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  1. Help-Desk
  2. HELP-3295

FIWARE.Request.Lab.Trento.Filabs IP problem.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Dear Fiware support,

      I'm a part of Fractals accelerator and I have been upgraded to community account on Filabs with resources assigned in Trento node. The problem is that I have no floating IPs available at all in any of the offered pools. Any advice ?

      Best,
      Ana

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Milicic Ana <ana.milicic@epfl.ch>]

        Activity

        Hide
        sandor Sándor Laki added a comment -

        Dear Ana,

        Which region do you use?

        Thank you in advance,
        Best,
        Sandor


        Sándor Laki
        EU FP7 FI-PPP XIFI project,
        Wigner Research Centre for Physics,
        Hungarian Academy of Sciences
        Konkoly Thege Miklós út 29-33.
        H-1121, Budapest, Hungary
        Cell: +36 70 374 2646
        Skype: sandor.laki

        XIFI: https://fi-xifi.eu/home.html
        FI-PPP: http://www.fi-ppp.eu/

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        sandor Sándor Laki added a comment - Dear Ana, Which region do you use? Thank you in advance, Best, Sandor – Sándor Laki EU FP7 FI-PPP XIFI project, Wigner Research Centre for Physics, Hungarian Academy of Sciences Konkoly Thege Miklós út 29-33. H-1121, Budapest, Hungary Cell: +36 70 374 2646 Skype: sandor.laki XIFI: https://fi-xifi.eu/home.html FI-PPP: http://www.fi-ppp.eu/ _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        sandor Sándor Laki added a comment -

        Mail from the user: I'm using Trento and that one is the only one available. My project ID is 0000...000011663

        Please send your reply directly to ana.milicic@epfl.ch

        Show
        sandor Sándor Laki added a comment - Mail from the user: I'm using Trento and that one is the only one available. My project ID is 0000...000011663 Please send your reply directly to ana.milicic@epfl.ch
        Hide
        TrentoNodeTeam Trento Node Team added a comment -

        Hi all,

        Please contact us at: support-xifi@trentinonetwork.it to step forward with the FloatingIP release procedure.
        You should provide us a copy of the identity card of the user or responsible of the project.
        For any doubt/request do not hesitate to contact us.

        BR
        Trento Node team

        Show
        TrentoNodeTeam Trento Node Team added a comment - Hi all, Please contact us at: support-xifi@trentinonetwork.it to step forward with the FloatingIP release procedure. You should provide us a copy of the identity card of the user or responsible of the project. For any doubt/request do not hesitate to contact us. BR Trento Node team
        Hide
        TrentoNodeTeam Trento Node Team added a comment -

        Hi all,

        The FloatingIP has been released after having verified the user identity.
        More details provided by mail.

        BR
        Trento Node team

        Show
        TrentoNodeTeam Trento Node Team added a comment - Hi all, The FloatingIP has been released after having verified the user identity. More details provided by mail. BR Trento Node team

          People

          • Assignee:
            TrentoNodeTeam Trento Node Team
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: