Details
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Type:
extRequest
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Status: Closed
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Priority:
Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Node:Spain
Description
We are having problems again with FIWARE Lab since yesterday. We can see
that Spain 2 is working according to Fiware Sanity check (See this
<http://fi-health.lab.fi-ware.org/>). However, we are not able to access
our machines. We tried releasing and getting a new IP, and using it on our
different machines, but we are not able to access them through SSH. Could
you please ask someone to help us with the issue.
In case you need it, we are part of the SAPIN team (FINODEX 012).
Best regards
–
Carlos Corrales
Cofounder Secmotic Innovation S.L.
http://www.secmotic.com
_______________________________________________
Fiware-lab-help mailing list
Fiware-lab-help@lists.fi-ware.org
https://lists.fi-ware.org/listinfo/fiware-lab-help
[Created via e-mail received from: Carlos Corrales <carlos@secmotic.com>]
Activity
Hi Jesus,
Any news about it? We need to keep working on our app!
Best regards
–
Carlos Corrales
Cofounder Secmotic Innovation S.L.
http://www.secmotic.com
Hi,
I have just done it, and I'm still unable to access. When trying to connect
using SSH, I get connection timeout error. The thing is that when doing a
tracert I get to the machine but it tries to continue:
9 31 ms 35 ms 31 ms rediris-2.espanix.net [193.149.1.154]
10 32 ms 32 ms 32 ms CIEMAT.XE4-1-0.telmad.rt6.mad.red.rediris.es
0.206.245.46]
11 41 ms 41 ms 41 ms 130.206.193.94
12 41 ms 41 ms 41 ms 130.206.112.2
13 45 ms 44 ms 44 ms 130.206.123.187
14 * * * Tiempo de espera agotado para esta
solicitud.
15 * * * Tiempo de espera agotado para esta
solicitud.
Could you help us?
–
Carlos Corrales
Cofounder Secmotic Innovation S.L.
http://www.secmotic.com
Hi,
It is accesible for me now. I guess you recreated the instance. Now,
somehow, my partners cannot access the machine. I guess the SSH
authorized_keys file has been regenerated... I will fix it. I would like to
know what was the issue, just in case it happens again!
Best regards
–
Carlos Corrales
Cofounder Secmotic Innovation S.L.
http://www.secmotic.com
One more thing,
When trying to access the other instance, I get host unreachable error.
ping 192.168.202.162
PING 192.168.202.162 (192.168.202.162) 56(84) bytes of data.
From 192.168.198.187 icmp_seq=1 Destination Host Unreachable
From 192.168.198.187 icmp_seq=2 Destination Host Unreachable
From 192.168.198.187 icmp_seq=3 Destination Host Unreachable
I need help with this. That instance is critical.
Best regards
–
Carlos Corrales
Cofounder Secmotic Innovation S.L.
http://www.secmotic.com
Hi Jesus,
The names of our VMs are:
SecurityModuleV1, Instance ID: 76e6c878-14e0-4c8c-9977-70b878290ea3
Orion, Instance ID: 2f0e68d3-45ba-4f5c-8d0d-fc389e9b192a
Our cloud Id is : ID 00000000000000000000000000012229
Thanks
–
Carlos Corrales
Cofounder Secmotic Innovation S.L.
http://www.secmotic.com