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  1. Help-Desk
  2. HELP-3352

FIWARE.Request.Lab.Spain.Problem With Remote Access To Server.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Buen día, el día de ayer, 15 de junio, y hoy, 16 de junio, hemos tenido problemas al iniciar sesion vía externa al servidor. El servidor esta creado en la región Spain2 con la IP pública 130.206.116.119 asociada. Al revisar el estado en el Cloud Portal nos muestra que el servidor esta corriendo y esta activo. Ya hemos re-iniciado la instancia un par de veces y el proceso se efectua correctamente más aún así no permite el acceso remoto.

      También queremos comentarles que se encontró un error con respecto a los recursos del servidor, al revisar la información mediante la página de Fiware Lab se especifica que el espacio en disco es de 40Gb pero cuando revisamos dentro del servidor nos arrojo que solo contiene 10Gb en disco, lo cual no corresponde y no es suficiente para el servidor principal.

      Pedimos su ayuda para solucionar estos inconvenientes y de antemano muchas gracias por su atención y tiempo dedicado hacia nosotros.
      _______________________________________________________________________________________________

      Good morning, yesterday, June 15, and today, June 16, we had some problems when logging the server externally. The server is created in Spain2 region with public IP 130.206.116.119 associated. In reviewing the state in Cloud Portal it shows that the server is running and active. We have already reboot the instance a couple of times and the process is carried out correctly even so does not allow remote access.

      We also want to tell you that an error is found with respect to server resources, to review the information by Fiware Lab page specifies that the disk is 40GB but when we checked into the server we found that only has 10GB disk, which is not applicable and not enough to the main server.

      We ask your help to solve these problems and in advance thank you very much for your attention and time devoted to us.
      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Prog Emiti <prog@emiti.co>]

        Activity

          People

          • Assignee:
            jicg José Ignacio Carretero Guarde
            Reporter:
            fw.ext.user FW External User
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            Dates

            • Created:
              Updated:
              Resolved: