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  1. Help-Desk
  2. HELP-3290

FIWARE.Request.Tech.Security.IDM-KeyRock.Communityaccount

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-TECH-HELP
        • Labels:
          None

          Description

          Hello Marco,

          I need your help again. Our project has started on 1. Jun and now I have upgraded to community account. The problem I have is that I can't add members. When I'm on my Cloud session, I choose Members on the left side and hit the Add on Members tab but the list I get is just empty and filtering gives no results. How do I associate accounts of my team members ?

          Best,
          Ana

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: Milicic Ana <ana.milicic@epfl.ch>]

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            Activity

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            marcocipriani Marco Cipriani added a comment - - edited

            Dear Ana,
            I have just forwarded your request to the proper support team.
            Please, keep in mind that the Fiware support is managed by more people. Therefore, the next time someone else might reply to you.

            Best regards
            Marco

            Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Milicic Ana
            Inviato: giovedì 11 giugno 2015 18:13
            A: fiware-lab-help@lists.fiware.org
            Oggetto: [Fiware-lab-help] Community account

            Hello Marco,

            I need your help again. Our project has started on 1. Jun and now I have upgraded to community account. The problem I have is that I can't add members. When I'm on my Cloud session, I choose Members on the left side and hit the Add on Members tab but the list I get is just empty and filtering gives no results. How do I associate accounts of my team members ?

            Best,
            Ana

            Show
            marcocipriani Marco Cipriani added a comment - - edited Dear Ana, I have just forwarded your request to the proper support team. Please, keep in mind that the Fiware support is managed by more people. Therefore, the next time someone else might reply to you. Best regards Marco Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Milicic Ana Inviato: giovedì 11 giugno 2015 18:13 A: fiware-lab-help@lists.fiware.org Oggetto: [Fiware-lab-help] Community account Hello Marco, I need your help again. Our project has started on 1. Jun and now I have upgraded to community account. The problem I have is that I can't add members. When I'm on my Cloud session, I choose Members on the left side and hit the Add on Members tab but the list I get is just empty and filtering gives no results. How do I associate accounts of my team members ? Best, Ana
            Hide
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            fw.ext.user FW External User added a comment -

            Hello again,
            thanks for a quick answer. The search filter for the members gives me absolutely no result no matter what I type. I tried user names, emails, just few letters and nothing works. What I'm trying is to add users :

            boris.petrenj@gmail.com
            ajsmilutin@gmail.com

            to my community account which is registered using nanaxttp@gmail.com email. The community account was assigned under FLUA-970 code.

            Best,
            Ana

            From: Help-Desk jira-help-desk@fi-ware.org
            Sent: Monday, June 15, 2015 12:57 PM
            To: Milicic Ana; ext_user@fi-ware.org
            Subject: [FI-WARE-JIRA] (HELP-3290) [Fiware-lab-help] Community account

            Hi Ana,

            please, be sure you are correctly writing the name. Note that the filter is case-sensitive.

            Here you have the guide to authorize in the cloud application once you have added the members:

            http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Lab:_Upgrade_to_Community_Account#How_can_associate_another_account_to_my_account.3F

            BR
            [cid:image002.jpg@01D0A76D.238C1040]

            FW External User</secure/ViewProfile.jspa?name=fw.ext.user> created an issue

            Help-Desk<https://jira.fiware.org/browse/HELP> / [Image removed by sender. extRequest] <https://jira.fiware.org/browse/HELP-3290> HELP-3290<https://jira.fiware.org/browse/HELP-3290>

            [Fiware-lab-help] Community account<https://jira.fiware.org/browse/HELP-3290>

            Issue Type:

            [Image removed by sender. extRequest]extRequest

            Assignee:

            Alvaro Alonso</secure/ViewProfile.jspa?name=aalonsog>

            Components:

            FIWARE-LAB-HELP

            Created:

            11/Jun/15 6:14 PM

            Priority:

            [Image removed by sender. Major]Major

            Reporter:

            FW External User</secure/ViewProfile.jspa?name=fw.ext.user>

            Status:

            [Image removed by sender. Open]Open

            Hello Marco,

            I need your help again. Our project has started on 1. Jun and now I have upgraded to community account. The problem I have is that I can't add members. When I'm on my Cloud session, I choose Members on the left side and hit the Add on Members tab but the list I get is just empty and filtering gives no results. How do I associate accounts of my team members ?

            Best,
            Ana

            Show
            fw.ext.user FW External User added a comment - Hello again, thanks for a quick answer. The search filter for the members gives me absolutely no result no matter what I type. I tried user names, emails, just few letters and nothing works. What I'm trying is to add users : boris.petrenj@gmail.com ajsmilutin@gmail.com to my community account which is registered using nanaxttp@gmail.com email. The community account was assigned under FLUA-970 code. Best, Ana From: Help-Desk jira-help-desk@fi-ware.org Sent: Monday, June 15, 2015 12:57 PM To: Milicic Ana; ext_user@fi-ware.org Subject: [FI-WARE-JIRA] ( HELP-3290 ) [Fiware-lab-help] Community account Hi Ana, please, be sure you are correctly writing the name. Note that the filter is case-sensitive. Here you have the guide to authorize in the cloud application once you have added the members: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Lab:_Upgrade_to_Community_Account#How_can_associate_another_account_to_my_account.3F BR [cid:image002.jpg@01D0A76D.238C1040] FW External User</secure/ViewProfile.jspa?name=fw.ext.user> created an issue Help-Desk< https://jira.fiware.org/browse/HELP > / [Image removed by sender. extRequest] < https://jira.fiware.org/browse/HELP-3290 > HELP-3290 < https://jira.fiware.org/browse/HELP-3290 > [Fiware-lab-help] Community account< https://jira.fiware.org/browse/HELP-3290 > Issue Type: [Image removed by sender. extRequest] extRequest Assignee: Alvaro Alonso</secure/ViewProfile.jspa?name=aalonsog> Components: FIWARE-LAB-HELP Created: 11/Jun/15 6:14 PM Priority: [Image removed by sender. Major] Major Reporter: FW External User</secure/ViewProfile.jspa?name=fw.ext.user> Status: [Image removed by sender. Open] Open Hello Marco, I need your help again. Our project has started on 1. Jun and now I have upgraded to community account. The problem I have is that I can't add members. When I'm on my Cloud session, I choose Members on the left side and hit the Add on Members tab but the list I get is just empty and filtering gives no results. How do I associate accounts of my team members ? Best, Ana
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Now it worked.....I really have no idea why now when the same thing didn't work previously.
            Thanks !

            From: Help-Desk jira-help-desk@fi-ware.org
            Sent: Monday, June 15, 2015 2:28 PM
            To: Milicic Ana; ext_user@fi-ware.org
            Subject: [FI-WARE-JIRA] (HELP-3290) [Fiware-lab-help] Community account

            Hi,

            I'm trying with the first user (boris.petrenj@gmail.com) and typing "Bor" it appears.

            Please try again and let me know.

            BR
            [cid:image001.jpg@01D0A778.2DE21610]

            FW External User</secure/ViewProfile.jspa?name=fw.ext.user> created an issue

            Help-Desk<https://jira.fiware.org/browse/HELP> / [Image removed by sender. extRequest] <https://jira.fiware.org/browse/HELP-3290> HELP-3290<https://jira.fiware.org/browse/HELP-3290>

            [Fiware-lab-help] Community account<https://jira.fiware.org/browse/HELP-3290>

            Issue Type:

            [Image removed by sender. extRequest]extRequest

            Assignee:

            Alvaro Alonso</secure/ViewProfile.jspa?name=aalonsog>

            Components:

            FIWARE-LAB-HELP

            Created:

            11/Jun/15 6:14 PM

            Priority:

            [Image removed by sender. Major]Major

            Reporter:

            FW External User</secure/ViewProfile.jspa?name=fw.ext.user>

            Status:

            [Image removed by sender. Closed]Closed

            Hello Marco,

            I need your help again. Our project has started on 1. Jun and now I have upgraded to community account. The problem I have is that I can't add members. When I'm on my Cloud session, I choose Members on the left side and hit the Add on Members tab but the list I get is just empty and filtering gives no results. How do I associate accounts of my team members ?

            Best,
            Ana

            Show
            fw.ext.user FW External User added a comment - Now it worked.....I really have no idea why now when the same thing didn't work previously. Thanks ! From: Help-Desk jira-help-desk@fi-ware.org Sent: Monday, June 15, 2015 2:28 PM To: Milicic Ana; ext_user@fi-ware.org Subject: [FI-WARE-JIRA] ( HELP-3290 ) [Fiware-lab-help] Community account Hi, I'm trying with the first user (boris.petrenj@gmail.com) and typing "Bor" it appears. Please try again and let me know. BR [cid:image001.jpg@01D0A778.2DE21610] FW External User</secure/ViewProfile.jspa?name=fw.ext.user> created an issue Help-Desk< https://jira.fiware.org/browse/HELP > / [Image removed by sender. extRequest] < https://jira.fiware.org/browse/HELP-3290 > HELP-3290 < https://jira.fiware.org/browse/HELP-3290 > [Fiware-lab-help] Community account< https://jira.fiware.org/browse/HELP-3290 > Issue Type: [Image removed by sender. extRequest] extRequest Assignee: Alvaro Alonso</secure/ViewProfile.jspa?name=aalonsog> Components: FIWARE-LAB-HELP Created: 11/Jun/15 6:14 PM Priority: [Image removed by sender. Major] Major Reporter: FW External User</secure/ViewProfile.jspa?name=fw.ext.user> Status: [Image removed by sender. Closed] Closed Hello Marco, I need your help again. Our project has started on 1. Jun and now I have upgraded to community account. The problem I have is that I can't add members. When I'm on my Cloud session, I choose Members on the left side and hit the Add on Members tab but the list I get is just empty and filtering gives no results. How do I associate accounts of my team members ? Best, Ana

              People

              • Assignee:
                aalonsog Alvaro Alonso
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: