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  1. Help-Desk
  2. HELP-3375

FIWARE.Request.Tech.WebUI.WebTundra3D.LightProblem

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-TECH-HELP
        • Labels:
          None
        • HD-Chapter:
          WebUI
        • HD-Enabler:
          Web Tundra 3D

          Description

          Hi,

          A user is having problemas with WebTundraGFX. Here it is her report:

          "We are using the WebTundraGFX example to load a 3D static model.
          Everything works fine, we can use the mouse controls to zoom, rotate and
          move the character.
          We can even change, by code the lights of the 3D environment and camera
          position.
          However the character is not well iluminated. There are some parts that
          appear dark black.
          We've tested it with red, blue and white lights (see attached images) an it
          always apper some dark areas.
          Any suggestions on how to solve it? Why is this caused?"

          Thanks in advance.
          Kr, Xavi Carol.

          _______________________________________________
          Fiware-creatifi-coaching mailing list
          Fiware-creatifi-coaching@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching

          [Created via e-mail received from: Xavier Carol Rossell <xavier.carol@i2cat.net>]

            Issue Links

            clones

            extRequest - Request from external stakeholder received in the help desk HELC-801 FIWARE.Request.Coach.CreatiFI.General Support #318: WebTundraGFX problem lighting textures

            • Major - Major loss of function.
            • Closed

              Activity

              Descending order - Click to sort in ascending order
              Transition Time In Source Status Execution Times Last Executer Last Execution Date
              Open Open In Progress In Progress
              		47d 21h 55m 1 Toni Alatalo 05/Aug/15 9:26 AM
              In Progress In Progress Answered Answered
              		10s 1 Toni Alatalo 05/Aug/15 9:27 AM
              Answered Answered Closed Closed
              		5s 1 Toni Alatalo 05/Aug/15 9:27 AM
              fla Fernando Lopez made changes -
              Fix Version/s 2021 [ 12600 ]
              mev Manuel Escriche made changes -
              HD-Enabler Web Tundra 3D [ 10902 ]
              HD-Chapter WebUI [ 10842 ]
              mev Manuel Escriche made changes -
              Summary FIWARE.Request.Lab.WebUI.WebTundra3D.LightProblem FIWARE.Request.Tech.WebUI.WebTundra3D.LightProblem
              cvetan Cvetan Stefanovski made changes -
              Summary CLONE - [Fiware-creatifi-coaching] [CreatiFI Barcelona Hub] General Support #318: WebTundraGFX problem lighting textures FIWARE.Request.Lab.WebUI.WebTundra3D.LightProblem
              antont Toni Alatalo made changes -
              Resolution Done [ 10000 ]
              Status Answered [ 10104 ] Closed [ 6 ]
              antont Toni Alatalo made changes -
              Status In Progress [ 3 ] Answered [ 10104 ]
              antont Toni Alatalo made changes -
              Status Open [ 1 ] In Progress [ 3 ]
              Hide
              Permalink
              antont Toni Alatalo added a comment -

              this seems to be resolved in the original issue (from which this is cloned), pending for final confirmation from the help requester still.

              Show
              antont Toni Alatalo added a comment - this seems to be resolved in the original issue (from which this is cloned), pending for final confirmation from the help requester still.
              Hide
              Permalink
              antont Toni Alatalo added a comment -

              BTW I gave some suggestions & asked for more information in the original issue (not this clone) but there's been no reply so far.

              Show
              antont Toni Alatalo added a comment - BTW I gave some suggestions & asked for more information in the original issue (not this clone) but there's been no reply so far.
              cvetan Cvetan Stefanovski made changes -
              Assignee Jonne Nauha [ jonnenauha ] Cvetan Stefanovski [ cvetan ]
              Hide
              Permalink
              tospie Torsten Spieldenner added a comment -

              Hi Jonne!
              Here is a support request concerning WebTundra. Could you please have a
              look at it?

              Thank you!
              Torsten

              –
              Torsten Spieldenner, M.Sc.

              Tel.: +49 6 81 / 8 57 75 - 77 48
              Fax.: +49 6 81 / 8 57 75 - 22 35

              Internet: http://www.dfki.de/web/forschung/asr/

              -------------------------------------------------------------
              Deutsches Forschungszentrum fuer Kuenstliche Intelligenz GmbH
              Trippstadter Strasse 122, D-67663 Kaiserslautern, Germany

              Geschaeftsfuehrung:
              Prof. Dr. Dr. h.c. mult. Wolfgang Wahlster (Vorsitzender)
              Dr. Walter Olthoff

              Vorsitzender des Aufsichtsrats:
              Prof. Dr. h.c. Hans A. Aukes

              Amtsgericht Kaiserslautern, HRB 2313
              -------------------------------------------------------------

              Show
              tospie Torsten Spieldenner added a comment - Hi Jonne! Here is a support request concerning WebTundra. Could you please have a look at it? Thank you! Torsten – Torsten Spieldenner, M.Sc. Tel.: +49 6 81 / 8 57 75 - 77 48 Fax.: +49 6 81 / 8 57 75 - 22 35 Internet: http://www.dfki.de/web/forschung/asr/ ------------------------------------------------------------- Deutsches Forschungszentrum fuer Kuenstliche Intelligenz GmbH Trippstadter Strasse 122, D-67663 Kaiserslautern, Germany Geschaeftsfuehrung: Prof. Dr. Dr. h.c. mult. Wolfgang Wahlster (Vorsitzender) Dr. Walter Olthoff Vorsitzender des Aufsichtsrats: Prof. Dr. h.c. Hans A. Aukes Amtsgericht Kaiserslautern, HRB 2313 -------------------------------------------------------------
              tospie Torsten Spieldenner made changes -
              Assignee Torsten Spieldenner [ torsten.spieldenner ] Jonne Nauha [ jonnenauha ]
              mev Manuel Escriche made changes -
              Assignee Torsten Spieldenner [ torsten.spieldenner ]
              leandroguillen Leandro Guillén made changes -
              Assignee Leandro Guillén [ leandro.guillen ]
              leandroguillen Leandro Guillén made changes -
              Project Help-Coaches-Desk [ 10926 ] Help-Desk [ 10841 ]
              Key HELC-811 HELP-3375
              Component/s FIWARE-TECH-HELP [ 10278 ]
              Component/s CreatiFI [ 10357 ]
              FI-WARE Environment FI-LAB [ 10100 ]
              leandroguillen Leandro Guillén made changes -
              Field Original Value New Value
              Link This issue clones HELC-801 [ HELC-801 ]
              leandroguillen Leandro Guillén created issue -

                People

                • Assignee:
                  cvetan Cvetan Stefanovski
                  Reporter:
                  leandroguillen Leandro Guillén
                • Votes:
                  0 Vote for this issue
                  Watchers:
                  3 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved: