Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hi Fiware coach.

      I have powered off one of my Virtual machines. I thought I could power on it
      again. But Cloud Portal doesn't let me to do that (there is no option called
      "Start Instance").

      There is no problem if this option does not exist. I can start everything
      because i am in test process, However, could you tell me how to proceed to
      solve this issue?

      P.S. Maybe the problem is that to turn off instance is of foolish people. I
      know

      Thanks!


      El software de antivirus Avast ha analizado este correo electrónico en busca de virus.
      https://www.avast.com/antivirus

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Javier Garrido Diaz <apps@enoges.com>]

        Activity

        Hide
        marcocipriani Marco Cipriani added a comment -

        Dear Javier,
        in order to solve your issue, you should tell us:

        • what region you are using
        • your project ID (you can find it selecting your project name and looking at the info bar at the bottom of the page, something like <project-name> (ID 00000000000000000000000000000xyz).

        Best regards
        Marco

        Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Javier Garrido Diaz
        Inviato: mercoledì 15 luglio 2015 12:10
        A: fiware-lab-help@lists.fi-ware.org
        Oggetto: [Fiware-lab-help] Power On a VM

        Hi Fiware coach.

        I have powered off one of my Virtual machines. I thought I could power on it again. But Cloud Portal doesn’t let me to do that (there is no option called "Start Instance").
        There is no problem if this option does not exist. I can start everything because i am in test process, However, could you tell me how to proceed to solve this issue?
        P.S. Maybe the problem is that to turn off instance is of foolish people. I know
        Thanks!

        Show
        marcocipriani Marco Cipriani added a comment - Dear Javier, in order to solve your issue, you should tell us: what region you are using your project ID (you can find it selecting your project name and looking at the info bar at the bottom of the page, something like <project-name> (ID 00000000000000000000000000000xyz). Best regards Marco Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Javier Garrido Diaz Inviato: mercoledì 15 luglio 2015 12:10 A: fiware-lab-help@lists.fi-ware.org Oggetto: [Fiware-lab-help] Power On a VM Hi Fiware coach. I have powered off one of my Virtual machines. I thought I could power on it again. But Cloud Portal doesn’t let me to do that (there is no option called "Start Instance"). There is no problem if this option does not exist. I can start everything because i am in test process, However, could you tell me how to proceed to solve this issue? P.S. Maybe the problem is that to turn off instance is of foolish people. I know Thanks!
        Hide
        fw.ext.user FW External User added a comment -

        Hi Cipriano.

        I forget to write that information on previous mail. I am on Spain2 region, and my Project id is " Connected to project javier-23 cloud (ID 00000000000000000000000000006550)” However, I have deleted VM that I prower off and I have run everything again. So don’t worry about that. . Thanks!

        De: Cipriani Marco marco2.cipriani@telecomitalia.it
        Enviado el: miércoles, 15 de julio de 2015 17:39
        Para: Javier Garrido Diaz
        CC: fiware-lab-help@lists.fi-ware.org
        Asunto: R: [Fiware-lab-help] Power On a VM

        Dear Javier,

        in order to solve your issue, you should tell us:

        • what region you are using
        • your project ID (you can find it selecting your project name and looking at the info bar at the bottom of the page, something like <project-name> (ID 00000000000000000000000000000xyz).

        Best regards

        Marco

        Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Javier Garrido Diaz
        Inviato: mercoledì 15 luglio 2015 12:10
        A: fiware-lab-help@lists.fi-ware.org
        Oggetto: [Fiware-lab-help] Power On a VM

        Hi Fiware coach.

        I have powered off one of my Virtual machines. I thought I could power on it again. But Cloud Portal doesn’t let me to do that (there is no option called "Start Instance").

        There is no problem if this option does not exist. I can start everything because i am in test process, However, could you tell me how to proceed to solve this issue?

        P.S. Maybe the problem is that to turn off instance is of foolish people. I know

        Thanks!

        Show
        fw.ext.user FW External User added a comment - Hi Cipriano. I forget to write that information on previous mail. I am on Spain2 region, and my Project id is " Connected to project javier-23 cloud (ID 00000000000000000000000000006550)” However, I have deleted VM that I prower off and I have run everything again. So don’t worry about that. . Thanks! De: Cipriani Marco marco2.cipriani@telecomitalia.it Enviado el: miércoles, 15 de julio de 2015 17:39 Para: Javier Garrido Diaz CC: fiware-lab-help@lists.fi-ware.org Asunto: R: [Fiware-lab-help] Power On a VM Dear Javier, in order to solve your issue, you should tell us: what region you are using your project ID (you can find it selecting your project name and looking at the info bar at the bottom of the page, something like <project-name> (ID 00000000000000000000000000000xyz). Best regards Marco Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Javier Garrido Diaz Inviato: mercoledì 15 luglio 2015 12:10 A: fiware-lab-help@lists.fi-ware.org Oggetto: [Fiware-lab-help] Power On a VM Hi Fiware coach. I have powered off one of my Virtual machines. I thought I could power on it again. But Cloud Portal doesn’t let me to do that (there is no option called "Start Instance"). There is no problem if this option does not exist. I can start everything because i am in test process, However, could you tell me how to proceed to solve this issue? P.S. Maybe the problem is that to turn off instance is of foolish people. I know Thanks!
        Hide
        marcocipriani Marco Cipriani added a comment -

        Dear Javier,
        thank you for the information.
        Anyway you cannot start an instance that you have powered off.
        Only the support team of the region that hosts your VM is able to do that.
        So if you will have again this kind of issue, you have to send an email to fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org> (specifying what region you are using, your project ID e the instance ID) and we’ll forward the request to the proper support team.

        Best regards
        Marco

        Da: Javier Garrido Diaz apps@enoges.com
        Inviato: giovedì 16 luglio 2015 09:23
        A: Cipriani Marco
        Cc: fiware-lab-help@lists.fi-ware.org
        Oggetto: RE: [Fiware-lab-help] Power On a VM

        Hi Cipriano.
        I forget to write that information on previous mail. I am on Spain2 region, and my Project id is " Connected to project javier-23 cloud (ID 00000000000000000000000000006550)” However, I have deleted VM that I prower off and I have run everything again. So don’t worry about that. . Thanks!

        De: Cipriani Marco marco2.cipriani@telecomitalia.it
        Enviado el: miércoles, 15 de julio de 2015 17:39
        Para: Javier Garrido Diaz
        CC: fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org>
        Asunto: R: [Fiware-lab-help] Power On a VM

        Dear Javier,
        in order to solve your issue, you should tell us:

        • what region you are using
        • your project ID (you can find it selecting your project name and looking at the info bar at the bottom of the page, something like <project-name> (ID 00000000000000000000000000000xyz).

        Best regards
        Marco

        Da: fiware-lab-help-bounces@lists.fi-ware.org<fiware-lab-help-bounces@lists.fi-ware.org> fiware-lab-help-bounces@lists.fi-ware.org Per conto di Javier Garrido Diaz
        Inviato: mercoledì 15 luglio 2015 12:10
        A: fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org>
        Oggetto: [Fiware-lab-help] Power On a VM

        Hi Fiware coach.

        I have powered off one of my Virtual machines. I thought I could power on it again. But Cloud Portal doesn’t let me to do that (there is no option called "Start Instance").
        There is no problem if this option does not exist. I can start everything because i am in test process, However, could you tell me how to proceed to solve this issue?
        P.S. Maybe the problem is that to turn off instance is of foolish people. I know
        Thanks!

        Show
        marcocipriani Marco Cipriani added a comment - Dear Javier, thank you for the information. Anyway you cannot start an instance that you have powered off. Only the support team of the region that hosts your VM is able to do that. So if you will have again this kind of issue, you have to send an email to fiware-lab-help@lists.fi-ware.org< fiware-lab-help@lists.fi-ware.org > (specifying what region you are using, your project ID e the instance ID) and we’ll forward the request to the proper support team. Best regards Marco Da: Javier Garrido Diaz apps@enoges.com Inviato: giovedì 16 luglio 2015 09:23 A: Cipriani Marco Cc: fiware-lab-help@lists.fi-ware.org Oggetto: RE: [Fiware-lab-help] Power On a VM Hi Cipriano. I forget to write that information on previous mail. I am on Spain2 region, and my Project id is " Connected to project javier-23 cloud (ID 00000000000000000000000000006550)” However, I have deleted VM that I prower off and I have run everything again. So don’t worry about that. . Thanks! De: Cipriani Marco marco2.cipriani@telecomitalia.it Enviado el: miércoles, 15 de julio de 2015 17:39 Para: Javier Garrido Diaz CC: fiware-lab-help@lists.fi-ware.org< fiware-lab-help@lists.fi-ware.org > Asunto: R: [Fiware-lab-help] Power On a VM Dear Javier, in order to solve your issue, you should tell us: what region you are using your project ID (you can find it selecting your project name and looking at the info bar at the bottom of the page, something like <project-name> (ID 00000000000000000000000000000xyz). Best regards Marco Da: fiware-lab-help-bounces@lists.fi-ware.org< fiware-lab-help-bounces@lists.fi-ware.org > fiware-lab-help-bounces@lists.fi-ware.org Per conto di Javier Garrido Diaz Inviato: mercoledì 15 luglio 2015 12:10 A: fiware-lab-help@lists.fi-ware.org< fiware-lab-help@lists.fi-ware.org > Oggetto: [Fiware-lab-help] Power On a VM Hi Fiware coach. I have powered off one of my Virtual machines. I thought I could power on it again. But Cloud Portal doesn’t let me to do that (there is no option called "Start Instance"). There is no problem if this option does not exist. I can start everything because i am in test process, However, could you tell me how to proceed to solve this issue? P.S. Maybe the problem is that to turn off instance is of foolish people. I know Thanks!

          People

          • Assignee:
            marcocipriani Marco Cipriani
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: