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  1. Help-Desk
  2. HELP-3292

FIWARE.Request.Lab.additional server instances.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hi

      Can you please give us permissions for 2x more server instance each with 4x
      vCPUs and 4GB memory at a stable server location?

      We need these additional servers temporary to overcome the vast number of
      problems (>10 support tickets).

      Thanks
      Keyvan

      3DPrinteo Ltd

      M: +44(0)7575531633

      Address: 1 East Poultry Avenue, EC1A 9PT, London
      3DPrinteo Ltd is registered in England & Wales Company Number 8486322
      VAT Registration Number: 160393911

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Keyvan K <keyvan.k@3dprinteo.com>]

        Activity

        Hide
        fw.ext.user FW External User added a comment -

        Hi Sandor

        When do you think that you can provide an External IP address for the
        Budapest region? It's urgent as we can't use the new instances without an
        IP address.

        Thanks
        Keyvan

        3DPrinteo Ltd

        M: +44(0)7575531633

        Address: 1 East Poultry Avenue, EC1A 9PT, London
        3DPrinteo Ltd is registered in England & Wales Company Number 8486322
        VAT Registration Number: 160393911

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        fw.ext.user FW External User added a comment - Hi Sandor When do you think that you can provide an External IP address for the Budapest region? It's urgent as we can't use the new instances without an IP address. Thanks Keyvan 3DPrinteo Ltd M: +44(0)7575531633 Address: 1 East Poultry Avenue, EC1A 9PT, London 3DPrinteo Ltd is registered in England & Wales Company Number 8486322 VAT Registration Number: 160393911 _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        sandor Sándor Laki added a comment -

        Dear Keyvan,

        According to the quota settings you have 2 floating IPs. Do you need more?
        nova quota-show --tenant a45961fca54f499bb3617b16bc88a686
        ----------------------------------+
        ----------------------------------+
        ----------------------------------+

        With respect to networking: if you are planning to use the shared
        networks please use node-int-net-01 to which you can assign a floating
        ip from public-ext-net-01 IP pool. node-int-net-02 cannot be accessed
        from outside, it is responsible for creating private connection between
        VMs in various regions. In the security menu, you can allocate floating
        IPs for your project.

        If you still have problems, please do not hesitate to contact us.

        Best,
        Sandor

        2015.06.15. 15:49 keltezéssel, Keyvan K írta:


        Sándor Laki
        EU FP7 FI-PPP XIFI project,
        Wigner Research Centre for Physics,
        Hungarian Academy of Sciences
        Konkoly Thege Miklós út 29-33.
        H-1121, Budapest, Hungary
        Cell: +36 70 374 2646
        Skype: sandor.laki

        XIFI: https://fi-xifi.eu/home.html
        FI-PPP: http://www.fi-ppp.eu/

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        sandor Sándor Laki added a comment - Dear Keyvan, According to the quota settings you have 2 floating IPs. Do you need more? nova quota-show --tenant a45961fca54f499bb3617b16bc88a686 ---------------------------- ------+ ---------------------------- ------+ ---------------------------- ------+ With respect to networking: if you are planning to use the shared networks please use node-int-net-01 to which you can assign a floating ip from public-ext-net-01 IP pool. node-int-net-02 cannot be accessed from outside, it is responsible for creating private connection between VMs in various regions. In the security menu, you can allocate floating IPs for your project. If you still have problems, please do not hesitate to contact us. Best, Sandor 2015.06.15. 15:49 keltezéssel, Keyvan K írta: – Sándor Laki EU FP7 FI-PPP XIFI project, Wigner Research Centre for Physics, Hungarian Academy of Sciences Konkoly Thege Miklós út 29-33. H-1121, Budapest, Hungary Cell: +36 70 374 2646 Skype: sandor.laki XIFI: https://fi-xifi.eu/home.html FI-PPP: http://www.fi-ppp.eu/ _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        fw.ext.user FW External User added a comment -

        Hi Sandor

        Not a single floating IP is available in our account for Budapest (see
        screenshot).

        And only one external IP address is available for the Lannion2 region (that
        is in use and can anyway not be shared with other regions as I can see).

        Best regards
        Keyvan

        3DPrinteo Ltd

        M: +44(0)7575531633

        Address: 1 East Poultry Avenue, EC1A 9PT, London
        3DPrinteo Ltd is registered in England & Wales Company Number 8486322
        VAT Registration Number: 160393911

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        fw.ext.user FW External User added a comment - Hi Sandor Not a single floating IP is available in our account for Budapest (see screenshot). And only one external IP address is available for the Lannion2 region (that is in use and can anyway not be shared with other regions as I can see). Best regards Keyvan 3DPrinteo Ltd M: +44(0)7575531633 Address: 1 East Poultry Avenue, EC1A 9PT, London 3DPrinteo Ltd is registered in England & Wales Company Number 8486322 VAT Registration Number: 160393911 _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        sandor Sándor Laki added a comment -

        Ok, but you should click on "Allocate IP to project" button, and then
        choose pool public-ext-net-01 in the upcoming "window" and click on
        Allocate IP to finalize the process.
        If it still not working, I can try to assign an IP by remote, but the
        above procedure should work.

        Best,
        Sandor


        Sándor Laki
        EU FP7 FI-PPP XIFI project,
        Wigner Research Centre for Physics,
        Hungarian Academy of Sciences
        Konkoly Thege Miklós út 29-33.
        H-1121, Budapest, Hungary
        Cell: +36 70 374 2646
        Skype: sandor.laki

        XIFI: https://fi-xifi.eu/home.html
        FI-PPP: http://www.fi-ppp.eu/

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        sandor Sándor Laki added a comment - Ok, but you should click on "Allocate IP to project" button, and then choose pool public-ext-net-01 in the upcoming "window" and click on Allocate IP to finalize the process. If it still not working, I can try to assign an IP by remote, but the above procedure should work. Best, Sandor – Sándor Laki EU FP7 FI-PPP XIFI project, Wigner Research Centre for Physics, Hungarian Academy of Sciences Konkoly Thege Miklós út 29-33. H-1121, Budapest, Hungary Cell: +36 70 374 2646 Skype: sandor.laki XIFI: https://fi-xifi.eu/home.html FI-PPP: http://www.fi-ppp.eu/ _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        fw.ext.user FW External User added a comment -

        Hi Sandor

        That's fine. Thanks for your help.

        Ticket can be closed.

        Best
        Keyvan

        3DPrinteo Ltd

        M: +44(0)7575531633

        Address: 1 East Poultry Avenue, EC1A 9PT, London
        3DPrinteo Ltd is registered in England & Wales Company Number 8486322
        VAT Registration Number: 160393911

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        fw.ext.user FW External User added a comment - Hi Sandor That's fine. Thanks for your help. Ticket can be closed. Best Keyvan 3DPrinteo Ltd M: +44(0)7575531633 Address: 1 East Poultry Avenue, EC1A 9PT, London 3DPrinteo Ltd is registered in England & Wales Company Number 8486322 VAT Registration Number: 160393911 _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help

          People

          • Assignee:
            danielepavia Daniele Pavia (Inactive)
            Reporter:
            fw.ext.user FW External User
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            Watchers:
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            Dates

            • Created:
              Updated:
              Resolved: