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  1. Help-Desk
  2. HELP-3351

FIWARE.Request.Lab.Gent.No network access to instances.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hello,

      I have difficulties with the network setup in FI-Lab.

      I cannot access my instances via the floating IPs (ssh doesn’t work, ping does’t work).

      Project is: nikita-omarev-1 cloud (ID 00000000000000000000000000013657)

      I created two different instances, new separate network with subnet,

      router with assigned network interface, assigned floating IPs to the instances.

      Also configured the security group to allow access to port 22 and ICMP with type -1 and code -1.

      I would appreciate you help!

      Thanks,
      Nikita

      Digitally yours,

      Nikita OMAREV
      T +32 32 97 77 74
      F +32 32 97 77 72
      Nikita@d2.eu<nikita@d2.eu>

      www.d2.eu<http://www.d2.eu/> pos – payment – digital cinema technology
      www.dcp360.eu<http://www.dcp360.eu/> dcp duplication
      www.appetite4.com<http://www.appetite4.com/> APP platform for culture, tourism, sport, city-marketing

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Nikita <Nikita@d2.eu>]

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        Activity

        Hide
        marcocipriani Marco Cipriani added a comment - - edited

        Dear Nikita,
        could you tell us what region are you using?

        Best regards
        Marco

        Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Nikita
        Inviato: martedì 16 giugno 2015 18:14
        A: fiware-lab-help
        Cc: James Troch
        Oggetto: [Fiware-lab-help] No network access to instances

        Hello,

        I have difficulties with the network setup in FI-Lab.

        I cannot access my instances via the floating IPs (ssh doesn’t work, ping does’t work).

        Project is: nikita-omarev-1 cloud (ID 00000000000000000000000000013657)

        I created two different instances, new separate network with subnet,

        router with assigned network interface, assigned floating IPs to the instances.

        Also configured the security group to allow access to port 22 and ICMP with type -1 and code -1.

        I would appreciate you help!

        Thanks,
        Nikita

        Digitally yours,

        Nikita OMAREV
        T +32 32 97 77 74
        F +32 32 97 77 72
        Nikita@d2.eu<nikita@d2.eu>

        www.d2.eu<http://www.d2.eu/> pos – payment – digital cinema technology
        www.dcp360.eu<http://www.dcp360.eu/> dcp duplication
        www.appetite4.com<http://www.appetite4.com/> APP platform for culture, tourism, sport, city-marketing

        Show
        marcocipriani Marco Cipriani added a comment - - edited Dear Nikita, could you tell us what region are you using? Best regards Marco Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Nikita Inviato: martedì 16 giugno 2015 18:14 A: fiware-lab-help Cc: James Troch Oggetto: [Fiware-lab-help] No network access to instances Hello, I have difficulties with the network setup in FI-Lab. I cannot access my instances via the floating IPs (ssh doesn’t work, ping does’t work). Project is: nikita-omarev-1 cloud (ID 00000000000000000000000000013657) I created two different instances, new separate network with subnet, router with assigned network interface, assigned floating IPs to the instances. Also configured the security group to allow access to port 22 and ICMP with type -1 and code -1. I would appreciate you help! Thanks, Nikita Digitally yours, Nikita OMAREV T +32 32 97 77 74 F +32 32 97 77 72 Nikita@d2.eu< nikita@d2.eu > www.d2.eu< http://www.d2.eu/ > pos – payment – digital cinema technology www.dcp360.eu< http://www.dcp360.eu/ > dcp duplication www.appetite4.com< http://www.appetite4.com/ > APP platform for culture, tourism, sport, city-marketing
        Hide
        fw.ext.user FW External User added a comment -

        Greetings Marco

        Yes, the region is Gent.

        Thanks
        Nikita

        Digitally yours,

        Nikita OMAREV
        T +32 32 97 77 74
        F +32 32 97 77 72
        Nikita@d2.eu<nikita@d2.eu>

        www.d2.eu<http://www.d2.eu/> pos – payment – digital cinema technology
        www.dcp360.eu<http://www.dcp360.eu/> dcp duplication
        www.appetite4.com<http://www.appetite4.com/> APP platform for culture, tourism, sport, city-marketing

        On Jun 16, 2015, at 7:29 PM, Cipriani Marco <marco2.cipriani@telecomitalia.it<marco2.cipriani@telecomitalia.it>> wrote:

        Dear Nikita,
        could you tell us what region are you using?

        Best regards
        Marco

        Da: fiware-lab-help-bounces@lists.fi-ware.org<fiware-lab-help-bounces@lists.fi-ware.org> fiware-lab-help-bounces@lists.fi-ware.org Per conto di Nikita
        Inviato: martedì 16 giugno 2015 18:14
        A: fiware-lab-help
        Cc: James Troch
        Oggetto: [Fiware-lab-help] No network access to instances

        Hello,

        I have difficulties with the network setup in FI-Lab.

        I cannot access my instances via the floating IPs (ssh doesn’t work, ping does’t work).

        Project is: nikita-omarev-1 cloud (ID 00000000000000000000000000013657)

        I created two different instances, new separate network with subnet,

        router with assigned network interface, assigned floating IPs to the instances.

        Also configured the security group to allow access to port 22 and ICMP with type -1 and code -1.

        I would appreciate you help!

        Thanks,
        Nikita

        Digitally yours,

        Nikita OMAREV
        T +32 32 97 77 74
        F +32 32 97 77 72
        Nikita@d2.eu<nikita@d2.eu>

        www.d2.eu<http://www.d2.eu/> pos – payment – digital cinema technology
        www.dcp360.eu<http://www.dcp360.eu/> dcp duplication
        www.appetite4.com<http://www.appetite4.com/> APP platform for culture, tourism, sport, city-marketing

        Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie.

        This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks.

        <logo Ambiente_foglia2.jpg>Rispetta l'ambiente. Non stampare questa mail se non è necessario.

        ------------------------
        This email was scanned by BitDefender. <logo Ambiente_foglia2.jpg>

        Show
        fw.ext.user FW External User added a comment - Greetings Marco Yes, the region is Gent. Thanks Nikita Digitally yours, Nikita OMAREV T +32 32 97 77 74 F +32 32 97 77 72 Nikita@d2.eu< nikita@d2.eu > www.d2.eu< http://www.d2.eu/ > pos – payment – digital cinema technology www.dcp360.eu< http://www.dcp360.eu/ > dcp duplication www.appetite4.com< http://www.appetite4.com/ > APP platform for culture, tourism, sport, city-marketing On Jun 16, 2015, at 7:29 PM, Cipriani Marco <marco2.cipriani@telecomitalia.it< marco2.cipriani@telecomitalia.it >> wrote: Dear Nikita, could you tell us what region are you using? Best regards Marco Da: fiware-lab-help-bounces@lists.fi-ware.org< fiware-lab-help-bounces@lists.fi-ware.org > fiware-lab-help-bounces@lists.fi-ware.org Per conto di Nikita Inviato: martedì 16 giugno 2015 18:14 A: fiware-lab-help Cc: James Troch Oggetto: [Fiware-lab-help] No network access to instances Hello, I have difficulties with the network setup in FI-Lab. I cannot access my instances via the floating IPs (ssh doesn’t work, ping does’t work). Project is: nikita-omarev-1 cloud (ID 00000000000000000000000000013657) I created two different instances, new separate network with subnet, router with assigned network interface, assigned floating IPs to the instances. Also configured the security group to allow access to port 22 and ICMP with type -1 and code -1. I would appreciate you help! Thanks, Nikita Digitally yours, Nikita OMAREV T +32 32 97 77 74 F +32 32 97 77 72 Nikita@d2.eu< nikita@d2.eu > www.d2.eu< http://www.d2.eu/ > pos – payment – digital cinema technology www.dcp360.eu< http://www.dcp360.eu/ > dcp duplication www.appetite4.com< http://www.appetite4.com/ > APP platform for culture, tourism, sport, city-marketing Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie. This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks. <logo Ambiente_foglia2.jpg>Rispetta l'ambiente. Non stampare questa mail se non è necessario. ------------------------ This email was scanned by BitDefender. <logo Ambiente_foglia2.jpg>
        Hide
        marcocipriani Marco Cipriani added a comment - - edited

        Dear Nikita,
        I have just forwarded your request to the Gent support team.

        Best regards
        Marco

        Da: Nikita Nikita@d2.eu
        Inviato: martedì 16 giugno 2015 19:07
        A: Cipriani Marco
        Cc: James Troch; fiware-lab-help
        Oggetto: Re: No network access to instances

        Greetings Marco

        Yes, the region is Gent.

        Thanks
        Nikita

        Digitally yours,

        Nikita OMAREV
        T +32 32 97 77 74
        F +32 32 97 77 72
        Nikita@d2.eu<nikita@d2.eu>

        www.d2.eu<http://www.d2.eu/> pos – payment – digital cinema technology
        www.dcp360.eu<http://www.dcp360.eu/> dcp duplication
        www.appetite4.com<http://www.appetite4.com/> APP platform for culture, tourism, sport, city-marketing

        Show
        marcocipriani Marco Cipriani added a comment - - edited Dear Nikita, I have just forwarded your request to the Gent support team. Best regards Marco Da: Nikita Nikita@d2.eu Inviato: martedì 16 giugno 2015 19:07 A: Cipriani Marco Cc: James Troch; fiware-lab-help Oggetto: Re: No network access to instances Greetings Marco Yes, the region is Gent. Thanks Nikita Digitally yours, Nikita OMAREV T +32 32 97 77 74 F +32 32 97 77 72 Nikita@d2.eu< nikita@d2.eu > www.d2.eu< http://www.d2.eu/ > pos – payment – digital cinema technology www.dcp360.eu< http://www.dcp360.eu/ > dcp duplication www.appetite4.com< http://www.appetite4.com/ > APP platform for culture, tourism, sport, city-marketing
        Hide
        IMINDS Gent Node Helpdesk added a comment -

        Dear Nikita,

        Resources should be created with following order:
        1- Create a private network with dhcp enabled.
        2- Create a router.
        3- Assign a public gateway to the router.
        4- Assign a new interface to your router with the private network.
        5- Configure Security groups. (For ping icmp,0,0,0.0.0.0/0)
        5- Create instances with the network interface on the private network.
        6- Associate a floating ip to the instance

        Please, stop the instances, disassociate the floating ips and delete them. Clear and delete the router interfaces and gateway and redo step by step.

        Thank you.

        Best regards,

        The Gent Team.

        Show
        IMINDS Gent Node Helpdesk added a comment - Dear Nikita, Resources should be created with following order: 1- Create a private network with dhcp enabled. 2- Create a router. 3- Assign a public gateway to the router. 4- Assign a new interface to your router with the private network. 5- Configure Security groups. (For ping icmp,0,0,0.0.0.0/0) 5- Create instances with the network interface on the private network. 6- Associate a floating ip to the instance Please, stop the instances, disassociate the floating ips and delete them. Clear and delete the router interfaces and gateway and redo step by step. Thank you. Best regards, The Gent Team.

          People

          • Assignee:
            IMINDS Gent Node Helpdesk
            Reporter:
            fw.ext.user FW External User
          • Votes:
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            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: