Pietropaolo Alfonso added a comment - 14/Jul/15 3:00 PM Dear Spain support, can you provide the information asked by the user ? thanks.

FW External User added a comment - 15/Jul/15 6:19 PM Hi, ssh -i mongodb.pem centos@130.206.116.170 @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @ WARNING: UNPROTECTED PRIVATE KEY FILE! @ @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ Permissions 0644 for 'mongodb.pem' are too open. It is recommended that your private key files are NOT accessible by others. This private key will be ignored. bad permissions: ignore key: mongodb.pem Enter passphrase for key 'mongodb.pem': It keeps asking me for a passphrase for the .pem file. Best Regards Paulo Pereira Network Engineer Step Ahead Consulting Mobile: 00351 91 595 20 35 Office: 00351 21 440 22 10 Fax: 00351 21 440 22 11 Email: < paulo.pereira@stepahead.pt > paulo.pereira@stepahead.pt Website: < http://www.stepahead.pt/ > www.step < http://www.stepahead.pt/ > a < http://www.stepahead.pt/ > head.pt (New Website) Address: Quinta da Fonte, Ed. D. Pedro I 2770-071 Paço de Arcos | Portugal < https://www.linkedin.com/company/553440?trk=tyah&trkInfo=tarId%3A1397205283850%2Ctas%3Astep%20ahead%20%2Cidx%3A1-2-2 > < https://www.facebook.com/pages/Step-Ahead-Consulting/119771018040031 > < https://www.youtube.com/channel/UCn_ECKHskjfEubzOBLIOaPg > < https://twitter.com/StepAheadCons > < https://www.flickr.com/photos/122962333@N02/ > < https://plus.google.com/u/0/b/103377665413527891991/103377665413527891991 > From: Help-Desk jira-help-desk@fi-ware.org Sent: 15 de julho de 2015 08:45 To: paulo.pereira@stepahead.pt Subject: [FI-WARE-JIRA] ( HELP-3565 ) [Fiware-lab-help] Cento 7 image root password - Organization: Paulo7414 cloud Hi We don't allow for accessing to the VM by ssh by password. You should use your keypair. For CentOS 7 the user is centos. Thus, you should write: ssh -i yourkeypair.pem centos@yourIP You could find more information in < http://stackoverflow.com/questions/23345226/accesing-to-a-vm-on-fi-lab > http://stackoverflow.com/questions/23345226/accesing-to-a-vm-on-fi-lab Regards, Henar < https://jira.fiware.org/secure/ViewProfile.jspa?name=fw.ext.user > FW External User created an issue < https://jira.fiware.org/browse/HELP > Help-Desk / < https://jira.fiware.org/browse/HELP-3565 > < https://jira.fiware.org/browse/HELP-3565 > HELP-3565 < https://jira.fiware.org/browse/HELP-3565 > [Fiware-lab-help] Cento 7 image root password - Organization: Paulo7414 cloud Issue Type: < https://jira.fiware.org/images/icons/issuetypes/defect.png > extRequest Assignee: < https://jira.fiware.org/secure/ViewProfile.jspa?name=henar > Henar Muñoz Components: FIWARE-LAB-HELP Created: 14/Jul/15 1:21 PM Priority: < https://jira.fiware.org/images/icons/priorities/major.png > Major Reporter: < https://jira.fiware.org/secure/ViewProfile.jspa?name=fw.ext.user > FW External User Status: < https://jira.fiware.org/images/icons/statuses/open.png > Open Good morning, I’ve just installed a CentOS 7 instance and I don’t know the root user password, can you help me with this? Thank You, Best Regards, Paulo Pereira Network Engineer Step Ahead Consulting Mobile: 00351 91 595 20 35 Office: 00351 21 440 22 10 Fax: 00351 21 440 22 11 Email: < < paulo.pereira@stepahead.pt > paulo.pereira@stepahead.pt> paulo.pereira@stepahead.pt Website: < < http://www.stepahead.pt/ > http://www.stepahead.pt/ > www.step < < http://www.stepahead.pt/ > http://www.stepahead.pt/ > a < < http://www.stepahead.pt/ > http://www.stepahead.pt/ > head.pt (New Website) Address: Quinta da Fonte, Ed. D. Pedro I 2770-071 Paço de Arcos | Portugal < < https://www.linkedin.com/company/553440?trk=tyah&trkInfo=tarId%3A1397205283 > https://www.linkedin.com/company/553440?trk=tyah&trkInfo=tarId%3A1397205283 850%2Ctas%3Astep%20ahead%20%2Cidx%3A1-2-2> < < https://www.facebook.com/pages/Step-Ahead-Consulting/119771018040031 > https://www.facebook.com/pages/Step-Ahead-Consulting/119771018040031 > < < https://www.youtube.com/channel/UCn_ECKHskjfEubzOBLIOaPg > https://www.youtube.com/channel/UCn_ECKHskjfEubzOBLIOaPg > < < https://twitter.com/StepAheadCons > https://twitter.com/StepAheadCons > < < https://www.flickr.com/photos/122962333@N02/ > https://www.flickr.com/photos/122962333@N02/ > < < https://plus.google.com/u/0/b/103377665413527891991/103377665413527891991 > https://plus.google.com/u/0/b/103377665413527891991/103377665413527891991 >

FW External User added a comment - 15/Jul/15 10:25 PM Hi, I’m on windows accessing the server. But the issue was resolved transforming the .pem key file to .ppk and access the server thru Putty. Thank You, Paulo Pereira Network Engineer Step Ahead Consulting Mobile: 00351 91 595 20 35 Office: 00351 21 440 22 10 Fax: 00351 21 440 22 11 Email: < paulo.pereira@stepahead.pt > paulo.pereira@stepahead.pt Website: < http://www.stepahead.pt/ > www.step < http://www.stepahead.pt/ > a < http://www.stepahead.pt/ > head.pt (New Website) Address: Quinta da Fonte, Ed. D. Pedro I 2770-071 Paço de Arcos | Portugal < https://www.linkedin.com/company/553440?trk=tyah&trkInfo=tarId%3A1397205283850%2Ctas%3Astep%20ahead%20%2Cidx%3A1-2-2 > < https://www.facebook.com/pages/Step-Ahead-Consulting/119771018040031 > < https://www.youtube.com/channel/UCn_ECKHskjfEubzOBLIOaPg > < https://twitter.com/StepAheadCons > < https://www.flickr.com/photos/122962333@N02/ > < https://plus.google.com/u/0/b/103377665413527891991/103377665413527891991 > From: Help-Desk jira-help-desk@fi-ware.org Sent: 15 de julho de 2015 18:53 To: paulo.pereira@stepahead.pt Subject: [FI-WARE-JIRA] ( HELP-3565 ) [Fiware-lab-help] Cento 7 image root password - Organization: Paulo7414 cloud Hi As it is said the problem is that the pem file is too open. "Permissions 0644 for 'mongodb.pem' are too open". You should change it to be more restrictive. You can try chown 0600 mongodb.pem Regards, Henar < https://jira.fiware.org/secure/ViewProfile.jspa?name=fw.ext.user > FW External User created an issue < https://jira.fiware.org/browse/HELP > Help-Desk / < https://jira.fiware.org/browse/HELP-3565 > < https://jira.fiware.org/browse/HELP-3565 > HELP-3565 < https://jira.fiware.org/browse/HELP-3565 > [Fiware-lab-help] Cento 7 image root password - Organization: Paulo7414 cloud Issue Type: < https://jira.fiware.org/images/icons/issuetypes/defect.png > extRequest Assignee: < https://jira.fiware.org/secure/ViewProfile.jspa?name=henar > Henar Muñoz Components: FIWARE-LAB-HELP Created: 14/Jul/15 1:21 PM Priority: < https://jira.fiware.org/images/icons/priorities/major.png > Major Reporter: < https://jira.fiware.org/secure/ViewProfile.jspa?name=fw.ext.user > FW External User Status: < https://jira.fiware.org/images/icons/statuses/assigned.png > Answered Good morning, I’ve just installed a CentOS 7 instance and I don’t know the root user password, can you help me with this? Thank You, Best Regards, Paulo Pereira Network Engineer Step Ahead Consulting Mobile: 00351 91 595 20 35 Office: 00351 21 440 22 10 Fax: 00351 21 440 22 11 Email: < < paulo.pereira@stepahead.pt > paulo.pereira@stepahead.pt> paulo.pereira@stepahead.pt < paulo.pereira@stepahead.pt > Website: < < http://www.stepahead.pt/ > http://www.stepahead.pt/ > www.step < http://www.step > < < http://www.stepahead.pt/ > http://www.stepahead.pt/ > a < < http://www.stepahead.pt/ > http://www.stepahead.pt/ > head.pt (New Website) Address: Quinta da Fonte, Ed. D. Pedro I 2770-071 Paço de Arcos | Portugal < < https://www.linkedin.com/company/553440?trk=tyah&trkInfo=tarId%3A1397205283 > https://www.linkedin.com/company/553440?trk=tyah&trkInfo=tarId%3A1397205283 850%2Ctas%3Astep%20ahead%20%2Cidx%3A1-2-2> < < https://www.facebook.com/pages/Step-Ahead-Consulting/119771018040031 > https://www.facebook.com/pages/Step-Ahead-Consulting/119771018040031 > < < https://www.youtube.com/channel/UCn_ECKHskjfEubzOBLIOaPg > https://www.youtube.com/channel/UCn_ECKHskjfEubzOBLIOaPg > < < https://twitter.com/StepAheadCons > https://twitter.com/StepAheadCons > < < https://www.flickr.com/photos/122962333@N02/ > https://www.flickr.com/photos/122962333@N02/ > < < https://plus.google.com/u/0/b/103377665413527891991/103377665413527891991 > https://plus.google.com/u/0/b/103377665413527891991/103377665413527891991 >