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  1. Help-Desk
  2. HELP-34

FIWARE.Request.General.Re: Contact form

    Details

      Description

      Dear Matteo,

      Thanks for contacting us.

      For technical questions related to FI-Lab is always best to contact the
      dedicated mailing list that we refer to on http://lab.fi-ware.org/. The
      contact form on our web page has a different scope and it is read by a
      different team who cannot help you directly. It is fine to use it but
      it adds a delay, if I was you I would use
      iware-lab-help@lists.fi-ware.org to ensure a faster response.

      I forward your question to my colleagues who should be able to answer.

      Sorry for all the trouble and I hope that this will get resolved soon.

      Best regards,

      Miguel

      El 17/04/2014 15:27, FI-WARE escribió:
      >
      >
      > Matteo wrote:
      >
      > Dear Fi-Ware team,
      >
      > We are experiencing some issues in connetting to our VM via ssh.The command ssh -i [keypar_file] -vvv root@[ip_address] give us a connection time out error.All was working fine some days ago but now, we can not connect.
      >
      > _______________________________________________
      > Fiware-feedback mailing list
      > Fiware-feedback@lists.fi-ware.org
      > https://lists.fi-ware.org/listinfo/fiware-feedback
      > .
      >


      ----------------------------------------------------------------------
      / _// Miguel Carrillo Pacheco
      _/ _/ _/ _/ Telefónica Distrito Telefónica
      / _//_/ _/ _/ Investigación y Edifico Oeste 1, Planta 9
      _/ _/ _/ _/ Desarrollo Ronda de la Comunicación S/N
      / _// 28050 Madrid (Spain)
      Tel: (+34) 91 483 26 77

      e-mail: mcp@tid.es

      Follow FI-WARE on the net

      Website: http://www.fi-ware.org
      Facebook: http://www.facebook.com/pages/FI-WARE/251366491587242
      Twitter: http://twitter.com/Fiware
      LinkedIn: http://www.linkedin.com/groups/FIWARE-4239932
      ----------------------------------------------------------------------

      ________________________________

      Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo.
      This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at:
      http://www.tid.es/ES/PAGINAS/disclaimer.aspx
      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

        Activity

        Hide
        FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment -

        Hi Matteo

        Thanks for contacting us. We had some problems with the infrastructure, which have been solved them. Can you try it again and tell us if you continue having problems.
        Sorry for any inconvenience,
        Regards,
        Henar

        ----Mensaje original----
        De: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org En nombre de Miguel Carrillo
        Enviado el: lunes, 21 de abril de 2014 11:42
        Para: Matteo; fiware-lab-help@lists.fi-ware.org
        Asunto: Re: [Fiware-lab-help] [Fiware-feedback] [FI-WARE] Contact form

        Dear Matteo,

        Thanks for contacting us.

        For technical questions related to FI-Lab is always best to contact the dedicated mailing list that we refer to on http://lab.fi-ware.org/. The contact form on our web page has a different scope and it is read by a different team who cannot help you directly. It is fine to use it but it adds a delay, if I was you I would use iware-lab-help@lists.fi-ware.org to ensure a faster response.

        I forward your question to my colleagues who should be able to answer.

        Sorry for all the trouble and I hope that this will get resolved soon.

        Best regards,

        Miguel

        El 17/04/2014 15:27, FI-WARE escribió:
        >
        >
        > Matteo wrote:
        >
        > Dear Fi-Ware team,
        >
        > We are experiencing some issues in connetting to our VM via ssh.The command ssh -i [keypar_file] -vvv root@[ip_address] give us a connection time out error.All was working fine some days ago but now, we can not connect.
        >
        > _______________________________________________
        > Fiware-feedback mailing list
        > Fiware-feedback@lists.fi-ware.org
        > https://lists.fi-ware.org/listinfo/fiware-feedback
        > .
        >


        ----------------------------------------------------------------------
        / _// Miguel Carrillo Pacheco
        _/ _/ _/ _/ Telefónica Distrito Telefónica
        / _//_/ _/ _/ Investigación y Edifico Oeste 1, Planta 9
        _/ _/ _/ _/ Desarrollo Ronda de la Comunicación S/N
        / _// 28050 Madrid (Spain)
        Tel: (+34) 91 483 26 77

        e-mail: mcp@tid.es

        Follow FI-WARE on the net

        Website: http://www.fi-ware.org
        Facebook: http://www.facebook.com/pages/FI-WARE/251366491587242
        Twitter: http://twitter.com/Fiware
        LinkedIn: http://www.linkedin.com/groups/FIWARE-4239932
        ----------------------------------------------------------------------

        ________________________________

        Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo.
        This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at:
        http://www.tid.es/ES/PAGINAS/disclaimer.aspx
        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        ________________________________

        Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo.
        This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at:
        http://www.tid.es/ES/PAGINAS/disclaimer.aspx
        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment - Hi Matteo Thanks for contacting us. We had some problems with the infrastructure, which have been solved them. Can you try it again and tell us if you continue having problems. Sorry for any inconvenience, Regards, Henar ---- Mensaje original ---- De: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org En nombre de Miguel Carrillo Enviado el: lunes, 21 de abril de 2014 11:42 Para: Matteo; fiware-lab-help@lists.fi-ware.org Asunto: Re: [Fiware-lab-help] [Fiware-feedback] [FI-WARE] Contact form Dear Matteo, Thanks for contacting us. For technical questions related to FI-Lab is always best to contact the dedicated mailing list that we refer to on http://lab.fi-ware.org/ . The contact form on our web page has a different scope and it is read by a different team who cannot help you directly. It is fine to use it but it adds a delay, if I was you I would use iware-lab-help@lists.fi-ware.org to ensure a faster response. I forward your question to my colleagues who should be able to answer. Sorry for all the trouble and I hope that this will get resolved soon. Best regards, Miguel El 17/04/2014 15:27, FI-WARE escribió: > > > Matteo wrote: > > Dear Fi-Ware team, > > We are experiencing some issues in connetting to our VM via ssh.The command ssh -i [keypar_file] -vvv root@ [ip_address] give us a connection time out error.All was working fine some days ago but now, we can not connect. > > _______________________________________________ > Fiware-feedback mailing list > Fiware-feedback@lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-feedback > . > – ---------------------------------------------------------------------- / _/ / Miguel Carrillo Pacheco _/ _/ _/ _/ Telefónica Distrito Telefónica / _/ /_/ _/ _/ Investigación y Edifico Oeste 1, Planta 9 _/ _/ _/ _/ Desarrollo Ronda de la Comunicación S/N / _/ / 28050 Madrid (Spain) Tel: (+34) 91 483 26 77 e-mail: mcp@tid.es Follow FI-WARE on the net Website: http://www.fi-ware.org Facebook: http://www.facebook.com/pages/FI-WARE/251366491587242 Twitter: http://twitter.com/Fiware LinkedIn: http://www.linkedin.com/groups/FIWARE-4239932 ---------------------------------------------------------------------- ________________________________ Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo. This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at: http://www.tid.es/ES/PAGINAS/disclaimer.aspx _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help ________________________________ Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo. This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at: http://www.tid.es/ES/PAGINAS/disclaimer.aspx _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help

          People

          • Assignee:
            mcp Miguel Carrillo
            Reporter:
            fw.ext.user FW External User
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              Updated:
              Resolved: