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  1. Help-Desk
  2. HELP-3209

FIWARE.Request.Lab.Spain.Network instance problem

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      I'm trying to connect through ssh my instance housed in FIWARE CLOUD but I
      can not. When in the boot process instance you can be seen from vnc_display
      console that has a network error and starts the system without all the
      features of network.

      ​​

      These are my data:

      • Region: spain2
      • Project ID : 00000000000000000000000000011656
      • User: ilko.garcia@umanick.com

      What is the problem?

      Thank you.

      Best regards
      Juanvi Bolufer
      UMANICK Technologies | Ingeniero de Software

      (+34) 656 640 167
      @juanvibolufer <https://twitter.com/juanvibolufer>
      www.umanick.com

      <http://www.umanick.biz/biometria-y-sanidad>
      NOTA LEGAL En cumplimiento de lo establecido en la Ley Orgánica 15/1999 de
      Protección de Datos de Carácter Personal, UMANICK le informa que sus datos
      han sido incorporados a un fichero automatizado con la finalidad de prestar
      y ofrecer nuestros servicios. Los datos almacenados bajo la
      confidencialidad y las medidas de seguridad legalmente establecidas no
      serán cedidos ni compartidos con empresas ni entidades ajenas a UMANICK.
      Usted puede ejercer sus derechos de acceso, rectificación cancelación y
      oposición poniéndose en contacto con UMANICK TECHNOLOGIES, S.L. C.I.F.
      B-98504210 y domicilio en c/ Músico Hipólito Martínez Nº16. Pta. 63. 46020,
      Valencia, o mediante el correo electrónico info@umanick.com.

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Juan Vicente Bolufer <juanvi.bolufer@umanick.com>]

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        Activity

        Hide
        marcocipriani Marco Cipriani added a comment -

        Dear Juan,
        I’m sorry for the inconvenience.
        We are experiencing a networking issue in Spain node.
        Anyway, I have just forwarded your request to the Spain support team.
        They will be back to you as soon as the problem will be solved.

        Best regards
        Marco

        Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Juan Vicente Bolufer
        Inviato: giovedì 4 giugno 2015 14:49
        A: fiware-lab-help@lists.fi-ware.org
        Oggetto: [Fiware-lab-help] Network instance problem

        I'm trying to connect through ssh my instance housed in FIWARE CLOUD but I can not. When in the boot process instance you can be seen from vnc_display console that has a network error and starts the system without all the features of network.

        [cid:image002.png@01D09EE0.6DE5BD20]
        ​​

        These are my data:

        • Region: spain2
        • Project ID : 00000000000000000000000000011656
        • User: ilko.garcia@umanick.com<ilko.garcia@umanick.com>

        What is the problem?

        Thank you.

        Best regards
        Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie.

        This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks.

        [rispetta l'ambiente]Rispetta l'ambiente. Non stampare questa mail se non è necessario.

        Show
        marcocipriani Marco Cipriani added a comment - Dear Juan, I’m sorry for the inconvenience. We are experiencing a networking issue in Spain node. Anyway, I have just forwarded your request to the Spain support team. They will be back to you as soon as the problem will be solved. Best regards Marco Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Juan Vicente Bolufer Inviato: giovedì 4 giugno 2015 14:49 A: fiware-lab-help@lists.fi-ware.org Oggetto: [Fiware-lab-help] Network instance problem I'm trying to connect through ssh my instance housed in FIWARE CLOUD but I can not. When in the boot process instance you can be seen from vnc_display console that has a network error and starts the system without all the features of network. [cid:image002.png@01D09EE0.6DE5BD20] ​​ These are my data: Region: spain2 Project ID : 00000000000000000000000000011656 User: ilko.garcia@umanick.com< ilko.garcia@umanick.com > What is the problem? Thank you. Best regards Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie. This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks. [rispetta l'ambiente] Rispetta l'ambiente. Non stampare questa mail se non è necessario.
        Hide
        fw.ext.user FW External User added a comment -

        Hi,

        It is working now, thank you!
        Regards,

        Juanvi Bolufer
        UMANICK Technologies | Ingeniero de Software

        (+34) 656 640 167
        @juanvibolufer <https://twitter.com/juanvibolufer>
        www.umanick.com

        <http://www.umanick.biz/biometria-y-sanidad>
        NOTA LEGAL En cumplimiento de lo establecido en la Ley Orgánica 15/1999 de
        Protección de Datos de Carácter Personal, UMANICK le informa que sus datos
        han sido incorporados a un fichero automatizado con la finalidad de prestar
        y ofrecer nuestros servicios. Los datos almacenados bajo la
        confidencialidad y las medidas de seguridad legalmente establecidas no
        serán cedidos ni compartidos con empresas ni entidades ajenas a UMANICK.
        Usted puede ejercer sus derechos de acceso, rectificación cancelación y
        oposición poniéndose en contacto con UMANICK TECHNOLOGIES, S.L. C.I.F.
        B-98504210 y domicilio en c/ Músico Hipólito Martínez Nº16. Pta. 63. 46020,
        Valencia, o mediante el correo electrónico info@umanick.com.

        Show
        fw.ext.user FW External User added a comment - Hi, It is working now, thank you! Regards, Juanvi Bolufer UMANICK Technologies | Ingeniero de Software (+34) 656 640 167 @juanvibolufer < https://twitter.com/juanvibolufer > www.umanick.com < http://www.umanick.biz/biometria-y-sanidad > NOTA LEGAL En cumplimiento de lo establecido en la Ley Orgánica 15/1999 de Protección de Datos de Carácter Personal, UMANICK le informa que sus datos han sido incorporados a un fichero automatizado con la finalidad de prestar y ofrecer nuestros servicios. Los datos almacenados bajo la confidencialidad y las medidas de seguridad legalmente establecidas no serán cedidos ni compartidos con empresas ni entidades ajenas a UMANICK. Usted puede ejercer sus derechos de acceso, rectificación cancelación y oposición poniéndose en contacto con UMANICK TECHNOLOGIES, S.L. C.I.F. B-98504210 y domicilio en c/ Músico Hipólito Martínez Nº16. Pta. 63. 46020, Valencia, o mediante el correo electrónico info@umanick.com.

          People

          • Assignee:
            henar Henar Muñoz
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: