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  1. Help-Desk
  2. HELP-3384

FIWARE.Request.Lab.Prague.FI-Lab Assistance.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hello.

          While trying to clone a blueprint (in order to lunch a new instance installed with the FIWARE CEP GE), we get the following error message in the FIWARE cloud portal:

          Error: Error cloning blueprint MotionChart CEP. Cause: 400 Error info <https://cloud.lab.fiware.org/#>

          {"message":"The name is not valid#1biuhjswwodjkdw1hbdkn4e8z","code":41}

          In other cases, we have also received a "500" error when attempting to do exactly the same thing.

          Since we are currently receiving this error when attempting to clone an existing blueprint, we have (in the mean time) also attempted to launch a new instance with a basic OS image. Another problem in this case is that it seems that there are no more "floating IP's" available. Can we request 2 floating IP's to be assigned to us, somehow?

          Best regards,
          Brian René Jensen
          Back-end developer @ MotionChart
          +372 5678 1173
          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: =?utf-8?Q?Brian_Ren=C3=A9_Jensen?= <brian@motionchart.com>]

            Activity

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            fw.ext.user FW External User added a comment -

            Dear Brian,

            Can you send us:

            • which region do you use?
            • your tenantid or username.

            Best Regards,
            Gergő

            –
            Gergő Gombos

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            fw.ext.user FW External User added a comment - Dear Brian, Can you send us: which region do you use? your tenantid or username. Best Regards, Gergő – Gergő Gombos _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
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            fw.ext.user FW External User added a comment -

            Dear Brian,

            Thank you. I forwarded your request to the Prague Node, and they will
            check the problem and they will write to you.

            Bests,
            Gergő

            –
            Gergő Gombos

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            fw.ext.user FW External User added a comment - Dear Brian, Thank you. I forwarded your request to the Prague Node, and they will check the problem and they will write to you. Bests, Gergő – Gergő Gombos _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
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            WIGNER Budapest Node Helpdesk added a comment -

            User wrote:

            Hello Gergő.

            Node: Prague
            E-mail: brian@motionchart.com
            Organisation ID: 00000000000000000000000000013745

            Show
            WIGNER Budapest Node Helpdesk added a comment - User wrote: Hello Gergő. Node: Prague E-mail: brian@motionchart.com Organisation ID: 00000000000000000000000000013745
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            prgsupportteam Prague Node Helpdesk added a comment -

            Dear Brian, we are pretty short on publicly routable IPv4 addresses in XIFI, and allocating more of them to one user is something which we try to avoid. Could you please clarify why you require two addresses?

            Show
            prgsupportteam Prague Node Helpdesk added a comment - Dear Brian, we are pretty short on publicly routable IPv4 addresses in XIFI, and allocating more of them to one user is something which we try to avoid. Could you please clarify why you require two addresses?

              People

              • Assignee:
                prgsupportteam Prague Node Helpdesk
                Reporter:
                fw.ext.user FW External User
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                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: