––––––––––
www.images-et-reseaux.com

De : Anthony BALAN abalan@images-et-reseaux.com
Envoyé : jeudi 16 juillet 2015 10:32
À : bc@bi-ig.com
Cc : engineering@imaginlab.fr
Objet : [engineering] [Fiware-lab-help] FIWARE Lab Assistance

Dear Benjamin,

I contact you about the ticket HELP-3587
My apologies, there was a mistake on your quota. I just update it, can you try to allocate a floating ip again ?

BR,
Anthony
----Message d'origine----
De : Marco Cipriani (JIRA) jira-help-desk@fi-ware.org
Envoyé : mercredi 15 juillet 2015 17:54
À : support-lannion@imaginlab.fr
Objet : [FI-WARE-JIRA] (HELP-3587) [Fiware-lab-help] FIWARE Lab Assistance

[ https://jira.fiware.org/browse/HELP-3587?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Marco Cipriani updated HELP-3587:
---------------------------------
Attachment: logo Ambiente_foglia2.jpg

Dear Benjamin,
I have just forwarded your request to the Lannion support team who will get back to you soon.

Best regards
Marco

Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Benjamin Chen
Inviato: mercoledì 15 luglio 2015 17:36
A: fiware-lab-help@lists.fi-ware.org
Oggetto: [Fiware-lab-help] FIWARE Lab Assistance

Dear FI-Ware team,

we are not able to allocate the IPs for our projects: CH - CloudHeizung-1 and biig since the floating quota for Lannion2 is full. Is it possible to increase the quota or relocate our account to servers with quotas left?

Thank you very much for your effort in advance!

Best regards

Benjamin Chen
–
Mit freundlichen Grüßen,
Benjamin Chen
Project Management
PHAROS GmbH
Projekt Business Intelligence Immersive Gamified: bi-ig.com<http://bi-ig.com>

Technischer Support unter support@bi-ig.com <support@bi-ig.com> Allgemeine Anfragen bitte an info@bi-ig.com <info@bi-ig.com>

Mobil +49 176 10171496

Geschäftssitz
PHAROS GmbH
Tangstedter Landstraße 205, 22417 Hamburg

Der Inhalt dieser E-Mail ist vertraulicher Natur und nicht für Dritte bestimmt, sofern nicht ausdrücklich genehmigt. Sollte diese Nachricht nicht für Sie bestimmt sein, teilen Sie uns dies bitte schnellstmöglich mit und löschen Sie diese E-Mail umgehend.
Bitte denken Sie darüber nach, ob ein Ausdruck dieser E-Mail notwendig ist – im Interesse der Umwelt und des Datenschutzes.
Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie.

This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks.

[rispetta l'ambiente]Rispetta l'ambiente. Non stampare questa mail se non è necessario.

–
This message was sent by Atlassian JIRA
(v6.4.1#64016)

Response of the user:
--------------------
Dear Riwal,

sorry for the late response. The issue is solved, the ticket can be closed. Thank you very much!

best regards
Mit freundlichen Grüßen,
Benjamin Chen
--------------------