Dear Fabio,
I’m sorry for the inconvenience.
In order to solve your problem, we need to know:

• which region you are using

• your project ID: you can find it selecting your project name and looking at the info bar in the bottom of the page, something like <project-name> (ID 00000000000000000000000000000xyz)
  Best regards
  Marco

Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Fabio Ricci
Inviato: giovedì 11 giugno 2015 15:23
A: fiware-lab-help@lists.fi-ware.org
Oggetto: [Fiware-lab-help] Orion timed out request

Hi,

I try to connect via ssh but I got a time out response, without any way to debug it...

ssh -i demoKey.pem root@193.190.127.204<root@193.190.127.204>

ssh: connect to host 193.190.127.204 port 22: Operation timed out

I think to have followed correctly all the steps as in the tutorial to create a networked VM (Orion in my case).

Could you please help me with this issue?

Thanks a lot

Regards

Fabio Ricci

Reply from the user:

Hi Marco
ok, the id ends by 12334
the region is Gent

Thank you very much!
Regards
Fabio

Dear Fabio,
I have just forwarded your request to the Gent support team.

Best regards
Marco

Da: Fabio Ricci fabiensen@gmail.com
Inviato: giovedì 11 giugno 2015 15:55
A: Cipriani Marco
Oggetto: Re: [Fiware-lab-help] Orion timed out request

Hi Marco

ok, the id ends by 12334
the region is Gent

Thank you very much!
Regards

Fabio

2015-06-11 15:50 GMT+02:00 Cipriani Marco <marco2.cipriani@telecomitalia.it<marco2.cipriani@telecomitalia.it>>:
Dear Fabio,
I’m sorry for the inconvenience.
In order to solve your problem, we need to know:

• which region you are using

• your project ID: you can find it selecting your project name and looking at the info bar in the bottom of the page, something like <project-name> (ID 00000000000000000000000000000xyz)
  Best regards
  Marco

Da: fiware-lab-help-bounces@lists.fi-ware.org<fiware-lab-help-bounces@lists.fi-ware.org> fiware-lab-help-bounces@lists.fi-ware.org<mailto:fiware-lab-help-bounces@lists.fi-ware.org> Per conto di Fabio Ricci
Inviato: giovedì 11 giugno 2015 15:23
A: fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org>
Oggetto: [Fiware-lab-help] Orion timed out request

Hi,

I try to connect via ssh but I got a time out response, without any way to debug it...

ssh -i demoKey.pem root@193.190.127.204<root@193.190.127.204>

ssh: connect to host 193.190.127.204 port 22: Operation timed out

I think to have followed correctly all the steps as in the tutorial to create a networked VM (Orion in my case).

Could you please help me with this issue?

Thanks a lot

Regards
Fabio Ricci

Dear,

We are going to check and come to you as soon as possible.

Thank you,

The Gent Team.

Dear Vicent,
It's three months away from your comment.
Any progress.
Manuel

Dear,

This is a solved problem. Is it possible to close the ticket.

Regards,

Vicent.