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  1. Help-Desk
  2. HELP-3338

FIWARE.Request.Lab.Spain.spain2 down again, please fix it

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hello,

      we are again having trouble accessing our Virtual Machine via ssh. Looks
      like spain2 is down again, similar to this incident
      https://jira.fiware.org/browse/HELP-3179 I reported couple of weeks ago.

      Details about the VM

      • *Name: * demo-poc-2
      • *ID: * eab0b606-4ded-40f3-9b5d-54ae2d0d4486

      Could you fix this as soon as possible? And we really need the connection
      to stay alive during our proof of concept project.

      Thanks,
      Harri Kyllönen / Symbio

      [Created via e-mail received from: Symbio Fiware <symbiofiware@gmail.com>]

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        3h 9m 1 Henar Muñoz 16/Jun/15 12:41 PM
        In Progress In Progress Answered Answered
        4s 1 Henar Muñoz 16/Jun/15 12:41 PM
        Answered Answered Closed Closed
        2d 19h 49m 1 Henar Muñoz 19/Jun/15 8:31 AM
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        backlogmanager Backlog Manager made changes -
        Summary FIWARE.Request.Lab.spain2 down again, please fix it FIWARE.Request.Lab.Spain.spain2 down again, please fix it
        mev Manuel Escriche made changes -
        HD-Node Spain [ 10846 ]
        mev Manuel Escriche made changes -
        Sender Email symbiofiware@gmail.com
        backlogmanager Backlog Manager made changes -
        Summary spain2 down again, please fix it FIWARE.Request.Lab.spain2 down again, please fix it
        henar Henar Muñoz made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        Hide
        fw.ext.user FW External User added a comment -

        Today at 9:54AM local time (about 15 minutes ago) the ssh connection broke
        down again. Am I supposed to report an incident on daily basis for these
        disconnections? Please check what is the problem this time.

        Also, if possible, I'd like to understand better what is causing these
        problems. Are you doing some upgrades or whatever?

        BR,
        Harri K.

        On Tue, Jun 16, 2015 at 1:42 PM, Help-Desk <jira-help-desk@fi-ware.org>

        Show
        fw.ext.user FW External User added a comment - Today at 9:54AM local time (about 15 minutes ago) the ssh connection broke down again. Am I supposed to report an incident on daily basis for these disconnections? Please check what is the problem this time. Also, if possible, I'd like to understand better what is causing these problems. Are you doing some upgrades or whatever? BR, Harri K. On Tue, Jun 16, 2015 at 1:42 PM, Help-Desk <jira-help-desk@fi-ware.org>
        henar Henar Muñoz made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        henar Henar Muñoz made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        henar Henar Muñoz made changes -
        Assignee Spain Node Support Team [ spain.node ] Henar Muñoz [ henar ]
        mev Manuel Escriche made changes -
        Assignee Spain Node Support Team [ spain.node ]
        mev Manuel Escriche made changes -
        Field Original Value New Value
        Component/s FIWARE-LAB-HELP [ 10279 ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            henar Henar Muñoz
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: